Inbox loan

Good afternoon,
Thank you for contacting Inbox Loan
Please know that your account has previously been marked that all contact must be made via email for your and our recordsNo calls have been made to your employer
Regarding your remarks about Inbox Loan being a predatory lending company, Inbox Loan is a Native American owned business operated by Kashia Band of Pomo Indians of the Stewarts Point Rancheria, a federally recognized tribeThis information is located on your loan agreement
At this time, your account has been settled as paid off and an email notification will be sent out to you for your recordsShould you require further assistance, please do not hesitate to contact us
Regards,
Inbox Loan

This company is wrong. You go through all these hoops and the sense you all the information and tell you it would be in there the next day. Then the th call you and tell you it was denied. Not only did I wasted 2 hours I come out with nothing. Do not get a loan from this company. They floo not tell you about the requirements.

I signed my loan agreement three days ago and still haven't received my loan yet. This ridiculous especially since now they have all of my information and I don't have my funds. I am not happy AT ALL!

Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me. Sincerely, Courtnay [redacted]

Thank you for giving us the opportunity to respond to your issue. Ms [redacted], I have reviewed your file and I see that on the date of April 10th 2017 Inbox Loan provided you with a loan in the amount of $500. To date we have not received any type of repayment on that loan or have you...

provided us with a description of how you plan to take care of this outstanding balance. While we acknowledge your request for us not to contact you at you place of employment we do need to come up with a resolution for the outstanding balance Please call us at ###-###-####Thank you Inbox Loan

Ms [redacted], I apologize for the spelling errors in the first response. We have looked into your concern and taken all necessary actions to prevent them from happening again. We take every customer complaint very serious. You credit rating will not be affected by applying for this loan. Thank you and have a pleasant day. Inbox Loan

Complaint: [redacted]I am rejecting this response because: No need to proceed with a call or further this conversation. Nothing was resolved! I don't need it now. I wouldn't use the company or refer you to anyone else. Thanks.Sincerely,[redacted]

Good morning,
Thank you for your feedback. 
Please know that we take all our customer's feedback very seriously and we will work hard to resolving your complaint. We will have one of our Financial representative contact you to resolve this issue.
Should you require further assistance,...

please do not hesitate to contact us. 
Regards,
Inbox Loan

Complaint: [redacted]I am rejecting this response because: there is no real concern, they could barley spell my message right. Very dissatisfied still. They did nothing addressing my concern or resolved anything.Sincerely,[redacted]

I can personally give to a call to discuss to validation process if you wish.

Thank you for giving us the opportunity to respond to this complaint. Ms. [redacted] we have reviewed your file and will have a representative from our solutions team call you to further discuss this.  Inbox Loan

Ms [redacted], Thank you for giving us the opportunity to address your concerns. At this time your application has been withdrawn from our system and you will not receive any more calls. I apologize for any inconvenience this may have caused. Sincerely Inbox Loan

Complaint: [redacted]I am rejecting this response because
I have tried to contact them multiple times and get no where. However I still receive multiple calls and emails. When they call and I explain the situation they give the same never provided. No one ever answers and I have left several messages. I have repaid this load many times over. The rest of this so called debit needs to be forgiven and they need to stop there very shady loan practices. If this is not resolved I will have no choice but to contact the proper government authorities. Also they keep threatening to contact my employer. This is not ok. This entire company is a preditory loan company. 
Sincerely,Courtnay [redacted]

Thank you fir giving us the opportunity to address your concerns. We apologise for the experience you had with our representatives and rest assured that all dispensary actions have been taken accordingly.

Thank you for giving us the opportunity to address your concerns. Please understand that all applications are Pre-approved pending validation of information by our Underwriters.

Mr [redacted], Thank you for giving us the opportunity to address your concerns. I have our Quality Assurance Dept looking into this case but rest assured that I have closed out your application and you will no longer receive any phone calls from our company. I apologize for any inconvenience this...

may have causedInbox Loan

Complaint: [redacted]I am rejecting this response because:they keep giving run around  giving different amount of payment. it was to be $47 then get email thay I could either pay two payments of  $120 or $60 plus another  $30 said  1st payment was prorated. Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:Yes ou finally responded but it was not that I asked you to skip payment on July 7 but that you made error knowing I get paid every 2 weeks - I got paid June 30 so common sense I get paid again July  14 - you should know that and I asked you fix this. Well then I get email  you want to increase how much my payment is-no way! My payment was $47 not $60 and you want either $60  plus another $30 some  on 14th and 28  or $120. I am not doing that for your screw up. I asked one extension on June 30 and then for you to fix your screw up  that payment was due July 7 when I get paid every 2 weeks. Seems like company is a scam.I waqnt this corrected! You did not respond back right away either.Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: I still would like a credit report that states that my credit isn't affected for this loan, taking your word for it isn't enough considering you tell people they are approved for a loan, then once you have my information tell me that I am not, I understand that you stated my credit isnt affected but I need proof considering they way you guys do business.
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: being "Pre-approved" and "approved" are totally different. I stayed that earlier. Nothing is resolved. Sincerely,[redacted]