J.D. Kinder's, Inc.

We received an undated letter from the consumer wherein she disputed the account. We ceased collection efforts at that time. When we received supporting documentation from our client we forwarded it to the consumer. To date the only communication between us and the consumer is our initial written...

demand for payment, her letter of dispute, and our reply to her along with our client's documentation.We have closed this account and returned it to NYU as disputed. This has not been reported to the credit bureaus.

We contacted our client who informed us that they requested but never received proof of bankruptcy from the patient or the patient’s attorney.  We never received bankruptcy notification from the consumer, from the bankruptcy notification service, the court, or the consumer’s attorney.Please...

have the consumer provide proof of bankruptcy. Please see the attached fax we received from our client regarding this matter.We have instructed the credit bureaus to make this matter as disputed pending proof of bankruptcy filing.Sincerely yours,Lynn G[redacted]

This consumer also filed a complaint with the CFPB. The consumer is not telling the truth. Our system notes indicate that he was sent an initial demand for payment on 5/**/14 with full disclosure of his rights, and that he called our office to discuss this matter on 8/*/14 and another of our...

representatives spoke with him again on 3-**-15. This consumer never sent us any dispute regarding this claim nor did he dispute the claim when he spoke with our representatives.We have referred this matter to an attorney. We have instructed the credit bureaus to delete our reference from the consumer's records. Our client has been advised of this matter.

Our claim number for this claim is [redacted] We will advise our client [redacted] that this matter is disputed and that we have closed this claim and will be taking no further action.This has not been reported to the credit bureaus.

our claim number is [redacted].We have now closed this account as disputed and have notified [redacted] that we will take no further action against Brad's Automotive Rep.We have not reported this matter to any credit bureau.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

its funny that they informed the police that they were reimbursing the money then changed their mind this group is s farce and went into my account without my permission they knowingly did wrong 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Our client, [redacted], placed this company for collection on 3/*/16. We have closed this account as disputed. We will advise our client that are referring this matter back to them.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.In regards to the company's request, my company name is [redacted].  I only ask that you, as a valid company, do an internet search or a Revdex.com search for [redacted], or their old company name which was [redacted]. and realize the type of company that you are doing business with.  They are so bad that just putting your name on the same document as their name makes one question your authenticity, which was why I made the Revdex.com claim to begin with.  Our lawyer is responding to your letter.  [redacted]
Sincerely,
[redacted]

We have instructed the credit bureaus to delete our client's reference from [redacted]'s files. In responding to the credit bureau's request for account status,  our clerk did not change the status to paid. Please accept our apology for any misunderstanding.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Our records indicate that this account was paid directly to our client on 10/**/15 (11 days ago). Our system notes indicate that we never spoke with [redacted]. We will instruct the credit bureaus to mark this account as paid in full. Please inform [redacted] that it may take up to 60 days for the...

credit bureaus to update their records.

Our client, [redacted], places companies for collection, not individuals. I am unable to locate this claim. Please have the consumer provide us with his company name, and our claim number which can be located on our letter that he referenced in his complaint.[redacted].com ...

is our client. We are not affiliated with them in any way. While [redacted] may dispute this claim, his assertion that we are 'fraudulent' and making that accusation to the Revdex.com is by itself a form of harassment against us.Upon receipt of our claim number, we will cease collection activity, inform our client that this matter is disputed, and recommend that [redacted] take [redacted]' company to court to enforce their claim. We will also ask our client, as per our policy, to provide proof of their claim including any transcripts of telephone conversations they had with [redacted]' company.

Tell us why here... Our salesman (James F[redacted]), a close friend of [redacted], along with our local manager, struck a deal with [redacted]’s business to collect accounts. The deal was for $8000 with a deposit of $1000. The rest of the money was to be paid in equal monthly payments. We drafted...

a check on [redacted]’s business account as per the terms of the deal and paid the sales commission to Mr. F[redacted]. We also sent an invoice (by fax) to [redacted] to confirm the payments. Meanwhile [redacted] placed accounts with us online and we have been working to collect these accounts. With each successive payment, we paid the commission. No one from [redacted] complained until the final payment. As per the Agreement, the contract specifies ( reverse side page 2 of 2) “Client authorizes NCS to process any Client credit card and or ACH information on file in payment of any fees that may become due and payable as a result of Primary Phase Services and /or Phase Two American Credit Management (ACM) Services rendered herein.”Today at approximately 5pm, our President, Christopher R[redacted], called [redacted] to explain our position. [redacted] told us his bank reversed the charges to his account. We are still working the accounts he placed for collection and incurring expenses associated with that work including postage, ink, paper, telephone charges, and salaries. Also, we are now out the commissions we paid. We would like that money returned but will have to seek restitution from his friend James F[redacted]. We believe that [redacted] was dissatisfied because we haven’t collected any money for him yet and has decided to renege on our deal.

Initial Business Response /* (1000, 5, 2015/05/15) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@aol.com
The manufacturer that we do business with, Remodelers Supply carries a woodgrain window as stated in contract that exceeds all city and...

national energy star standards. Mr. [redacted] was not happy with the window that was offered at Remodelers Supply Co. He requested us to purchase the windows from Alside Supply Co. The cost from Alside Co. for the same quality (based on energy specifications) cost double the amount.
Nowhere on the contract do we specify that we would get the windows from Alside manufacturer. If he wants Alside windows there will be an additional charge. If he is not happy with the additional amount he is more than welcome to cancel the contract with all deposits returned.
Initial Consumer Rebuttal /* (3000, 7, 2015/05/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The sales man brought in an republic window brochure. (Out of business )stated these are samples . Quality equal to [redacted]
. The salesman called and suggested alside as equal quality .
He stated he was giving a better quality window then remodelers supply he picked them . I want equal quality Builders supply does not have an equal window per my visit to them and [redacted] owner .
Final Business Response /* (4000, 13, 2015/06/08) */
There is nothing else we can do for this customer.
We are only willing to do what is on the contract for the same price. If he is not happy with our manufacturer then he can choose another company to do the work. All deposits have already been refunded to customer.
Final Consumer Response /* (4200, 15, 2015/06/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This company made an agreement and later realized they gave too good a deal they have done nothing to satisfy the customer. Please post all information for future clients to review . I have been damaged and would like to initialize arbitration .

The letter referenced in this complaint is for a separate account placed for collection by NYU. The claim number on the original account is [redacted]. The claim number number on this account is [redacted]. The original complaint regarding [redacted] was responded to on 12/**/15, the same date that we sent the letter for claim # [redacted]. We closed both claims on 12/**/15.We have notified NYU that the consumer has disputed both claims. We have also notified them not to place her accounts with us for collection in the future. We have recommended to them that they should take her to court to protect their interests.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
First off NCSPLus still offers no explanation of why they have stated many times my letter was undated yet the proof they themselves submitted shows that there is indeed a date.  Second just because the creditor adds interest to an alleged debt and assigns a new account number to it, does not make it a new alleged debt or a different account, so yes they were trying to collect the same alleged with the new letter. I urge the Revdex.com to post this complaint on their website so others are not intimidated by these practices.  Since NCRPlus also wanted to add a slight threat by saying they recommended the creditor take this to court, I will not withdraw my complaint to the FTC and will follow through with it no matter how long it takes.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/08/21) */
The work contracted with [redacted] was for vinyl siding for garage. Replace rotten wood corners of garage.Install matching vinyl soffit and fascia. We also installed new gutters and downspouts for garage.She later requested for our company to...

cap with aluminum capping two doors and one window. The price we charged her was perfectly in line with industry standards. The contract was clearly written out. The customer who is very alert and lucid understood the conditions of contract, including the ability to cancel within three working days of signing contract.
Itemized costs:
1) Vinyl siding with insulation 700 sq ft $3.00 per sq ft=Total $2100.00
2) Soffit and fascia and replace rotten wood 80 linner ft. $20.00 per ft= Total $1600.00
3) Aluminum gutters and downspouts 100 linier ft
$8.00 per ft= total $800.00
4) Cap overhead service door-$150.00 service door-$100.00 (1) window $50.00
GRAND TOTAL-$4800.00
If customer has significantly lower prices from a licensed, bonded and insured corporation please have her forward those prices to our company.