Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms [redacted] ’s accountOur company does not permit employees to belittle or threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe employee in the complaint is no longer employed with our companyDue to the seriousness of the complaint the account will be closed as cease and desist and returned to the clientCompliance Team
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Regards, [redacted]
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Mr [redacted] ’s accountOur company does not permit employees to threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe account has been closed as cease and desist and returned to the clientWe apologize for any bad dealings you may have had with our company and want to ensure Mr [redacted] we have zero tolerance for these types of threatsCompliance Team
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The redirected address since my moving from the address is [redacted] Regards, [redacted]
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing andimpropriety regarding our collection of Ms [redacted] ’s accountOur company does not permit employees to threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt.Our records indicate the Ms [redacted] has paid $to dateShe had remaining payment of $remainingWe will close the account for the $she has paid and provide her with a paid in full letterWe apologize for any bad experience she felt she had andhopefully this will help her put closure to itThe employee she had been working with is nolonger employed.Compliance Team
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection on the accountOur company does not have either person listed in the complaint as an employeeOur records indicate the consumer spoke with a different representative who was helping the consumer resolve the debtOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe account has been been closed as cease and desist but not yet returned to the clientThis will allow the consumer to decide weather she still wishes to resolve this with our company or prefer it be returned to the clientPlease advise
Miss [redacted] We are indeed a legitimate company just to clarify the original loan you received was through MYPAYDAYLOAN.COM, they then sold the debt to a broker, most likely [redacted] , at that point they distribute those accounts to various companies, Integrated Recovery Services being one of them Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of your account Our company does not permit employees to threaten or harass consumers These types of practices are reprehensible and not toleratedWe train our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtWe will close the account and forward it back to the client for collections No further contact will be made from our office
Thank you for providing me with an account numberI have located your account and yes it is closed as a paid in full loanDue to the age it was restricted and I was unable to locate without more informationOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe employee in the complaint is no longer employed with our companyAnd unfortunately due to the age I can no longer access recordingsHowever I do apologize for any bad experience you may have had with our company and want to reassure you we work hard everyday to ensure things such as this do not happen
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Mr[redacted] accountOur company did not receive the account from our client until 3/8/It has not yet been activated as of todayThe consumer may have received a dialer call however there is no documentation of contactWe believe the consumer had issues with the previous agency but didn’t have the company information until he received a prerecorded call for our officeThe account has been closed as cease and desist and returned to the clientWe apologize for any inconvenience and want to ensure Ms [redacted] we have zero tolerance for these types of threats Compliance Team
I have been being harassed by this company and threatened to be taken to court over$ that I have now paid and then someThey told me that I owe $and agreed to settle with me for $I understand fees but $in feesI spoke to one guy he called me a loser who does not pay my bills and hung up on meI called back he hung up on me three timesHe told me I better have the money or elseThey can't talk to you that wayThey are rude and unprofessional.I would like for them not to call my work any longer or my cell phoneI would like for collection to stop because my bill is paid in full
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing andimpropriety regarding our collection of Ms [redacted] accountOur company does not permitemployees to belittle consumersThese types of practices are reprehensible and not tolerated byour companyOur company trains our employees to ensure that they are compliant with theFDCPA and all other laws that may pertain to the collection of consumer debtThe employeeinvolved in the complaint will be required to complete to attend and complete a training coursedue to the seriousness of the complaint regardless of our findings.Our records indicate the MsColeman has paid $to dateShe had remaining payment of$remainingWe will close the account for the $she has paid and provide her witha paid in full letterWe apologize for any bad experience she felt she had and hopefully this willhelp her put closure to it.Compliance Team
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Mrs [redacted] as a company we try to be as professional as possibleOur company trains our employees to ensure that they are compliant with the laws that pertain to the collection of consumer debt Upon review of the account it appears that you were in a promise to pay status where you agreed to a settlement amount and, as per your request, that document was sent via email We do ask to confirm your current mailing address to ensure any documentation being mailed, goes to the proper addressThe account has been closed as cease and desist and returned to the client for collections No further calls will be make from our office
Complaint: [redacted] ***Upon review of this complaint, our company has removed Ms [redacted] contact information andshe will not receive any further calls from our company.Compliance Team
Complaint: [redacted] Upon review of this complaint, our company has closed and returned the account to client andrequested they provide her with validation of debt.Compliance Team
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms [redacted] ’s accountOur company does not permit employees to belittle or threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe employee in the complaint is no longer employed with our companyDue to the seriousness of the complaint the account will be closed as cease and desist and returned to the clientWe apologize for any bad dealings you may have had with our company and want to ensure Ms.Francis we have zero tolerance for these types of behaviorsCompliance Team
Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms[redacted] 's account Our company does not permit employees to threaten or harass consumers These types of practices are reprehensible and not toleratedWe train our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt The account has been closed as cease and desist and returned to the client We sincerely apologize for any bad dealings you may have had with our company and want to ensure Ms [redacted] 's that we have zero tolerance for this type of behavior
Upon review it appears the account is indeed paid in fullThere has been no contact made by our office since the account paid letter was sent via email, perhaps it was a different company that contacted youIt would be in your best interest to contact [redacted] ** corporation on the matter, however not just the local branch It appears that you have been misinformed by whom ever you were speaking with If there is any question regarding the status of your account, just provide them with the paid in full letter that we provided upon completion of payment on 12/30/ We will sent another copy of the paid letter to the email address we have on the closed file Any further questions please contact our office
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms [redacted] accountOur company does not permit employees to threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtDue to the seriousness of the complaint the account will be closed as cease and desist and returned to the clientWe apologize for any bad dealings you may have had with our company and want to ensure Ms [redacted] we have zero tolerance for these types of threatsCompliance Team
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms [redacted] ’s accountOur company does not permit employees to belittle or threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe employee in the complaint is no longer employed with our companyDue to the seriousness of the complaint the account will be closed as cease and desist and returned to the clientCompliance Team
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Regards, [redacted]
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Mr [redacted] ’s accountOur company does not permit employees to threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe account has been closed as cease and desist and returned to the clientWe apologize for any bad dealings you may have had with our company and want to ensure Mr [redacted] we have zero tolerance for these types of threatsCompliance Team
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The redirected address since my moving from the address is [redacted] Regards, [redacted]
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing andimpropriety regarding our collection of Ms [redacted] ’s accountOur company does not permit employees to threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt.Our records indicate the Ms [redacted] has paid $to dateShe had remaining payment of $remainingWe will close the account for the $she has paid and provide her with a paid in full letterWe apologize for any bad experience she felt she had andhopefully this will help her put closure to itThe employee she had been working with is nolonger employed.Compliance Team
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection on the accountOur company does not have either person listed in the complaint as an employeeOur records indicate the consumer spoke with a different representative who was helping the consumer resolve the debtOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe account has been been closed as cease and desist but not yet returned to the clientThis will allow the consumer to decide weather she still wishes to resolve this with our company or prefer it be returned to the clientPlease advise
Miss [redacted] We are indeed a legitimate company just to clarify the original loan you received was through MYPAYDAYLOAN.COM, they then sold the debt to a broker, most likely [redacted] , at that point they distribute those accounts to various companies, Integrated Recovery Services being one of them Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of your account Our company does not permit employees to threaten or harass consumers These types of practices are reprehensible and not toleratedWe train our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtWe will close the account and forward it back to the client for collections No further contact will be made from our office
Thank you for providing me with an account numberI have located your account and yes it is closed as a paid in full loanDue to the age it was restricted and I was unable to locate without more informationOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe employee in the complaint is no longer employed with our companyAnd unfortunately due to the age I can no longer access recordingsHowever I do apologize for any bad experience you may have had with our company and want to reassure you we work hard everyday to ensure things such as this do not happen
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Mr[redacted] accountOur company did not receive the account from our client until 3/8/It has not yet been activated as of todayThe consumer may have received a dialer call however there is no documentation of contactWe believe the consumer had issues with the previous agency but didn’t have the company information until he received a prerecorded call for our officeThe account has been closed as cease and desist and returned to the clientWe apologize for any inconvenience and want to ensure Ms [redacted] we have zero tolerance for these types of threats Compliance Team
I have been being harassed by this company and threatened to be taken to court over$ that I have now paid and then someThey told me that I owe $and agreed to settle with me for $I understand fees but $in feesI spoke to one guy he called me a loser who does not pay my bills and hung up on meI called back he hung up on me three timesHe told me I better have the money or elseThey can't talk to you that wayThey are rude and unprofessional.I would like for them not to call my work any longer or my cell phoneI would like for collection to stop because my bill is paid in full
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing andimpropriety regarding our collection of Ms [redacted] accountOur company does not permitemployees to belittle consumersThese types of practices are reprehensible and not tolerated byour companyOur company trains our employees to ensure that they are compliant with theFDCPA and all other laws that may pertain to the collection of consumer debtThe employeeinvolved in the complaint will be required to complete to attend and complete a training coursedue to the seriousness of the complaint regardless of our findings.Our records indicate the MsColeman has paid $to dateShe had remaining payment of$remainingWe will close the account for the $she has paid and provide her witha paid in full letterWe apologize for any bad experience she felt she had and hopefully this willhelp her put closure to it.Compliance Team
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Mrs [redacted] as a company we try to be as professional as possibleOur company trains our employees to ensure that they are compliant with the laws that pertain to the collection of consumer debt Upon review of the account it appears that you were in a promise to pay status where you agreed to a settlement amount and, as per your request, that document was sent via email We do ask to confirm your current mailing address to ensure any documentation being mailed, goes to the proper addressThe account has been closed as cease and desist and returned to the client for collections No further calls will be make from our office
Complaint: [redacted] ***Upon review of this complaint, our company has removed Ms [redacted] contact information andshe will not receive any further calls from our company.Compliance Team
Complaint: [redacted] Upon review of this complaint, our company has closed and returned the account to client andrequested they provide her with validation of debt.Compliance Team
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms [redacted] ’s accountOur company does not permit employees to belittle or threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe employee in the complaint is no longer employed with our companyDue to the seriousness of the complaint the account will be closed as cease and desist and returned to the clientWe apologize for any bad dealings you may have had with our company and want to ensure Ms.Francis we have zero tolerance for these types of behaviorsCompliance Team
Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms[redacted] 's account Our company does not permit employees to threaten or harass consumers These types of practices are reprehensible and not toleratedWe train our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debt The account has been closed as cease and desist and returned to the client We sincerely apologize for any bad dealings you may have had with our company and want to ensure Ms [redacted] 's that we have zero tolerance for this type of behavior
Upon review it appears the account is indeed paid in fullThere has been no contact made by our office since the account paid letter was sent via email, perhaps it was a different company that contacted youIt would be in your best interest to contact [redacted] ** corporation on the matter, however not just the local branch It appears that you have been misinformed by whom ever you were speaking with If there is any question regarding the status of your account, just provide them with the paid in full letter that we provided upon completion of payment on 12/30/ We will sent another copy of the paid letter to the email address we have on the closed file Any further questions please contact our office
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms [redacted] accountOur company does not permit employees to threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtDue to the seriousness of the complaint the account will be closed as cease and desist and returned to the clientWe apologize for any bad dealings you may have had with our company and want to ensure Ms [redacted] we have zero tolerance for these types of threatsCompliance Team