Our claim number is ***.We have closed this account as disputedWe have notified our client, *** that this account is closed and that we will take no further action on it
We have instructed the credit bureaus to delete our client's reference from *** ***'s filesIn responding to the credit bureau's request for account status, our clerk did not change the status to paidPlease accept our apology for any misunderstanding
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Diamond Home Service is sorry for any inconvience to you from our telemarketersAll information has been removed from our databaseWe take every precaution not to call people on the DNC listThe list that we use, *** directory removes DNC customers every six monthsWe apologize for any
inconvience
Our records indicate that this account was paid directly to our client on 10/**/(days ago)Our system notes indicate that we never spoke with *** ***We will instruct the credit bureaus to mark this account as paid in fullPlease inform *** *** that it may take up to days for the
credit bureaus to update their records
Our claim number for this matter is ***.We have closed this claim as disputedWe will take no further actionW@e have notified our client that we are returning this claim to them
Initial Business Response /* (1000, 5, 2015/08/21) */
The work contracted with *** *** was for vinyl siding for garageReplace rotten wood corners of garage.Install matching vinyl soffit and fasciaWe also installed new gutters and downspouts for garage.She later requested for our company to
cap with aluminum capping two doors and one windowThe price we charged her was perfectly in line with industry standardsThe contract was clearly written outThe customer who is very alert and lucid understood the conditions of contract, including the ability to cancel within three working days of signing contract
Itemized costs:
1) Vinyl siding with insulation sq ft $per sq ft=Total $
2) Soffit and fascia and replace rotten wood linner ft$per ft= Total $
3) Aluminum gutters and downspouts linier ft
$per ft= total $
4) Cap overhead service door-$service door-$(1) window $
GRAND TOTAL-$
If customer has significantly lower prices from a licensed, bonded and insured corporation please have her forward those prices to our company
Our claim number for this claim is *** We will advise our client *** that this matter is disputed and that we have closed this claim and will be taking no further action.This has not been reported to the credit bureaus
As previously stated, we have closed our file on this matterWe are taking no further actionWe represent thousands of companiesOur policy remains to close accounts when consumers or debtor businesses file complaints with the Revdex.comAny further demands to pay this bill will come directly from our client not us
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Our client, generalyellowpages.com, placed OAK FELLOWSHIP for collection on 10/**/Prior to this complaint being filed with the Revdex.com, we have never received a dispute from OAK FELLOWSHIPWe sent five separate written demands for payment by ** ***We never sent a fax.We have closed this account
and have advised our client that this matter is disputedThis matter has not been reported to a credit bureau
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
As part of the service agreement contract that NCSplus refers to states that they will send letters and make live calls to each claimAs an example; this didn't happen on claim # *** and ***Also, on page of the service contract it was states that we needed claim forms per system and not With Roger directly telling me that he does not work for NCSPlus and then answering the direct line phone extension it is misleading and I think anyone looking to use NCSPlus should know how much time will be dedicated to their claims
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Our client, ***, places companies for collection, not individualsI am unable to locate this claimPlease have the consumer provide us with his company name, and our claim number which can be located on our letter that he referenced in his complaint.***.com
is our clientWe are not affiliated with them in any wayWhile *** *** may dispute this claim, his assertion that we are 'fraudulent' and making that accusation to the Revdex.com is by itself a form of harassment against us.Upon receipt of our claim number, we will cease collection activity, inform our client that this matter is disputed, and recommend that *** take *** ***' company to court to enforce their claimWe will also ask our client, as per our policy, to provide proof of their claim including any transcripts of telephone conversations they had with *** ***' company
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Initial Business Response /* (1000, 5, 2015/09/03) */
The windows Ms*** purchased are vinyl thermal windows, double glazed with an upgraded glass system, comes with argon gas, Low E coating and exceeds national and *** of Park Forest energy conservation standards (UF.30)At this point we
are unable to refund money for this jobIf Ms*** is experiencing air leakage through her windows please have her call our office to schedule a service call
Initial Consumer Rebuttal /* (3000, 7, 2015/09/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I reached out to Diamond Home Service several timesI even spoke with the ownerThe owner maintains that I have quality windowsThis is NOT a true statement and he knows itI could have purchase better quality of windows at *** *** or *** and had them installedHad I know these were the windows I was going to receive, I would have done exactly that, shame on me for not doing my due diligence
I spoked with customer service at diamond home, to voice my complaint, and was informed that they get lots of complaint about their windowsWith this being said, I'm sure Diamond home will not change their practiceI will inform everyone I know on all the social Medias about Diamond Home, because I do not want anyone to be take advantage of, as I was
Tell us why here.On 11/*/13, this client made a complaint to the Revdex.com which
was answered in a timely fashion by NCSPLUSOther than the fact that the
client has since placed all of the claims they purchased for collection, the
same terms and conditions of the Agreement applyAs for the current
complaint and client’s Desired
Settlement: “We would like all details to the claims submitted to
NCSPlus to be turned back over to us or cancelled so the individuals are not
harassed by multiple collection agencies, a refund of the $2000, and to be
compensated for our potential lost collections.”Our reasons why the guarantee does not apply:(Please refer to our page of our Service Agreement Print
Order signed by Darren C*** on 5/*/and counter signed by our sales
representative, specifically:)Judgments were previously obtained on claims;Claims were in excess of months past due;Client purchased less than the account minimum to qualify for the
guarantee;Claims were bankrupt.Samples of claims submitted are attached.If the guarantee did apply, which it does not, there is no money back
guarantee, only a promise to work additional claims for free until the 400% ROI
Guarantee is met.The client may withdraw their claims if they pay our full fee as if the
accounts had been paid in full.As for “potential lost collections”, the client claims that their
debtors are being “harassed by multiple collection agencies”That tactic is
unethical and probably illegalWe have no way of knowing how much the client
has collected on these claims, therefore we are enforcing the liquidated
damages clause in our contractThe proper venue for this dispute is in the courts
of the State of New York as agreed upon in the Agreement
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.In regards to the company's request, my company name is *** *** *** ** I only ask that you, as a valid company, do an internet search or a Revdex.com search for ***, or their old company name which was *** *** *** *** ***and realize the type of company that you are doing business with They are so bad that just putting your name on the same document as their name makes one question your authenticity, which was why I made the Revdex.com claim to begin with Our lawyer is responding to your letter ***
Sincerely,
*** ***
We contacted our client who informed us that they requested but never received proof of bankruptcy from the patient or the patient’s attorney We never received bankruptcy notification from the consumer, from the bankruptcy notification service, the court, or the consumer’s attorney.Please
have the consumer provide proof of bankruptcyPlease see the attached fax we received from our client regarding this matter.We have instructed the credit bureaus to make this matter as disputed pending proof of bankruptcy filing.Sincerely yours,Lynn G***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The company NCSPlus states they have an undated letter, a lie, I have not only a copy of the letter which I have no problem providing the Revdex.com but also a *** registered mail receipt with the date of mailing and the confirmation of delivery and the date it was delivered. They state they closed the account yet they sent a letter stating the debt to be valid. To this day I have not received a letter stating that it has been closed.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
*** *** is framing her complaint to appear as though she is the debtor which she knows is not trueOn 8/**/we received a dispute signed by *** *** along with a copy of the only letter we sent to her company *** *** *** - *** *** ***Her name never appeared on our letter nor
is it in our database.Upon receipt of her letter, we stopped all collection activityWe will notify our client, generalyellowpages.com that a complaint has been made to the Revdex.comOur policy is to cease collection activity and return accounts to our clients when consumers file complaints with the Revdex.com.As for *** ***' claim that our business is closed, I called ###-###-#### and our telephone number works just fine, we did receive her letter, and we stopped collectionWe never sent a letter to *** *** and she was never the object of our collection attempts.This is not a consumer debt and therefore not subject to FDCPA or Seniors versus Crime Project despite *** *** wishful thinking
Our claim number is ***.We have closed this account as disputedWe have notified our client, *** that this account is closed and that we will take no further action on it
We have instructed the credit bureaus to delete our client's reference from *** ***'s filesIn responding to the credit bureau's request for account status, our clerk did not change the status to paidPlease accept our apology for any misunderstanding
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Diamond Home Service is sorry for any inconvience to you from our telemarketersAll information has been removed from our databaseWe take every precaution not to call people on the DNC listThe list that we use, *** directory removes DNC customers every six monthsWe apologize for any
inconvience
Our records indicate that this account was paid directly to our client on 10/**/(days ago)Our system notes indicate that we never spoke with *** ***We will instruct the credit bureaus to mark this account as paid in fullPlease inform *** *** that it may take up to days for the
credit bureaus to update their records
Our claim number for this matter is ***.We have closed this claim as disputedWe will take no further actionW@e have notified our client that we are returning this claim to them
Initial Business Response /* (1000, 5, 2015/08/21) */
The work contracted with *** *** was for vinyl siding for garageReplace rotten wood corners of garage.Install matching vinyl soffit and fasciaWe also installed new gutters and downspouts for garage.She later requested for our company to
cap with aluminum capping two doors and one windowThe price we charged her was perfectly in line with industry standardsThe contract was clearly written outThe customer who is very alert and lucid understood the conditions of contract, including the ability to cancel within three working days of signing contract
Itemized costs:
1) Vinyl siding with insulation sq ft $per sq ft=Total $
2) Soffit and fascia and replace rotten wood linner ft$per ft= Total $
3) Aluminum gutters and downspouts linier ft
$per ft= total $
4) Cap overhead service door-$service door-$(1) window $
GRAND TOTAL-$
If customer has significantly lower prices from a licensed, bonded and insured corporation please have her forward those prices to our company
Our claim number for this claim is *** We will advise our client *** that this matter is disputed and that we have closed this claim and will be taking no further action.This has not been reported to the credit bureaus
As previously stated, we have closed our file on this matterWe are taking no further actionWe represent thousands of companiesOur policy remains to close accounts when consumers or debtor businesses file complaints with the Revdex.comAny further demands to pay this bill will come directly from our client not us
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Our client, generalyellowpages.com, placed OAK FELLOWSHIP for collection on 10/**/Prior to this complaint being filed with the Revdex.com, we have never received a dispute from OAK FELLOWSHIPWe sent five separate written demands for payment by ** ***We never sent a fax.We have closed this account
and have advised our client that this matter is disputedThis matter has not been reported to a credit bureau
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
As part of the service agreement contract that NCSplus refers to states that they will send letters and make live calls to each claimAs an example; this didn't happen on claim # *** and ***Also, on page of the service contract it was states that we needed claim forms per system and not With Roger directly telling me that he does not work for NCSPlus and then answering the direct line phone extension it is misleading and I think anyone looking to use NCSPlus should know how much time will be dedicated to their claims
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Our client, ***, places companies for collection, not individualsI am unable to locate this claimPlease have the consumer provide us with his company name, and our claim number which can be located on our letter that he referenced in his complaint.***.com
is our clientWe are not affiliated with them in any wayWhile *** *** may dispute this claim, his assertion that we are 'fraudulent' and making that accusation to the Revdex.com is by itself a form of harassment against us.Upon receipt of our claim number, we will cease collection activity, inform our client that this matter is disputed, and recommend that *** take *** ***' company to court to enforce their claimWe will also ask our client, as per our policy, to provide proof of their claim including any transcripts of telephone conversations they had with *** ***' company
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Initial Business Response /* (1000, 5, 2015/09/03) */
The windows Ms*** purchased are vinyl thermal windows, double glazed with an upgraded glass system, comes with argon gas, Low E coating and exceeds national and *** of Park Forest energy conservation standards (UF.30)At this point we
are unable to refund money for this jobIf Ms*** is experiencing air leakage through her windows please have her call our office to schedule a service call
Initial Consumer Rebuttal /* (3000, 7, 2015/09/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I reached out to Diamond Home Service several timesI even spoke with the ownerThe owner maintains that I have quality windowsThis is NOT a true statement and he knows itI could have purchase better quality of windows at *** *** or *** and had them installedHad I know these were the windows I was going to receive, I would have done exactly that, shame on me for not doing my due diligence
I spoked with customer service at diamond home, to voice my complaint, and was informed that they get lots of complaint about their windowsWith this being said, I'm sure Diamond home will not change their practiceI will inform everyone I know on all the social Medias about Diamond Home, because I do not want anyone to be take advantage of, as I was
Tell us why here.On 11/*/13, this client made a complaint to the Revdex.com which
was answered in a timely fashion by NCSPLUSOther than the fact that the
client has since placed all of the claims they purchased for collection, the
same terms and conditions of the Agreement applyAs for the current
complaint and client’s Desired
Settlement: “We would like all details to the claims submitted to
NCSPlus to be turned back over to us or cancelled so the individuals are not
harassed by multiple collection agencies, a refund of the $2000, and to be
compensated for our potential lost collections.”Our reasons why the guarantee does not apply:(Please refer to our page of our Service Agreement Print
Order signed by Darren C*** on 5/*/and counter signed by our sales
representative, specifically:)Judgments were previously obtained on claims;Claims were in excess of months past due;Client purchased less than the account minimum to qualify for the
guarantee;Claims were bankrupt.Samples of claims submitted are attached.If the guarantee did apply, which it does not, there is no money back
guarantee, only a promise to work additional claims for free until the 400% ROI
Guarantee is met.The client may withdraw their claims if they pay our full fee as if the
accounts had been paid in full.As for “potential lost collections”, the client claims that their
debtors are being “harassed by multiple collection agencies”That tactic is
unethical and probably illegalWe have no way of knowing how much the client
has collected on these claims, therefore we are enforcing the liquidated
damages clause in our contractThe proper venue for this dispute is in the courts
of the State of New York as agreed upon in the Agreement
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.In regards to the company's request, my company name is *** *** *** ** I only ask that you, as a valid company, do an internet search or a Revdex.com search for ***, or their old company name which was *** *** *** *** ***and realize the type of company that you are doing business with They are so bad that just putting your name on the same document as their name makes one question your authenticity, which was why I made the Revdex.com claim to begin with Our lawyer is responding to your letter ***
Sincerely,
*** ***
We contacted our client who informed us that they requested but never received proof of bankruptcy from the patient or the patient’s attorney We never received bankruptcy notification from the consumer, from the bankruptcy notification service, the court, or the consumer’s attorney.Please
have the consumer provide proof of bankruptcyPlease see the attached fax we received from our client regarding this matter.We have instructed the credit bureaus to make this matter as disputed pending proof of bankruptcy filing.Sincerely yours,Lynn G***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The company NCSPlus states they have an undated letter, a lie, I have not only a copy of the letter which I have no problem providing the Revdex.com but also a *** registered mail receipt with the date of mailing and the confirmation of delivery and the date it was delivered. They state they closed the account yet they sent a letter stating the debt to be valid. To this day I have not received a letter stating that it has been closed.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
*** *** is framing her complaint to appear as though she is the debtor which she knows is not trueOn 8/**/we received a dispute signed by *** *** along with a copy of the only letter we sent to her company *** *** *** - *** *** ***Her name never appeared on our letter nor
is it in our database.Upon receipt of her letter, we stopped all collection activityWe will notify our client, generalyellowpages.com that a complaint has been made to the Revdex.comOur policy is to cease collection activity and return accounts to our clients when consumers file complaints with the Revdex.com.As for *** ***' claim that our business is closed, I called ###-###-#### and our telephone number works just fine, we did receive her letter, and we stopped collectionWe never sent a letter to *** *** and she was never the object of our collection attempts.This is not a consumer debt and therefore not subject to FDCPA or Seniors versus Crime Project despite *** *** wishful thinking