Jang Health Group

[redacted] Thank you for contacting us with your concernsOur records indicate this customer signed up online on As a courtesy, we have refunded the requested amount of $We do apologize for any misunderstandingWe apologize for the late responseRegards, Jang Health GroupAri B [redacted] Owner

Thank you for contacting us with your concernsOur records indicate this customer signed up online on When a customer signs up online the terms and conditions are clearly stated and must be agreed to by the customer or the order will not go throughWe offer a day trial which begins the day of the orderAt the end of the trial if we do not hear back from you we will assume you love the product and charge you the full retail price of for day supply bottle we already sentOur records show this customers trial ended on As a courtesy, we have refunded the requested amount of back to the original method of paymentPlease allow 2-business days for the refund to reflectWe do apologize for any misunderstanding

At this time, I have been contacted directly by Jang Health Group regarding complaint ID [redacted] , however my complaint has NOT been resolved because: Actually My bank has been talking to them and the charges listed in the above complaint were returned to my accountHowever at the time I filed the complaint, I was not aware (until received bank statement) that there were other charges from this company in MarchI contacted my bank again and they are working on getting those charges returned to my accountHave not heard anything positive concerning the 2nd dispute from National Bank as yetI still do not find this company to be trustworthyI guess I checked the wrong box and couldn't undo itShould have checked no direct response, as my bank is one who has contacted themI have not personally heard from the company directly In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, Judi J***

Thank you for contacting us with your concernsOur records indicate this customer signed up online on When a customer signs up online the terms and conditions are clearly stated and must be agreed to by the customer or the order will not go throughWe offer a day trial which begins the day of the orderAt the end of the trial if we do not hear back from you we will assume you love the product and charge you the full retail price of for day supply bottle we already sentOur records show this customers trial ended on As a courtesy, we have refunded the requested amount of $back to the original method of paymentPlease allow 2-business days for the refund to reflectWe do apologize for any misunderstanding

Thank you for contacting us with your concernsOur records indicate this customer signed up online on As a courtesy, we have refunded the requested $back to the original method of paymentPlease allow 2-business days for the refund to reflectWe do apologize for any misunderstandingRegards, Jang Health Group

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, [redacted]

[redacted] Thank you for contacting us with your concernsOur records indicate this customer signed up online on As a courtesy, we have refunded the requested amount of $Please allow 2-business days for the refund to reflectWe do apologize for any misunderstandingWe apologize for the late responseRegards, Jang Health Group

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Jang Health Group regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
THE COMPLAINT HAS BEEN RESOLVED, but their claims are not trueWhen I signed up online, none of the stated conditions were givenMy bank had to contact them in a dispute twiceThey returned the first two disputed charges, but then on my bank statement I saw more charges the previous month that I was not aware ofMy bank filed another dispute and that money was recently returnedI'm glad they returned the money, but what they say was clearly stated was not presentI was clearly not smart to sign up online for samples of a product and won't do that again, but also would not do business with this companyAfter my experience with them, I checked the internet and found several similar complaints from othersYou may close this case, as my money was returned
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

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*** *** ** *** Thank you for contacting us with your concerns
Our records indicate this customer signed up online on 2/*/When a customer signs up online the terms and conditions are clearly stated and must be agreed to by the customer or the order will not go throughWe offer a day trial which begins the day of the orderAt the end of the trial if we do not hear back from you we will assume you love the product and charge you the full retail price of for day supply bottle we already sentOur records show this customers trial ended on 2/**/As a courtesy, we have refunded the requested amount of $Please allow 2-business days for the refund to reflectWe do apologize for any misunderstandingWe apologize for the late responseRegards, Jang Health Group

Thank you for contacting us with your concernsOur records indicate this customer signed up online on 1/**/When a customer signs up online the terms and conditions are clearly stated and must
be agreed to by the customer or the order will not go throughWe offer a day trial which begins the day of the orderAt the end of the trial if we do not hear back from you we will assume you love the product and charge you the full retail price of for day supply bottle we already sentOur records show this customers trial ended on 2/**/As a courtesy, we have refunded the requested amount of $back to the original method of paymentPlease allow 2-business days for the refund to reflectWe do apologize for any misunderstanding

Thank you for contacting us with your concernsOur records indicate this customer signed up online on 4/*/When a customer signs up online the terms and conditions are clearly stated and must be agreed to by the customer or the order will not go throughWe offer a day trial which begins the
day of the orderAt the end of the trial if we do not hear back from you we will assume you love the product and charge you the full retail price of for day supply bottle we already sentOur records show this customers trial ended on 4/**/As a courtesy, we have refunded the requested of back to the original method of paymentPlease allow 2-business days for the refund to reflectWe do apologize for any misunderstanding

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
THE COMPLAINT HAS BEEN RESOLVED, but their claims are not trueWhen I signed up online, none of the stated conditions were givenMy bank had to contact them in a dispute twiceThey returned the first two disputed charges, but then on my bank statement I saw more charges the previous month that I was not aware ofMy bank filed another dispute and that money was recently returnedI'm glad they returned the money, but what they say was clearly stated was not presentI was clearly not smart to sign up online for samples of a product and won't do that again, but also would not do business with this companyAfter my experience with them, I checked the internet and found several similar complaints from othersYou may close this case, as my money was returned
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Thank you for contacting us with your concernsOur records indicate this customer signed up online on 4/*/When a customer signs up online the terms and conditions are clearly stated and must be
agreed to by the customer or the order will not go throughWe offer a day trial which begins the day of the orderAt the end of the trial if we do not hear back from you we will assume you love the product and charge you the full retail price of for day supply bottle we already sentOur records show this customers trial ended on 4/**/As a courtesy, we have refunded the requested $back to the original method of paymentPlease allow 2-business days for the refund to reflectWe do apologize for any misunderstandingRegards, Jang Health Group

[redacted] Thank you for contacting us with your...

concerns. Our records indicate this customer signed up online on 2/**/16. When a customer signs up online the terms and conditions are clearly stated and must be agreed to by the customer or the order will not go through. We offer a 14 day trial which begins the day of the order. At the end of the trial if we do not hear back from you we will assume you love the product and charge you the full retail price of for 30 day supply bottle we already sent. Our records show this customers trial ended on 3/**/16. As a courtesy, we have refunded the requested amount of $276. Please allow 2-3 business days for the refund to reflect. We do apologize for any misunderstanding. We apologize for the late response. Regards, Jang Health Group

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[redacted] Thank you for contacting us with your concerns. Our records indicate this customer signed up online on 3/*/16. When a customer signs up online the terms and conditions are clearly stated and must be agreed to by the customer or the order will not go through. We offer a 14 day trial which begins the day of the order. At the end of the trial if we do not hear back from you we will assume you love the product and charge you the full retail price of for 30 day supply bottle we already sent. Our records show this customers trial ended on 4/**/16. As a courtesy, we have refunded the requested amount of $355.86. We do apologize for any misunderstanding. We apologize for the late response. Regards, Jang Health Group
Ari B[redacted]
Owner

Revdex.com:At this time, I have not been contacted by Jang Health Group regarding complaint ID [redacted].Sincerely,[redacted]

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[redacted] Thank you for contacting us with your concerns. Our records indicate this customer signed up online on 2/**/16. When a customer signs up online the...

terms and conditions are clearly stated and must be agreed to by the customer or the order will not go through. We offer a 14 day trial which begins the day of the order. At the end of the trial if we do not hear back from you we will assume you love the product and charge you the full retail price of for 30 day supply bottle we already sent. Our records show this customers trial ended on 3/**/16. As a courtesy, we have refunded the requested amount of $276. Please allow 2-3 business days for the refund to reflect. We do apologize for any misunderstanding. We apologize for the late response. Regards, Jang Health Group