Thank you for giving us an opportunity to respond to this issue. The tile installer has inspected the problem, acknowledged the need for a repair, and agreed to completely replace the tile and grouting issue in the manner requested by the home owners. The appropriate tile has been...
ordered and should arrive later this week. K. Hovnanian will schedule the tile and grout repair directly with the homeowner K. Hovnanian Homes.
K. Hovnanian is looking into this matter. We closed operations in [redacted] in 2015 and all files and backup information have been requested from our records data services company. Mr. has had continuous contact with the Vice President of Operations; Mrs. J[redacted]. We will respond to Mr. accordingly, and will no longer entertain this Revdex.com complaint.
While we understand that this has been an ongoing challenge from both sides, K. Hovnanian is committed to providing our customers the products agreed to at time of Contract. With that, our trade is prepared to install the Home Automation System and we have shared this with the homeowner. ...
We understand that the homeowner does not wish to work with the original Trade installer and we have contracted another to complete the work. We are hopeful we can complete the install within the next two weeks. Please contact our Warranty Department when you are available to schedule the completion of this work. K. Hovnanian Homes
Thank you for giving us an opportunity to respond to this issue. The tile installer has inspected the problem, acknowledged the need for a repair, and agreed to completely replace the tile and grouting issue in the manner requested by the home owners. The appropriate tile has been...
ordered and should arrive later this week. K. Hovnanian will schedule the tile and grout repair directly with the homeowner K. Hovnanian Homes.
K. Hovnanian is looking into this matter. We closed operations in [redacted] in 2015 and all files and backup information have been requested from our records data services company. Mr. has had continuous contact with the Vice President of Operations; Mrs. J[redacted]. We will respond to Mr. accordingly, and will no longer entertain this Revdex.com complaint.
While we understand that this has been an ongoing challenge from both sides, K. Hovnanian is committed to providing our customers the products agreed to at time of Contract. With that, our trade is prepared to install the Home Automation System and we have shared this with the homeowner. ...
We understand that the homeowner does not wish to work with the original Trade installer and we have contracted another to complete the work. We are hopeful we can complete the install within the next two weeks. Please contact our Warranty Department when you are available to schedule the completion of this work. K. Hovnanian Homes
While we understand Ms. frustration, we stand behind our original determination. K. Hovnanian has addressed the issue.Thank you,K. Hovnanian Homes