J & J Services Reviews (23)
Review: I took my car for repair to him and have not received it yet and it has been over 30 days. He will not give me my vehicle back and I have paid him $1050. I told him that I am coming to pick up my vehicle but he has moved it to a vacant house. Some parts I have been stolen of the car. I have taken pictures of this How do I get my car back and my money? He won't return calls and he's never at the shop. Is he allowed to move my car without my permission?Desired Settlement: I want my car back as well as the money that I have paid him.
Review: My truck stopped on the freeway May 23, 2012. I had it towed to J&J Services, LLC. The mechanic told me my engine needed to be replaced. A week later my truck is towed to [redacted] Ford because the new engine that was supposed to be installed wasn't working with the truck's computer. After repeated calls to check the status of my truck, the mechanic said the truck was taken to another Ford dealership in [redacted]. After getting the run around for a month, I called [redacted] to see what the initial diagnosis was on my truck. After investigating, I learn my truck was "dumped" at [redacted] Ford since May 29, 2012. There wasn't a new engine installed and the owner left the truck and didn't come back to pick it up after [redacted] gave their diagnosis of the problem. The owner said he would pay the fees to get my truck out of [redacted]'s lot so I can take it to a reliable mechanic and he has not gone to pay the fee for two weeks. I call the owner daily and he makes an excuse of why he hasn't paid to get my truck out of [redacted]'s service lot. All the owner and mechanic had to do was admit they could not fix my truck and I would have taken it somewhere else. No harm no foul. I don't appreciate being lied to and given the run around for three months now.Desired Settlement: Pay the service fees from [redacted] Ford so I can get my new mechanic in to get the truck fixed.
Review: I had problems with my car overheating, I called [redacted] and he said to bring it in,this was on 3-12-12, he looked @ my car and said it was the intake gasket that was causing it to overheat...I let his shop replace the intake gasket, he called and said the housing around the thermostat was cracked and that would be another $200 I told him I will come and get my car, he said let me call the junk yard, supposedly they got one for $100, after that repair, I left the shop and noticed my check engine light on, I immediately called [redacted] and he told me to bring it back in...the guy he had working on my car name is [redacted], he said it was the 6 cylinder, I had them replace that, the check engine light was still on, they told me the it was because the 3rd cylinder was oily and to get some seafoam from advance auto parts and put it in my gas tank, that would clean the cylinders off and the check engine light would go off, I did that twice and it was still on...I notified [redacted] that it was still on..they said I needed all kinds of things done to my car, I felt like they were trying to nickle and dime me to death. I was on my way to [redacted] on May 10, 2012, my car shut off, I had it towed to [redacted] @ [redacted] in [redacted]. I was told on 5-12 it was my engine, the owner of [redacted]) said whoever worked on my car left all kinds of bolts loose and that caused antifreeze to leak on my headgaskets and caused my engine to blow, I went to J & J services and told [redacted] what [redacted] said, he said have it towed to his shop and if his guys messed up my car he would take care of it, I had it towed on 5-15 and he still has my car, never once has he called me on the status, I had to call him every week, he always said give me a few more days...I eventually became frustrated of hearing the same story week after week and I called his shop on 7-14, they didn't answer so I texted his cell phone and I was straight to the point on me wanting my car repaired by any means necessary, I threatened to call the Revdex.com, and any news media who will listen and the cols dispatch, he called me after reading the text, he said it was my water pump that caused my car to stop on 5-10 but the engine was going to need replaced soon anyway and he was doing me a favor and to give him another week, today his receptionist called me and said they found the problem with my car...its the radiator, it has holes in it and that caused the antifreeze to leak out and made your car run hot....I'm guessing she doesn't know that he told me on 7-14 it was the water pump causing my car to run hot...anyway I don't trust anything that he says now...I personally don't think its [redacted] who caused the damage to my car but the guys (who I don't think are certified mechanics) he has working for him, that still makes him liable for what they do wrong. The intake gaskets, the motor, the water pump or the radiator, whatever the trouble may be I just want my car back!Desired Settlement: I would like my car back, immediately, and repaired properly. Thank You