[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you for finally listening to my complains and treating me with respect Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]I understand the truck was sold with no warranty from the point I signed the dotted line, but I didnt expect to be sold a truck with existing problems prior to the sale of the truck, to be covered up and not mentioned to meSomeone tried to clear the TCM malfunction code in order to "bandaid" fix the existing problemThe problem with that is it doesnt fix anythingThe code came on for a reason (because the TCM was failing)This is a common problem in these trucks and is somewhat erratic, but the fact of the matter is there was a problem and you tried to cover it up and pass it on to the buyer (me)When you cleared the code, it worked for a few hours / days / weeks at most before it happens again until the TCM finally goes out completely and leaves the driver stranded (what happened to me after the first time the code came on)The codes were still in the system because they cannot clear completely until the issue is fully resolved (new tcm installed by a dealer so it can be flashed properly)I was sold a truck with a hidden issue to save the dealer $is what it boils down toThats bad business practiceCovering up known malfunctions is not an honest move to makeThe right thing to do would be to make it right with the honest buyer, not stick him with the bill that you tried to cover upI have refrained from speaking about this issue with anyone until I tried to resolve it with Holman Motors firstIf I end up getting stuck with a $bill from a lying cheating dishonest car dealership, I'll make sure it ends up costing you even more than $in the future salesI will tell my story to anyone and everyone that will listen online and in personYour move Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you for finally listening to my complains and treating me with respect Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]I understand the truck was sold with no warranty from the point I signed the dotted line, but I didnt expect to be sold a truck with existing problems prior to the sale of the truck, to be covered up and not mentioned to meSomeone tried to clear the TCM malfunction code in order to "bandaid" fix the existing problemThe problem with that is it doesnt fix anythingThe code came on for a reason (because the TCM was failing)This is a common problem in these trucks and is somewhat erratic, but the fact of the matter is there was a problem and you tried to cover it up and pass it on to the buyer (me)When you cleared the code, it worked for a few hours / days / weeks at most before it happens again until the TCM finally goes out completely and leaves the driver stranded (what happened to me after the first time the code came on)The codes were still in the system because they cannot clear completely until the issue is fully resolved (new tcm installed by a dealer so it can be flashed properly)I was sold a truck with a hidden issue to save the dealer $is what it boils down toThats bad business practiceCovering up known malfunctions is not an honest move to makeThe right thing to do would be to make it right with the honest buyer, not stick him with the bill that you tried to cover upI have refrained from speaking about this issue with anyone until I tried to resolve it with Holman Motors firstIf I end up getting stuck with a $bill from a lying cheating dishonest car dealership, I'll make sure it ends up costing you even more than $in the future salesI will tell my story to anyone and everyone that will listen online and in personYour move Regards, [redacted]