ITI Web Stores

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is sort of satisfactory to meThe money has been refunded and I appreciate that, however this company should get poor ratings from Revdex.comThis order was a Christmas present and was treated as if it meant nothing, I am sure his comment of " why are we wasting his time with this " sums up the business ethics for this companyExtremely disappointing, he can rest assured that I will not be doing any more business with his firm.Sincerely, [redacted] ***

Purchased Wand Mate Adapter on 6/1/via their website Extend-It's.com; received it 6/10/Adapter did not fit on my product - the same product advertised that the adapter would fit on (i.eWahl Hatchet Massager #04120-600)On 6/11/16, I emailed [email protected], telling them what was wrong with the adapter, that it was never used because it wouldn't fit, that I'd be returning it, and wanted a refundOn 6/14/16, Jodee B [redacted] emailed me from ***@itiwebstores.com stating their return policy on this item (this was the first time I had heard about it or seen it in writing)Then on 6/15/16, Jodee emailed me that I didn't have to return the product because her boss would probably throw it away anyway, and that I would still get a full refund anywayOn 7/1/16, I emailed Jodee saying that if I did not receive my refund to my credit account within days, I would contact my credit card company to investigateTo date, 7/11/16, I have not received a reply or a refundOn 6/

Why are you wasting my time with this? I don't need his agreement to cancel his orderThe entire order has already been refunded and the order cancelled [see attached receipt from Authorize.net]We owe him nothingIf he wants the items that were in stock he will need to place a new order

These guys are just scammers I gave them one star..as you have to give them something I wrote a letter addressed to MrTim B [redacted] at corporate headquarters in Vancouver, WA and it came back "undeliverable."

Yesterday, I did receive the merchandise from Intelligent Technologies, Inc So this can be closed Intelligent Technologies never communicated with me even though I left email and telephone messages, so I ordered a similar product from another on-line service That package arrived yesterday as well, although it was ordered days after the order to Intelligent Technologies I will never do business with Intelligent Technologies again Their customer service doesn't exist

On July I ordered a product from [redacted] , Order # [redacted] with shipping, it was $My [redacted] credit card was chargedI received a confirmation email from the companyI never received anything else On July I called the phone numbers on the confirmation and on the web siteMore than half the time, the phone numbers don't connect or pick upWhen they do, you get a recording saying to send order inquiries to an iti addressI sent messages to all the emails on the web site as well as this customer service addressI never received any reply A few days later, I called their [redacted] number and entered random extensions until I reached a man who claimed he was looking up my order and making sure it was processedI have yet to received the product or any contact as promised

Order # [redacted] placed on 3-3-has not been delivered as of 5-12-I have made several contacts, left voice mail on extension #and talked to a sales rep on 4-29-I was told that they would "look into it"I have not heard anything from them as of 5-12-My order was for gifts to be given and of course have missed those opportunitiesTotal for the bill $should be refunded in fullI am extremely disappointed with " [redacted] ***" and ITI Web Stores

I ordered from their website on 11/4/and have not received a shipping notice, not answer to phone calls since their number is off the hook, nothingI really searched to find this and now it will probably never make it

Item was out of stockOrder had been refunded

I placed an order for a back scratcher through this company on July 19th for $( I have the emailed receipt, if needed), except I made the purchase through backscratcherworld.comIt is now September 1st and I have not received the product, nor have I received a refund, any tracking information, or a return call to my inquiries I have attempted to contact the company timesI called and left a message twice with the designated phone number on the website I also sent emails to the designated email on their [redacted] @backscratcherworld.com

I ordered a watch band from this company and never received itI ordered it with my mom's credit card because it was for her husbandThey are both senior citizens and I would like a refund if they are not going to send the product

I placed an order online on the LeftHandedWorld.com website December 20, ( order # *** ) and I have not received my merchandiseMy credit card was debited in late DecemberI have sent emails to ***@lefthandedworld.com ( the link on their " contact us " tab )and no reply has been made to any of themI called the toll free number shown on the confirmation email ( 1-877-675-) and it goes to a voice mail menu for ITI Webstores, I have also left voice mails with no responseWednesday January 27,a man named Tim answered the phone and verified that my order had been received, as well as confirming that my credit card had been chargedHowever, he was unable to find a tracking number even though he said it showed as being shippedTim indicated that he would look into the problem

Ordered a hard to find blow up pillow for air travel Got an email stating that the order was recieved and that was the only communication I ever recieved from them I called the number for telephone ordering but only got a recording saying to check on orders, write to an email address There was not even an option to order telephonically I sent emails to every email address listed and still no response I ended up filing a complaint with *** to get my money back

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Placed order *** on 10/14/and my Discover card was billed but no delivery Sent three emails with no response Attempted to phone but no one would answer Please advise

Complaint: ***I am rejecting this response because:I spoke to Tim on Friday, Jan29, and we agreed that they would cancel the out of stock item, refund the shipping charges and ship the balance of the orderWe did not have any discussion of cancelling the entire order.Sincerely,*** ***

Ordered a seat belt extender from company on February 18, 2018, and have never received it I call every day and leave a messageThey go unansweredI email every day they go unanswered Still haven't received the product

On August 23, I placed an order with the company DBA BackScratcher World for a total of $with confirmation the order would ship in 4-days On SeptI sent emails email requesting an update to which I received no acknowledgements at this time I have called more than a dozen times with no answer As of today, September 26, I have not received a reply, a phone call, or any response at all

I ordered a watch band on February 17, They have withdrawn the money from my accountI have not received the watch bandI have called multiple times and sent e-mailsI was able to speak with a real person once and he said they just moved and the band was sent the day beforeThat was two weeks ago at the leastHe also said they would steal just $Well, with shipping it was $and I am on a fixed incomeI don't take any kind of money being spent lightlyI would like my watch band or my money refunded immediatelyThank you for your assistance with thisI am copying my order receipt below
Order Details: Order ***
Bill To: *** *** *** *** *** *** ** ***
United States
***@gmail.com
***
Ship To:
*** *** *** *** *** *** ** *** ***
Ship Method: Standard (- days)
Current Status: Order Received
Purchases:
SKU Name Quantity Price Total
60-
Men's MegaBand™ XXL, Stainless
Produ

While the website, www.backscratcherworld.com, is very well done and professional, the company that operates it is very unprofessional and is more of a scam than a businessI ordered a backscratcher for a friend for Christmas, and received a very well laid out receipt, but never received the productThey have a link to an order status page, but the order status never, ever changesWhen an email is sent in regards to the product in question, no one answersAnd it is impossible to call and talk to them, as it goes to this company's message recording and the mailbox is fullSo sad to see thisI contacted my bank and was able to get a full refundIf I would have waited for the company to answer me, I would still be waiting