Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Mr [redacted] ’s accountOur company does not permit employees to threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe account has been closed as deceased and returned to the clientWe apologize for any bad dealings you may have had with our company and want to ensure Ms [redacted] we have zero tolerance for these types of threatsAnd any type of these threats are thoroughly investigated and reprimanded if necessaryWe also offer our deepest condolences in your time of lossCompliance Team
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms [redacted] ’s accountOur company does not permit employees to threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe employee mentioned is no longer employed with our companyThe account has been closed as cease and desist and returned to the clientWe apologize for any bad dealings you may have had with our company and want to ensure Ms [redacted] we have zero tolerance for these types of threatsCompliance Team
The company I paid this off too is not a real company I contacted the check m go who I really owe and said that they still have a balance on the account they said they never received anything from me [redacted] ***
Please contact our office ask for Kelly [redacted] I will be than happy to help you get this adjustedIt looks like there's been a lot of miscommunicationYou are correct you've already paid alot to not reflect a paid accountI will be more than happy to assist you in getting this closed
[redacted] no longer owns the debt, once they sell the debt they do not update the account status as paid in full because it is no longer their issue As mentioned previously, it is recommended that you contact [redacted] corporate office not your local branch We have called them on this matter The corporate number for you to contact in regards to this is [redacted] If an additional paid letter is needed, please contact us at [redacted] or if more convenient feel free to email us at [redacted] Thank You
As a company we strive to maintain professionalism when dealing with consumers We do not permit employees to threaten consumers, or the furnished referencesThese types of practices are reprehensible and not tolerated We will do a through investigation and reprimand if necessary We train our employees to ensure that they are compliant with the laws that pertain to the collection of consumer debt The account has been closed in our office as cease and desist and will be returned back to the client for further collectionNo further calls will be made from our office
RE: [redacted] I am in receipt of your letter dated December 15th, together with its enclosures regarding [redacted] ***Please be advised that each of Integrated Recovery Service’s employees are trained and required to comply with the Fair Debt Collection Practices Act, U.S.C& ET Seq and all state lawsAfter further review were have been unable to substantiate Mrs***’s allegationsAlthough Integrated Recovery Service’s disputes the factual assertions alleged by in Mrs***’s complaintIntegrated Recovery Service’s will cease all telephone communication with Mrs***The account had been documented with the dispute after speaking to the consumerA refund will be issued for the payment of $payment she made and it has since been closed as cease and desistThe account has been returned to our client with notification of the disputeThank You Compliance Team
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrong doing and impropriety regarding our collection of Ms [redacted] accountOur company does not permit employees to be little or threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe employee involved in the complaint will be required to complete to attend and complete a training course due to the seriousness of the complaint regardless of our findings.We apologize for any the bad experience she felt she had and will close the account as cease and desist and return to the client.Compliance Team
We have removed the phone number from our database. No further calls have or will be made. We apologize for the bad experience the representative has been spoken with and addressed accordingly.
Our company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtPer MrJohnson's request the account will be closed and sent back to the clientThere has been a request submitted for validation from the client along with a letter generated to the consumer from our companyCompliance Team
Mrs [redacted] , as a company we try to be as professional as possible, we are compliant with the FDCPA and all other laws that pertain to the collection of consumer dept You request to pay the original lender, however they no longer own your debtUpon review of your account it appears the original loan was taken out 8/12/and because of failure to pay [redacted] has sold your debt to a broker for collections, they now own the debtWe will close the account in our office as cease and desist and return it back to the client for collections No further contact will be make from our office
Complaint: [redacted] Upon review of this complaint, it appears as though the representative removed Mr [redacted] number and documented no further contactWe apologize for any inconvenienceCompliance Team
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Regards, [redacted] I want my money back to pay off the people I really owe
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms [redacted] ’s accountOur company does not permit employees to belittle or threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe employee in the complaint is no longer employed with our companyDue to the seriousness of the complaint the account will be closed as cease and desist and returned to the clientI also have removed all of Ms [redacted] ’s contact information on the account to ensure she doesn’t get any further calls from another companyI can also reassure Ms [redacted] that no inquiry’s will be placed or made on her credit as she is not the consumer in question and we do not inquire or report to the credit reporting agenciesCompliance Team
Complaint: [redacted] ***Upon review of this complaint, our company denies all allegations of wrongdoing andimpropriety regarding our collection of Ms [redacted] accountOur company does not permitemployees to belittle consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with theFDCPA and all other laws that may pertain to the collection of consumer debtThe employee inquestion is no longer employed with our company.Due to the seriousness of the complaint the account will be closed as cease and desist andreturned to the clientMs [redacted] will no longer receive any further communication from ouroffice.Compliance Team
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Mr [redacted] ’s accountOur company does not permit employees to threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe account has been closed as deceased and returned to the clientWe apologize for any bad dealings you may have had with our company and want to ensure Ms [redacted] we have zero tolerance for these types of threatsAnd any type of these threats are thoroughly investigated and reprimanded if necessaryWe also offer our deepest condolences in your time of lossCompliance Team
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms [redacted] ’s accountOur company does not permit employees to threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe employee mentioned is no longer employed with our companyThe account has been closed as cease and desist and returned to the clientWe apologize for any bad dealings you may have had with our company and want to ensure Ms [redacted] we have zero tolerance for these types of threatsCompliance Team
We have removed all numbers but the one listed aboveNo calls will be made to any other numbers
The company I paid this off too is not a real company I contacted the check m go who I really owe and said that they still have a balance on the account they said they never received anything from me [redacted] ***
Please contact our office ask for Kelly [redacted] I will be than happy to help you get this adjustedIt looks like there's been a lot of miscommunicationYou are correct you've already paid alot to not reflect a paid accountI will be more than happy to assist you in getting this closed
[redacted] no longer owns the debt, once they sell the debt they do not update the account status as paid in full because it is no longer their issue As mentioned previously, it is recommended that you contact [redacted] corporate office not your local branch We have called them on this matter The corporate number for you to contact in regards to this is [redacted] If an additional paid letter is needed, please contact us at [redacted] or if more convenient feel free to email us at [redacted] Thank You
As a company we strive to maintain professionalism when dealing with consumers We do not permit employees to threaten consumers, or the furnished referencesThese types of practices are reprehensible and not tolerated We will do a through investigation and reprimand if necessary We train our employees to ensure that they are compliant with the laws that pertain to the collection of consumer debt The account has been closed in our office as cease and desist and will be returned back to the client for further collectionNo further calls will be made from our office
RE: [redacted] I am in receipt of your letter dated December 15th, together with its enclosures regarding [redacted] ***Please be advised that each of Integrated Recovery Service’s employees are trained and required to comply with the Fair Debt Collection Practices Act, U.S.C& ET Seq and all state lawsAfter further review were have been unable to substantiate Mrs***’s allegationsAlthough Integrated Recovery Service’s disputes the factual assertions alleged by in Mrs***’s complaintIntegrated Recovery Service’s will cease all telephone communication with Mrs***The account had been documented with the dispute after speaking to the consumerA refund will be issued for the payment of $payment she made and it has since been closed as cease and desistThe account has been returned to our client with notification of the disputeThank You Compliance Team
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrong doing and impropriety regarding our collection of Ms [redacted] accountOur company does not permit employees to be little or threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe employee involved in the complaint will be required to complete to attend and complete a training course due to the seriousness of the complaint regardless of our findings.We apologize for any the bad experience she felt she had and will close the account as cease and desist and return to the client.Compliance Team
We have removed the phone number from our database. No further calls have or will be made. We apologize for the bad experience the representative has been spoken with and addressed accordingly.
Our company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtPer MrJohnson's request the account will be closed and sent back to the clientThere has been a request submitted for validation from the client along with a letter generated to the consumer from our companyCompliance Team
Mrs [redacted] , as a company we try to be as professional as possible, we are compliant with the FDCPA and all other laws that pertain to the collection of consumer dept You request to pay the original lender, however they no longer own your debtUpon review of your account it appears the original loan was taken out 8/12/and because of failure to pay [redacted] has sold your debt to a broker for collections, they now own the debtWe will close the account in our office as cease and desist and return it back to the client for collections No further contact will be make from our office
Complaint: [redacted] Upon review of this complaint, it appears as though the representative removed Mr [redacted] number and documented no further contactWe apologize for any inconvenienceCompliance Team
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Regards, [redacted] I want my money back to pay off the people I really owe
Complaint: [redacted] Upon review of this complaint, our company denies all allegations of wrongdoing and impropriety regarding our collection of Ms [redacted] ’s accountOur company does not permit employees to belittle or threaten consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with the FDCPA and all other laws that may pertain to the collection of consumer debtThe employee in the complaint is no longer employed with our companyDue to the seriousness of the complaint the account will be closed as cease and desist and returned to the clientI also have removed all of Ms [redacted] ’s contact information on the account to ensure she doesn’t get any further calls from another companyI can also reassure Ms [redacted] that no inquiry’s will be placed or made on her credit as she is not the consumer in question and we do not inquire or report to the credit reporting agenciesCompliance Team
Complaint: [redacted] ***Upon review of this complaint, our company denies all allegations of wrongdoing andimpropriety regarding our collection of Ms [redacted] accountOur company does not permitemployees to belittle consumersThese types of practices are reprehensible and not tolerated by our companyOur company trains our employees to ensure that they are compliant with theFDCPA and all other laws that may pertain to the collection of consumer debtThe employee inquestion is no longer employed with our company.Due to the seriousness of the complaint the account will be closed as cease and desist andreturned to the clientMs [redacted] will no longer receive any further communication from ouroffice.Compliance Team