Due to manufacturing difficulties at the factory we were back-scheduledHowever, now that machines are back up we were able to fit [redacted] in for delivery sometime between September and October Attached is their signed booking letter for delivery.Thank you
We appreciate receiving the additional information and documents from Mr [redacted] Mr [redacted] is a building designer/consultant for separate entities with product lines for different applications that share a common street addressMr [redacted] was not mislead by Mr [redacted] or by any information he received from Mr [redacted] Mr [redacted] knew that he was purchasing a Bolt-A-Frame building and not an Olympia Steel Buildings product His complaints concerning being misled, unloading of the building and his physical limitations are not the reason he gave for wanting to cancel his contract and obtain a refundHe requested to cancel the purchase because of a domestic relations dispute Mr [redacted] was fully aware that he was purchasing a Bolt-A-Frame building from Jacob Industries Inc He was given the attached Bolt-A-Frame brochureThe brochure showed him the Bolt-A-Frame building he was buying and the framing components that he would have to assemble to erect the buildingEvery question he asked about the building components was answered and several product accommodations were made to him The contract he signed identifies that he is purchasing a Bolt-A-Frame building from Jacob Industries Incand not an Olympia Steel Buildings product The Jacob Industries, Inccontract provides that the buyer is responsible for erecting and installing the buildingIt also clearly states that the buyer is responsible for unloading the building from the delivery truck and for having the necessary equipment and labor for unloading We do understand from Mr [redacted] ’s response that he has physical limitationsWhen Mr [redacted] asked Mr [redacted] to cancel the contract he did not ask that it be cancelled because of product issues, physical limitations, difficulties with unloading or the product warranty He asked to cancel the contract because of domestic issues necessitating that he leave the house where the building was being shipped There are the circumstances which do warrant that an accommodation be madeA cancellation and refund request unrelated to Olympia Steel Buildings, the sale or the product is not one of those Sincerely, [redacted] ***
Due to manufacturing difficulties at the factory we were back-scheduledHowever, now that machines are back up we were able to fit [redacted] in for delivery sometime between September and October Attached is their signed booking letter for delivery.Thank you
We appreciate receiving the additional information and documents from Mr [redacted] Mr [redacted] is a building designer/consultant for separate entities with product lines for different applications that share a common street addressMr [redacted] was not mislead by Mr [redacted] or by any information he received from Mr [redacted] Mr [redacted] knew that he was purchasing a Bolt-A-Frame building and not an Olympia Steel Buildings product His complaints concerning being misled, unloading of the building and his physical limitations are not the reason he gave for wanting to cancel his contract and obtain a refundHe requested to cancel the purchase because of a domestic relations dispute Mr [redacted] was fully aware that he was purchasing a Bolt-A-Frame building from Jacob Industries Inc He was given the attached Bolt-A-Frame brochureThe brochure showed him the Bolt-A-Frame building he was buying and the framing components that he would have to assemble to erect the buildingEvery question he asked about the building components was answered and several product accommodations were made to him The contract he signed identifies that he is purchasing a Bolt-A-Frame building from Jacob Industries Incand not an Olympia Steel Buildings product The Jacob Industries, Inccontract provides that the buyer is responsible for erecting and installing the buildingIt also clearly states that the buyer is responsible for unloading the building from the delivery truck and for having the necessary equipment and labor for unloading We do understand from Mr [redacted] ’s response that he has physical limitationsWhen Mr [redacted] asked Mr [redacted] to cancel the contract he did not ask that it be cancelled because of product issues, physical limitations, difficulties with unloading or the product warranty He asked to cancel the contract because of domestic issues necessitating that he leave the house where the building was being shipped There are the circumstances which do warrant that an accommodation be madeA cancellation and refund request unrelated to Olympia Steel Buildings, the sale or the product is not one of those Sincerely, [redacted] ***