House Of 86 Inc.

At this time, I have been contacted
directly by Karens Closet NY regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
The item that I purchased was not the item I received and I would like a full refund from this business
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am rejecting the response by the businessThe issuance of any store credit is unacceptable, as I have tried for over a year to get the items I ordered, had order shipment confirmations that never shipped/arrived, and had credits issued that, when attempted to retrieve, items I wish to order are never in stockI have made multiple attempts to contact the company, via telephone and email, that were unsuccessfulWhen I look up the company online, I see numerous people stating they have had the same or similar issues with the companyI only want the money back that I gave the company and nothing more/less
Sincerely,
*** ***

Hi ***,You order the LA set in white, we called and informed you that we have it in black the whet was out of stockYou sent the set back which we just received because we no longer have that store locationBut unfortunately, we do not issue refunds as it states on our siteWe give store credit, which you receivedPlease click the link for returns and exchanges policy: ***.Thank you

Hi,This item is was shipped overnight to the clientPlease click the link for the tracking info ***The client claims she didn't receive her package so I filed a claim with the post officeCase#:
***Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint
ID# ***, and have determined that my complaint has NOT been resolved because:
Yes that was the message I received but I did not receive a refund
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi *** ***,Your packaged has been packaged up and received by our shipping departmentYou will receive your items before 3/**, sorry for the delay, the tracking number# ***.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Yes that was the message I
received but I did not receive a refund
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hi,Not a problem, your order will be cancelledThe manager issue refunds on wednesdays and from there it will take 8-business days for the money to go back on your accountThat includes our processing as well as your banks processing.Thank you

Dear *** ***, Your order #*** was cancelled at your request

This case has been amicably resolved and closedIf the client is still seeking further information, please have the client contact us at ###-###-####
Verdana, sans-serif;"> Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am rejecting the response by the businessThe issuance of any store credit is unacceptable, as I have tried for over a year to get the items I ordered, had order shipment confirmations that never shipped/arrived, and had credits issued that, when attempted to retrieve, items I wish to order are never in stockI have made multiple attempts to contact the company, via telephone and email, that were unsuccessfulWhen I look up the company online, I see numerous people stating they have had the same or similar issues with the companyI only want the money back that I gave the company and nothing more/less
Sincerely,
*** ***

Hi ***,We spoke the other day and I gave you the address to pick up your itemIt was actually picked up yesterday 5/**, I wasn't aware that you've been emailing or calling about your pickMy apologies

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
My credit card statement doesnt reflect a refund or credit, I called my credit card company they have no refunds pending as they suggested, I will wait a few days to allow time for it to process.Thanks, *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

This has case been resolved, as we gave the client her a full refund of on 11/**/
""> Thank you

Revdex.com:At this time, I have not been contacted by Karens Closet NY regarding complaint ID [redacted]. It's going on almost two months and they have yet to put my money back in my account. When I email them them no one responds to the email...

or even call me to let me know what's going on. I will never give Karen's closet by my service again! They basically jipped me out of my money. They are not a professional business and when you call to get information about your order they give you the run around. They have ignored my emails numerous of times. Sincerely,[redacted]

Hi [redacted],We no longer have store location, so we've currently been working out of a studio. We recently just got back your item, the [redacted] emailed you a store credit for the item you sent back. As stated, on our website we do not give refunds. Please check your email for the store...

credit, if you have further questions please feel free to email [redacted] or call ###-###-####.Thank you

At this time, I have been contacted...

directly by Karens Closet NY regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 I received an e-mail from Karen's Closet on May *, 2015 with a shipping confirmation for three of the four items I ordered. I also received a separate e-mail with a $38 gift card to cover the difference in pricing. I do not want any of the products, nor do I want to have to order from them again to try to get the rest of the money I spent back in the form of a product.  I want my money back.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Karens Closet NY regarding complaint ID [redacted]
They will not answer my calls or respond to any of my messages
Sincerely,
[redacted]

At this time, I have been contacted directly by Karens Closet NY regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 I received an e-mail from Karen's Closet on May *, 2015 with a shipping confirmation for three of the four items I...

ordered. I also received a separate e-mail with a $38 gift card to cover the difference in pricing. I do not want any of the products, nor do I want to have to order from them again to try to get the rest of the money I spent back in the form of a product.  I want my money back.  
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]