JAM Tile & Remodeling, LLC

To whom it may concern; Thank you for reaching out regarding this matterI have reviewed your claim and noticed that in the notes on your account that our customer service department reached out to you on 09-**-in order to explain the details of your accountYour account has been cancelled and we have placed your name, address, and phone number on our Do not solicit lists for all marketersWe apologize for the inconvenienceIf you would like to discuss further the details of your account please give our customer service department a call as this is not the best place to have a conversation involving confidential personal informationThank you Sincerely, Customer Service

To whom it may concern: Thank you for bringing this matter to our attentionYour account has been cancelled and a block placed on your account to ensure that your account will never again be enrolled in our servicesThank you and if you have any further questions please feel free to contact our customer supportThank you Sincerely, Customer Support

Hello: Thank you for bringing this matter to our attentionAfter a review of your account it has been cancelled and you returned to [redacted] Power on Additionally, you will not be charged any cancellation feesIf you have any further questions please feel free to contact our customer support departmentThank you Sincerely, Customer Service

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: To Whom it might concern,I can understand rate changing after the contract expires, I can understand the rate going up to a fair market amount.But double then what it was and then what other companies charge? I kindly ask you to put yourself in my shoes to see my pointI don't mind paying a little higher rate after contact is up, but double I feel I am being stolen from.I would like to receive a small token of understanding in the form of credit toward my bill, I think it will be more then fair and honest.Please let me know [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

To whom it may concern: After discussions I believe we have cleared up the issueThank you Sincerely, Customer Service

To whom it may concern; Thank you for reaching out to us regarding your issuesAfter a review of your account I have been able to investigate your complaintAs you mention in your complaint, you validly enrolled in a fixed rate agreement with Major Energy for a rate you felt was competitive at the timeYou further state that "closer to the expiration of the contract I decided to wait" instead of contracting for a new known fixed rateInstead you decided to "wait" and see what would happenOnce your fixed rate ended your contract defaults to a variable rate, as noted in your contract, and the market takes over control of the prices charged each monthIf you would like to re-enter our services, many times we are able to retroactively assist in times such as this, however, you should be made aware that if you ever let a fixed rate expire, it will default to a variable rate and on a variable rate plan you will loose the price protections afforded to fixed rate contract pricesThank you for your time and effort in this matter Customer Service Representative

Hello: Thank you for reaching out regarding this matterYour account has been cancelled and there are no fees or charges for terminationThank you Customer Service

Hello: Please feel free to contact our customer service department to listen to the TPV recordingWe are not able to post that on this open platform as it includes personal informationThank you Sincerely, Customer Service

Revdex.com: I am not marriedI do not have a wife or anyone named [redacted] in my homeThere is on the other hand a mentally ill girl named [redacted] who was residing in my home for a short timeBut the way this company conducts the business is menacingI want people to know about this I want everyone to know about my story I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because justMy electric bill should not have been higher because of there advertisement My bill with Atlantic city Electric was never this high I asked Response Power several times how did they come up with this amount Was told by the Response Power representative that I should refer to Atlantic city Electric I am also on the pragram that helps pay my electric bill Was told to get Response Power off my bill because they over charge people Have been noticing since June of this year how my electric is higher then last year every since response power was added to my billI say again response power advertisement is false In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

To whom it may concern; Thank you for taking the time to discuss this matterAs previously mentioned your account was returned to the PPL provider on in response to the request for cancellationAt this time you have been returned to your default providerThank you and have a great day Sincerely,Customer Service

To whom it may concern; Thank you for taking the time to reach out to us regarding this matterAfter an investigation into your account and how you were enrolled, it has been determined that your wife [redacted] enrolled your residence in our services With regards to the Early termination fee which you refer, that has been waived and you no longer need to concern yourself with that as a courtesyRegarding the service prices, your wife chose the rate and it is up to each customer to choose only those rates which are competitive with the utility which they competeIf the rate your wife signed a contract for was higher than that which you have been paying from your utility that is a math equation which only you are equipped to answerThank you for your time and effort in this matter Sincerely, Customer Service Representative

To whom it may concern; Thank you for reaching out regarding this matterI have reviewed your account and can confirm that your account has been cancelledThere seems to be some confusion, we sent a cancellation notice to the utility on to take back your account, Major Energy has zero control over this process.Sincerely, Customer Service Rep

To whom it may concern, Thank you for reaching out again regarding this matterSince you were a valued customer for multiple years we can offer you a courtesy refund to show our appreciation for your time with us, however, given that you are requesting over $900, I find it impossible to offer you such a large amount and I would not want to offend you with a "small token" that you find offensiveHaving said that I can offer you a $courtesy refundPlease feel free to contact me directly at ###-###-####Sincerely, Customer Service Representative

To whom it may concern: Thank you for reaching out regarding this matterAfter a review of your account and the recorded phone calls you have had in the past without our customer service department over the last month we have been able to complete a thorough investigation
into the matterWe have, and will make available to you, the signed contract which includes your personal information including your phone number which in included on this complaintFurthermore, a Third Party Call recording which verified your account enrollment was completedFurthermore, we have a copy of the notice letter sent to you providing you notice of the change in your rate and how to contact us to enroll in another fixed rate or to cancelIf you have any further questions please contact our customer service department at ###-###-####. Sincerely, Customer Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am requesting prove from Respond Power that I gave permission for them to switch my accountI have asked the operator several times to please send me prove of me giving permission to be switchedTo this date I have not received any prove nor have I received an apology from Respond Power,
Thank you,
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

To whom it may concern; Thank you for reaching out regarding this matterI can confirm that your account has been cancelled and notice has been sent to your local utility regarding the return of serviceIf you have any further questions please contact our customer
service department at ###-###-####Thank you and have a great day Sincerely, Customer Service Representative

To whom it may concern:     Thank you for reaching out regarding this matter. Your account was cancelled before it became active, therefore, you were never charged for any services, you will not be charged for any services. Thank you and if you have any further questions please...

feel free to contact our customer service department.  Sincerely, Customer Service

To whom it may concern;       Thank you for reaching out regarding this matter. I have reviewed your claim and noticed that in the notes on your account that our customer service department reached out to you on 09-**-2016 in order to explain the details of your...

account. Your account has been cancelled and we have placed your name, address, and phone number on our Do not solicit lists for all marketers. We apologize for the inconvenience. If you would like to discuss further the details of your account please give our customer service department a call as this is not the best place to have a conversation involving confidential personal information. Thank you.  Sincerely,  Customer Service