J.D. Kinder's, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

As part of the service agreement contract that NCSplus refers to states that they will send 5 letters and make 3 live calls to each claim. As an example; this didn't happen on claim # [redacted] and [redacted]. Also, on page 1 of the service contract it was states that we needed 50 claim forms per system and not 100. With Roger directly telling me that he does not work for NCSPlus and then answering the direct line phone extension it is misleading and I think anyone looking to use NCSPlus should know how much time will be dedicated to their claims.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Re: Our claim # [redacted].We have closed this account as disputed and have returned it to our client. We will take no further collection action against Riverbluff Church.

We have notified Equifax to delete our reference from [redacted]s file. [redacted] should also dispute the item on his report directly with Equifax. Their webite is: [redacted]When Equifax contacts us to veritfy the dispute, we will instruct them to delete it from their...

records if they have not already done so.

[redacted] is framing her complaint to appear as though she is the debtor which she knows is not true. On 8/**/16 we received a dispute signed by [redacted] along with a copy of the only letter we sent to her company [redacted] - [redacted]. Her name never appeared on our letter nor...

is it in our database.Upon receipt of her letter, we stopped all collection activity. We will notify our client, generalyellowpages.com that a complaint has been made to the Revdex.com. Our policy is to cease collection activity and return accounts to our clients when consumers file complaints with the Revdex.com.As for [redacted]' claim that our business is closed, I called ###-###-#### and our telephone number works just fine, we did receive her letter, and we stopped collection. We never sent a letter to [redacted] and she was never the object of our collection attempts.This is not a consumer debt and therefore not subject to FDCPA or Seniors versus Crime Project despite [redacted] wishful thinking.

Our claim number for this claim is [redacted].We have marked this claim as disputed and are notifying our client, generalyellowpages.com, that we have closed this claim

The information in our files indicates that the name of the debtor is:[redacted]                
[redacted]      
[redacted]     
[redacted]...

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[redacted]             
[redacted]            
[redacted]           [redacted]It is our policy to cease collection and close and return to our clients accounts that have made complaints to the Revdex.com.Therefore, our account is closed.

We have sent an email message to [redacted] attorney and have asked him to confirm that he represents her and for proof of the bankruptcy filing. Once we receive proof that our client is listed as a creditor, we will delete our reference from [redacted] credit reports.To date, neither we nor our client has been provided with any proof, nor have we received any communication from an attorney representing [redacted].

Prior to filing this complaint, neither [redacted] contacted our company regarding this matter. It is our policy to cease collection and close and return to our clients accounts that have made complaints to the Revdex.com.Therefore, our account is now closed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: 
 It was paid and the creditor said it would be removed from my file. I again spoke with them about this today. They said they would as a courtesy remove this from my file. I had never even received a   final bill from the creditor. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/09/03) */
The windows Ms. [redacted] purchased are vinyl thermal windows, double glazed with an upgraded glass system, comes with argon gas, Low E coating and exceeds national and [redacted] of Park Forest energy conservation standards (UF.30). At this point we...

are unable to refund money for this job. If Ms. [redacted] is experiencing air leakage through her windows please have her call our office to schedule a service call.
Initial Consumer Rebuttal /* (3000, 7, 2015/09/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I reached out to Diamond Home Service several times. I even spoke with the owner. The owner maintains that I have quality windows. This is NOT a true statement and he knows it. I could have purchase better quality of windows at [redacted] or [redacted] and had them installed. Had I know these were the windows I was going to receive, I would have done exactly that, shame on me for not doing my due diligence.
I spoked with customer service at diamond home, to voice my complaint, and was informed that they get lots of complaint about their windows. With this being said, I'm sure Diamond home will not change their practice. I will inform everyone I know on all the social Medias about Diamond Home, because I do not want anyone to be take advantage of, as I was.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

This gentleman is a complete and utter liar. We were told by his sales representative (IE Lindsay) that once  they began operations on our debts we would see the money come in and we would pay them at that time. As of yet nothing has happened. They are complete frauds. They never had any permission from me or my company to enter my business account and made up their own document to remove funds from it. A total illegal act and the police have been notified as has the banks attorneys. Mr F[redacted] as their representative was brought in and was questioned by the [redacted] The police officer spoke to the Owner of the company several times and he had his attorney speak to [redacted]  and has yet to receive a call back as of Friday. The bank has returned most of the money to me as this was done as a fraudulent act by them. I have the contract here if you would like to see it. On the question of whether or not to let them enter my account no information was given and neither was my signature as required. If this is the quality of your members I definitely will steer clear of any Revdex.com members.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Our client, Polk County, instructed us to mark this account as paid in full and to notify the credit bureaus that it is paid in full. A letter from Polk County is attached.