Jacobs Property Management Reviews (21)
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Jacobs Property Management Rating
Address: 33 E Broadway STE 100, Columbia, Missouri, United States, 65203-4207
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Upon move out of a rental property I was charged an insane amount of money. We were charged $1,000 to replace carpet. They claimed there was dog urine on the carpet but we did not have pets who had accidents for the duration of our time there. If they are going to charge such a high amount of money they should provide proof that there was in fact dog urine on the carpet.
Attached are only a couple of pictures of the back of the carpet that was damaged with pet urine. I have also attached a copy of the Tenant Ledger Report showing that we applied a 2 year lifespan credit to the carpet that was only one year old when the residents moved in. I have also attached a copy of a letter was mailed to each of the residents in response to questions that they sent to us regarding the move out reconciliation report and charges on the account. Since I am only allowed 4 attachments I hope that this is enough evidence to show that there was urine in the carpet at the property and that the residents were fairly and reasonably charged for the damage. If further documentation is required or requested I would be happy to send the 194 pictures taken at the checkout and copies of the bills. All of this information of course has already been provided to the residents.