HR Cream

Our company, HR strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriously Before customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: www.tryhrcream.comAccording to our records, Ms [redacted] contacted our offices on 5/21/which was the same day of when she enrolled into our trial program, and was issued a cancellation on the trial and the charge initial shipping charge was voided as requestedAlthough the product did manage to be shipped, there wouldn't be any additional charges since we have already placed a cancellation to the accountIf you have any further questions or concerns, please feel free to contact us at 877-498-or [email protected],Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that the return of my money is satisfactory to me The HR Cream business has refunded my but I still contend that their pop up advertisement before payment of Nexacell order, with trial days instead of Nexacell day trial and the ulta small print of a separate price of is unethical I also remain steadfast that no cancellation instructions were provided with the cream, so the only contact number available, if they aren't Nexacell was not provided until it was charged to my account Their business practice is terrible, particularly because no follow on instructions were included with the mail order, no information regarding pending charges, or a contact numberTheir actions are deceptive and misleadingBelieve the public should be advisedThey are intentionally deceptive.I sincerely thank you Revdex.com for getting my refund Because of their surly practices, I will NEVER purchase anything from an unknown organization or television ad again Regards, [redacted] - [redacted]

To whom it may concern, Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: tryhrcream.comAs explained within the terms and conditions, A charge will incur for the original shipment after the trial period has expired in the amount of $However, our customer service representatives understood that MsStalling's was not satisfied and thus issued a full refund in the amount of $as of 8/15/The refund should have already posted within the accountIf you have any further questions or concerns, please feel free to contact us at 877-498-or [email protected],Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

To whom it may concern,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: tryhrcream.comAccording to our records, we did not receive any contact from Ms Campbell until 10/2/to which lead to the additional charges as specified within our termsHowever, we understood that this was unsatisfactory and provided a refund for the latest two chargesAs of right now, the account has been flagged with multiple disputesThe credit card company will determine the legitimacy of the claim and will provide refunds as they deem substantiated and necessaryIn addition, any and all results from this decision would be final.If you have any further questions or concerns, please feel free to contact us at 877-498-or [email protected]

To whom it may concern class="kix-line-break"> Our company, [Campaign Name] strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: tryhrcream.com We feel for Ms [redacted] concerns and have processed a refund in the amount of $as requestedIn addition, the customer has already been taken off the recurring billing and there will no longer be billedPlease allow to business days for funds to reflect within the accountIf you have any further questions or concerns, please feel free to contact us at 877-498-or [email protected], Customer service

Scam alert!! When placing an order with another company (Inherent Beauty), I was automatically enrolled in this companyThey make you think it's all one company until your credit card starts getting double-charged every monthWhen I called to inquire about the situation, the customer service rep was extremely rude and condescending trying to tell me that there was a box I didn't uncheck when I signed up for Inherent Beauty and that's why I was enrolled in this others company - HR CreamShe made a nasty comment about "that's how the internet works" What a shady, unprofessional employee working for this company - but hey, if the shoe fitsAnd the product isn't even good - greasy and pore cloggingStay away from this trainwreck!!

To whom it may concern, Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: tryhrcream.comAccording to our records, we did not receive any contact from Ms Campbell until 10/2/to which lead to the additional charges as specified within our termsHowever, we understood that this was unsatisfactory and provided a refund for the latest two chargesAs of right now, the account has been flagged with multiple disputesThe credit card company will determine the legitimacy of the claim and will provide refunds as they deem substantiated and necessaryIn addition, any and all results from this decision would be final.If you have any further questions or concerns, please feel free to contact us at 877-498-or [email protected]

I order the product on my phone through facebookAt no time did the transaction state that I would be charged 88.78$When I called their customer service (which isn't even through the company) the woman on the phone was extremely rude and hung up on me

To whom it may concern,
Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship
program by marking the T&C check-boxesPlease see the following check-out page for more information: www.tryhrcream.comAccording to our records, Ms*** enrolled into our trial program on 6/13/and offer had ended on 6/28/Our policies state that the end of trial program are non refundable, however, we feel for Ms *** concerns and will be issuing a refund for the charge in the amount of $as of todayPlease allow to business days for the funds to reflect within the account.If you have any further questions or concerns, please feel free to contact us at 877-498-or [email protected],Customer Service

Our company, HR strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the
T&C check-boxesPlease see the following check-out page for more information: www.tryhrcream.comAccording to our records, Ms*** contacted our offices on 5/21/which was the same day of when she enrolled into our trial program, and was issued a cancellation on the trial and the charge initial shipping charge was voided as requestedAlthough the product did manage to be shipped, there wouldn't be any additional charges since we have already placed a cancellation to the accountIf you have any further questions or concerns, please feel free to contact us at 877-498-or [email protected],Customer Service

To whom it may concern Arial, sans-serif;">According to the complaint, Ms*** stated that she attempted to reach us at 877-252-0180, on 7/10/2016, however, A google search indicates that this number belongs to a company under the name NexacellAny cancellation requests made to Nexacell would not be valid for our product, as we are separate companies. As a company, we value our customer service which is why we provide our contact information at every facet to make it easy for each and every one of our customersYou can find our contact information on the product labeling, on the packing slip that is provided with every shipment, within the confirmation email once the order has been officially processed, and lastly on the credit card statement once the charge clears.It appears that Ms *** was already issued a full refund on 7/21/2016, in the amount of $The funds should have already cleared within her accountPlease let us know if you have any further questions or concerns.Sincerely,HR Cream

Dear Revdex.com,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by
marking the T&C check-boxesPlease see the following check-out page for more information: ***comPlease note that finesse is not one of our products and any issues related must be handled by their company directlyOur records indicate that Ms*** contacted our customer service team and verbally agreed to a partial refund of $on 11/11/Though the customer was past the guarantee period, by accepting this partial refund the customer had agreed to settle and cancel the accountWe have confirmed this customer has been taken off recurring billing and will no longer be billedPlease feel free to contact us if you should have any further questions at *** or info@***com.Sincerely,Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that the return of my money is satisfactory to me. The HR Cream business has refunded my but I still contend that their pop up advertisement before payment of Nexacell order, with trial days instead of Nexacell day trial and the ulta small print of a separate price of is unethical. I also remain steadfast that no cancellation instructions were provided with the cream, so the only contact number available, if they aren't Nexacell was not provided until it was charged to my account. Their business practice is terrible, particularly because no follow on instructions were included with the mail order, no information regarding pending charges, or a contact numberTheir actions are deceptive and misleadingBelieve the public should be advisedThey are intentionally deceptiveI sincerely thank you Revdex.com for getting my refund. Because of their surly practices, I will NEVER purchase anything from an unknown organization or television ad again
Regards,
*** ***-***

To whom it may concern,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program
by marking the T&C check-boxesPlease see the following check-out page for more information: www.tryhrcream.comAccording to our records, Ms*** enrolled into our trial program on 6/13/and offer had ended on 6/28/Our policies state that the end of trial program are non refundable, however, we feel for Ms *** concerns and will be issuing a refund for the charge in the amount of $as of todayPlease allow to business days for the funds to reflect within the account.If you have any further questions or concerns, please feel free to contact us at 877-498-or [email protected],Customer Service

When I tried to order a different product from a different company this company somehow popped up and also ordered on their own behalf for me and when I tried to cancel it's not going to charge me the seven times the amount of a trial offer for a one month supply of a product I don't wantThen when you try to call customer service no one answers you get put on a second looped messageIf you choose the option of pressing one to have them call you back their automated system calls you back immediately and put you back on the second looped messageIn my opinion this is no less than a scam I did not order the product I do not want their product and now they're getting apparently more than $for something I did not order

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that the return of my money is satisfactory to me.  The HR Cream business has refunded my 88.78 but I still contend that their pop up advertisement before payment of Nexacell order, with 14 trial days instead of Nexacell 30 day trial and the ulta small print of a separate price of 88.78 is unethical.  I also remain steadfast that no cancellation instructions were provided with the cream, so the only contact number available, if they aren't Nexacell was not provided until it was charged to my account.  Their business practice is terrible, particularly because no follow on instructions were included with the mail order, no information regarding pending charges, or a contact number. Their actions are deceptive and misleading. Believe the public should be advised. They are intentionally deceptive.I sincerely thank you Revdex.com for getting my refund.  Because of their surly practices, I will NEVER purchase anything from an unknown organization or television ad again.
Regards,
[redacted]

To whom it may concernOur company, [Campaign Name] strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for our...

autoship program by marking the T&C check-boxes. Please see the following check-out page for more information: tryhrcream.comWe feel for Ms. [redacted] concerns and have processed a refund in the amount of $88.78 as requested. In addition, the customer has already been taken off the recurring billing and there will no longer be billed. Please allow 3 to 5 business days for funds to reflect within the account.If you have any further questions or concerns, please feel free to contact us at 877-498-0225 or [email protected],Customer service

Dear Revdex.com,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the...

T&C check-boxes. Please see the following check-out page for more information: [redacted]comPlease note that finesse is not one of our products and any issues related must be handled by their company directly. Our records indicate that Ms. [redacted] contacted our customer service team and verbally agreed to a partial refund of $31.97 on 11/11/2016. Though the customer was past the guarantee period, by accepting this partial refund the customer had agreed to settle and cancel the account. We have confirmed this customer has been taken off recurring billing and will no longer be billed. Please feel free to contact us if you should have any further questions at [redacted] or info@[redacted]com.Sincerely,Customer Service

To whom it may concern, Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship...

program by marking the T&C check-boxes. Please see the following check-out page for more information: tryhrcream.comAs explained within the terms and conditions, A charge will incur for the original shipment after the trial period has expired in the amount of $88.78. However, our customer service representatives understood that Ms. Stalling's was not satisfied and thus issued a full refund in the amount of $88.78 as of 8/15/2016. The refund should have already posted within the account. If you have any further questions or concerns, please feel free to contact us at 877-498-0225 or [email protected],Customer Service