International Online Services, Inc.

Ms. [redacted] is correct in that she cancelled her second purchase with our company within three days, and she has been refunded in full for that purchase. However, her initial purchase originated on 4/21/2015. Her cancellation was received well after the 3-day right of rescission for this purchase, but we agreed to refund a significant portion of that purchase to try and resolve this matter with her. Again, she stated her reason for cancellation was due to purchases she made with another company, for which she has been unable repay, and has told us specifically that we must refund her in full so she can repay that obligation. The assertions against our company in her initial complaint and subsequent complaint are blatantly fictitious and taken with great exception.Although we have made significant accommodations to try and resolve this matter with her, her continued fabrications and acts of coercion via your agency and others clearly demonstrate she has no intention of honoring her agreement with us. Therefore, we have refunded the balance of $995.00 and have closed her account, as we have no intention of further belaboring this matter.