Imbaro Mechanical

We have refunded the customer 50% and are going to send the piece this weekIt was damaged during production and had to be remadeWe apologize to the customer for the inconvenience and tried our best to speed up the process or remaking

Revdex.com:At this time, I have not been contacted by JEWELRYuDESIGN.com regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have already sent the product back to JewelryUDesignThe necklace they sent to me was horribleMy deceased grandson's first name was unreadable, even with using a magnifying glassThey had only sent me 1(one) necklace but I had ordered and payed for 2(two) necklacesThey also sent the wrong chain, I ordered the black cord and they sent regular metal.I sent them a message telling them that I was not satisfied with the order and was sending it back to them and that I wanted a full refundThey said they couldn't do a refund because it was a custom orderThat is all that they do is custom orders.They still have not refunded me the original 50% that they had told you they had done in first complaintsThey have only refunded $25.00.I feel this is a sham of a company
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

This order was shipped and delivered to the address the customer entered: ***If he or she has any other questions please let us know

Revdex.com:At this time, I have not been contacted by JEWELRYuDESIGN.com regarding complaint ID ***.Sincerely,
*** ***

This order was shipped today, via *** and the tracking number is: ***

Revdex.com:At this time, I have not been contacted by JEWELRYuDESIGN.com regarding complaint ID ***.I have requested a chargeback to my credit card and it is being processed.Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by JEWELRYuDESIGN.com regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:
I have reviewed the response made
by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
They did NOT refund me 50%/$They ONLY refunded $on Feb**, and as of today have still NOT received my order or any notification of delivery due date
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by JEWELRYuDESIGN.com regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by JEWELRYuDESIGN.com regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by JEWELRYuDESIGN.com regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
They have never said or wrote this to me If they had just returned my emails and told me the the truth I would have loved to have worked with them The last thing I saw from them was my package would show movement last Monday not to worry? If they do what they are saying I will post as much, but I am in doubt it ever she's I did get a refund, I need the product for my son weeks ago like they said?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by JEWELRYuDESIGN.com? regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by JEWELRYuDESIGN.com? regarding complaint ID ***.Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by JEWELRYuDESIGN.com? regarding complaint ID? ***.Sincerely,
*** ***

We have refunded the customer 50% and are going to send the piece this weekIt was damaged during production and had to be remadeWe apologize to the customer for the inconvenience and tried our best to speed up the process or remaking

Hi ***, i'm sorry about all the issues with your orderAs promised a replacement necklace was made and shipped todayWe have sent you an email with your tracking numberPlease let me know if you do not receive that email.Again we sincerely apologize for the first piece getting damaged.?