To whom it may concern,L&L Travel Inc. indeed received an email regarding this case. However, we trust this case is delivered to wrong party since L&L Travel did not receive any order# [redacted] from Golden Bus Tour. In addition, there is no tour guide called Alfred ever in our database. Here...
is the context of email we responded to [redacted] at sat 10/**/2016 11:04 AM./*Hello [redacted],Thanks for reaching us. We highly value any feedback from our customers. This is Quality Control Department, L&L Travel Inc., we are dedicated into resolving issues on tour for our customers. Regarding your case, please provide us the Invoice#, and/or more details of tourists attended the tour. In addition, please be kindly advised, there is no tour guide called Alfred ever in our database; for more information to be assured, we suggest you contact Golden Bus Tours.Thank you and have a good day!Best,*/Please kindly advise if there is anything we could assist with. Thank you and have a good day!
Our apologies for the time taken to issue a credit. Since we did not meet the customers expectation on product and service we have also refunded the customers choice of next day shipping. Shipping charges are not normally refunded but an exception was made as a gesture of good...
will. A complete refund in the total amount of the original order was applied back to the customer’s account. Unfortunately, we do not have a set of 2017 manufactured sights available to offer for sale.
To whom it may concern,L&L Travel Inc. indeed received an email regarding this case. However, we trust this case is delivered to wrong party since L&L Travel did not receive any order# [redacted] from Golden Bus Tour. In addition, there is no tour guide called Alfred ever in our database. Here...
is the context of email we responded to [redacted] at sat 10/**/2016 11:04 AM./*Hello [redacted],Thanks for reaching us. We highly value any feedback from our customers. This is Quality Control Department, L&L Travel Inc., we are dedicated into resolving issues on tour for our customers. Regarding your case, please provide us the Invoice#, and/or more details of tourists attended the tour. In addition, please be kindly advised, there is no tour guide called Alfred ever in our database; for more information to be assured, we suggest you contact Golden Bus Tours.Thank you and have a good day!Best,*/Please kindly advise if there is anything we could assist with. Thank you and have a good day!
Our apologies for the time taken to issue a credit. Since we did not meet the customers expectation on product and service we have also refunded the customers choice of next day shipping. Shipping charges are not normally refunded but an exception was made as a gesture of good...
will. A complete refund in the total amount of the original order was applied back to the customer’s account. Unfortunately, we do not have a set of 2017 manufactured sights available to offer for sale.