Horizon management

ATTN: Re: Response to complaint ID *** We have only been made known of the list of problems in this unit by your letterWe have spoken to this young lady multiple times regarding how we wanted to help herWe reversed her eviction after her failure to pay her rent in a timely fashionWe made
a court stipulation to better her chance of being able to not only pay off her balance, but also, stay current with her rentIt is our hope, she feels more comfortable in communicating with us in the futureWe would like to thank the Revdex.com for informing us of the work that needs to be done, and we assure you, that the work will be addressed in the next seven (7) to ten (10) bus

This letter is in regards to
the complaint listed in [redacted]. As she stated in her complaint, her notice
expired on July I, 2017. Despite that, she did not move until the fifth of the
month. According to our lease, the tenant is responsible for rent for that
month, because she was still in...

possession of the property, beyond what should
have been her move out date. Keeping possession of the property means, the
property is unavailable to rent. Included in the attachment, is an excerpt of
the nonstandard rental provisions.