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Janet Lee Realty

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Janet Lee Realty Reviews (1)

• Oct 23, 2026

Dealer lied about previous owners and sold a lemon
In January I financed a 2020 Tacoma for the amount financed, and I gave them money for the down payment but they didn't subtract the down payment from the original price. So when I realized, I went back and talked to them about it. Their resolution was to trade my Tacoma for an X5 that was about $ more. I did the trade. They told me I was the second owner, that the car came from somewhere, they showed me the Carfax that says 2 previous owners so I believed them. The day I went to pick up the car the check engine came on and it had a bad rattle in the front drivetrain. So I went back, they cleared the check engine light instead of fixing the problem but told me they didn't hear or see anything wrong with the drivetrain to drive. So after a month I went back and they finally fixed the rattle but the check engine kept coming on and off, they reset it again and the next day it came back. Last week I went to another dealer to see if he wanted to make a deal taking the X5 as a trade in, so he did a Carfax check and told me he couldn't make a deal because the car had 10 owners. I told him I was the second owner like the people at Auto told me and he showed me. I was confused so I went back to Auto and told the manager to run a Carfax because I wanted to see the maintenance on the vehicle and he did it without hesitation. As soon as I got the papers I told them why does it say 10 previous owners when they told me I was the second, he said it was a glitch, that I was really the second owner, that it was because the car comes from somewhere. And I said that the reason for so many owners is because the car is a LEMON because the check engine lights up because it has something serious that costs a lot of money, that's why they keep passing the car up. They lied to me and stole from me. I want for them to give me all my money back and take this lemon or change it for a reliable car. I need Auto to do things right and stop scamming people.

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