Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
*** ***, Service Directory, has review the information provided by the customer regarding their Busam Nissan visitHe is sending them a refund check for $
Sincerely,
*** ***
Jeff Wyler Automotive Family
I have no idea how, on the good Lord's green earth this business is rated A+ I requested a "E PRICE" from the web site The response was a good deal and good for hours I dropped everything and ran up to the business and test drove the vehicle Once I knew it was perfect for us I sat down with the salesperson and was told the E PRICE was wrong According to the sales manager the E price should have been the LISTED PRICE ON THE WEB, and the employee who sent me the eprice "did the math wrong" I found myself sitting in a business that got me in there by lying to me in the first place I was told that the at the bottom of the page is a disclaimer and they had no intentions of honoring the price I was quoted On top of this they insult me by offering $dollars less than three previous dealerships for my trade in I had visited the three other dealerships all within months of this incident and there had been no changes to the vehicle in the scratch and dent department, or anything to justify there offer I sat there and allowed the sales manager to insult me further by asking me "did you do the math" Well I wasn't crunching too many numbers once I received a good price quote and hours to act on itThe Revdex.com should do some looking in on this rating Since my incident I have been looking at posts and saw there a large amount of people have been lied to or have been seriously disappointed with the service at Jeff Wyler Kia Cadillac located at Dixie Highway in Fairfield Ohio
Regarding the complaint filed by *** ***
After speaking with *** ***, General Manager, Jeff Wyler Fairfield, they have tried to contact *** *** several timesThe loan company sent the lien release to *** ***As soon as she brings us or mails us the lien release, we can release her
check to her
Sincerely* *** *** Jeff Wyler Automotive Family
The first alignment was completed at Jeff Wyler Cincinnati on 9/27/due to the Fairfield location having a two week wait
Yes Jeff Wyler Fairfield completed another alignment 10/05/However, the issue was still not fixedThe vehicle was returned
Yes on 10/18/and the vehicle was not returnedThe dealer had my vehicle until 11/7/So there was more than an over night test drive that happened if my vehicle was out of my possession that longI was only contacted 10/31/when I came in to remove my belongings from my car before heading out of townThat week of 10/was when *** called to ask my permission for "the technician to take my vehicle over night to pinpoint the steering issue that they could feel." If an overnight test drive was all that was done during a three week time frame I have concerns as to how effective my cars issue was handledWhen I came to sale the vehicle due to not hearing anything back from the dealer in regards to my vehicle being completed I find out that my car is doneAfter calling multiple times for a follow up, and nobody could give me any answers as to the location or whereabouts of my vehicleI did not hear anything back until the day I came in to make an attempt to sell my vehicle back to the dealer on 11/Then, I was told that the vehicle was ready
Before leaving I told them I could still feel the steering issueI spoke with the lead technician that had been working on the vehicleExplained the multiple alignments to himHe was not even aware of the previous informationThen the lead tech proceeds to say something might be bent or my tire pressure might be offHowever, my vehicle has been with you all for almost a month and you are telling me tire pressure was not checked if I am having alignment and steering issues? He mentioned that they checked to make sure the steering was in one piece and made sure there weren't any bendsAfter speaking with the service tech I still proceeded to sales in hopes to sale this headache of a vehicle backMy sales person recommended that I file a claimSo I listened, and asked if they would store the vehicleI did not want it, but since most car places do not store vehicles I had to take itHowever, I decided to take matters into my own hands, because it appears Jeff Wyler service could not pinpoint the issue eitherAfter speaking with the Nissan consumer affairs person I decided to take the vehicle to Jeff Wyler Collusion in Forest ParkThey had my vehicle for less than a week, and were able to pinpoint alignment issues within my vehicleWhere Jeff Wyler Nissan Fairfield service had my vehicle for almost a month and could not tell that my wheel needed to me adjustedAlso my steer head was out, and my caster needed adjustmentHowever, these alignment issues Jeff Wyler Nissan Fairfield did not see a few weeks beforeI have voicemail's stating that they indeed found a steering and alignment issueIs the vehicle steering back to 100% no, but this location is working to rectify the issueOnce I return back to Ohio I will make sure that I call for a follow up to the issue if I am not able to get out of the vehicle before thenI would hate for something to go wrong in this vehicle while I am driving up and down the roadSimply due to the fact that I have been expressing the issues regarding the alignment and steering for sometime nowAs stated before I am still not happy with the vehicle reliabilitySo I am still standing with my desire to receive a refund on this vehicleI am not satisfied with the service or reliability of the vehicle if I will be driving back and forth to Cambridge, MA this winterMost importantly, I am definitely not pleased with the service of Jeff Wyler at all
and they would not allow for me tostated alignment was out again technician test drove over night and was unable to duplicate customer concern
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
Our sales manager, Jeff Wyler Fairfield, is working with Ms*** to trade her out of her vehicle. I will post an update as soon as I am notified by him
Sincerely,
*** ***
Jeff Wyler Automotive Family
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I have contact *** and left a voice mail on 12/2/@ 7:21amThe number that was given to me was a general number and not his direct numberIt did not state which department he was in or a last name for ***So I left a message with *** in the *** dealershipIf I do not hear from them by Friday I will file another complaint against them
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
I have left several voice mails for *** and *** and they are the ones who will not return phone callsWe were originally told we would get the check in two weeks, *** told us thatI decided that since I could not get my money, I wanted the car back, and *** *** told me it had been soldIf they are waiting for the lien release to pay me, how can they sell it without one? We have been lied to, mislead*** called me and said if I come in and sign a paper, he'd give me my money, then minutes later called back and said noThis is very unprofessional, no one seems to know what they are doingI have gone weeks without a car, or the money there owe meThen *** said this was all not husbands faultAll I want is my money or my car back
Revdex.com:
The business has not met my termsThey have had my vehicle for almost two weeks and I am still awaiting a check they
promised two weeks agoIt has been nearly impossible to get ahold of the dealership and no body seems to agree on the answers they are giving meThe dealership needs to communicate better and learn good customer service.
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint
Regards,
*** ***
Regarding the complaint filed by Ms***
*** ***, Body Shop Mgr, has been in contact with Ms*** He has agreed to re-clean the vehicleThe wheel covers were not damaged from the accidentThe body shop has agreed to sell MsRoss replacement covers for our cost and when *** calls
her again this morning to try to set up a time to clean her car, he will have a price for the wheel covers
Sincerely, *** *** Jeff Wyler Automotive Family
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,
*** ***
Regarding Ms***
*** ***, Service Director Jeff Wyler Fairfield, has tried to contact Ms*** several times
We would like to come pick up her car, bring in for the services that were not completed and return her car with a full tank of gas
Please ask her to contact *** **
***
Thank you,
***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
In response to the claim Mr*** has filed with the Revdex.com (“Revdex.com”) against Jeff Wyler Fairfield, Inc
(“Dealership”) regarding the matter involving the ***™ gift cardIn order to avoid further time and expense, the Dealership is mailing a check to Mr*** in the amount of Seven Hundred Dollars ($700.00)Please note that this payment is being made as a goodwill gesture only, and is not an admission of any fault or liability on the part of the Dealership
Thank you
*** ***
General Manager
Jeff Wyler Fairfield, Inc
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Just so I understand your response correctly, you are saying it is standard practice at Nissan service to glue broken parts instead of replacing them?
The connector connects to the part that was replacedThe “connector” has to be taken off the existing part and then attached to the new partMy vehicle stalled in our garage a few days after the first repair. Your service center provided a tow-truck to pick up or vehicleAfter several days of “observation,” one of the service desk personnel told us about the broken connector that was glued together. He then said if it were to come untacked we would then need to look at replacing its wire harness because you can’t replace the connector without replacing the entire harness. He then proceeded to quote us a price of dollars. Again, this piece was not broken, loose, or unattached prior to bringing my vehicle to Jeff WylerFurthermore, my wife spoke with the service general manager, Mr*** and he agreed that we should not be responsible for replacing the broken connectorHe said that he would locate a replacement part “used” part at a salvage center. My wife said he was very friendly over the phone and really sounded as if he wanted to help us. He informed for her to bring the vehicle back to the service center a couple days later and to call before we dropped off the car. We did not start receiving push back until we tried to contact the manager again to get specifics on what was actually going to be done before we just dropped off our vehicleHe told her “we’ll take care of it”. I didn’t know what that mean so I wanted clarificationBut then all of a sudden he could never be reached or he was out of the officeThat sensor going out or having a faulty connection means the car can stall at any timeThis is a safety issueIf you have any questions please let me know
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
ust so I understand your response correctly, you are saying it is standard practice at Nissan service to glue broken parts instead of replacing them?
The connector connects to the part that was replacedThe “connector” has to be taken off the existing part and then attached to the new partMy vehicle stalled in our garage a few days after the first repair. Your service center provided a tow-truck to pick up or vehicleAfter several days of “observation,” one of the service desk personnel told us about the broken connector that was glued together. He then said if it were to come untacked we would then need to look at replacing its wire harness because you can’t replace the connector without replacing the entire harness. He then proceeded to quote us a price of dollars. Again, this piece was not broken, loose, or unattached prior to bringing my vehicle to Jeff WylerFurthermore, my wife spoke with the service general manager, Mr*** and he agreed that we should not be responsible for replacing the broken connectorHe said that he would locate a replacement part “used” part at a salvage center. My wife said he was very friendly over the phone and really sounded as if he wanted to help us. He informed for her to bring the vehicle back to the service center a couple days later and to call before we dropped off the car. We did not start receiving push back until we tried to contact the manager again to get specifics on what was actually going to be done before we just dropped off our vehicleHe told her “we’ll take care of it”. I didn’t know what that mean so I wanted clarificationBut then all of a sudden he could never be reached or he was out of the officeThat sensor going out or having a faulty connection means the car can stall at any timeThis is a safety issueIf you have any questions please let me know
Regards,
*** ***
I was given an offer by a salesman at Jeff Wyler FairfieldI was told the car I was purchasing would be at the dealership on the day I was scheduled to pick it upWhen I arrived at the dealership, the car was not there and was told by a different salesman than who gave me the offer on the car that the car was coming from another dealership and would be there soonI was given a car to drive until mine arrivedFour hours later, I was informed by the salesman who made me the offer via email that the car was still not there and was coming from IndianapolisI then spoke with the sales manager, who informed me after waiting four hours for the car I was purchasing that he was not honoring the offer on the car I was given by his salesmanThe next day, a salesman called to attempt to get me to come in and purchase the carHe informed me "I needed to take responsibility for what happened because I went with the wrong salesman." Poor dealership, customer service, communication
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
*** ***, Service Directory, has review the information provided by the customer regarding their Busam Nissan visitHe is sending them a refund check for $
Sincerely,
*** ***
Jeff Wyler Automotive Family
Business contacted the consumer directly
I have no idea how, on the good Lord's green earth this business is rated A+ I requested a "E PRICE" from the web site The response was a good deal and good for hours I dropped everything and ran up to the business and test drove the vehicle Once I knew it was perfect for us I sat down with the salesperson and was told the E PRICE was wrong According to the sales manager the E price should have been the LISTED PRICE ON THE WEB, and the employee who sent me the eprice "did the math wrong" I found myself sitting in a business that got me in there by lying to me in the first place I was told that the at the bottom of the page is a disclaimer and they had no intentions of honoring the price I was quoted On top of this they insult me by offering $dollars less than three previous dealerships for my trade in I had visited the three other dealerships all within months of this incident and there had been no changes to the vehicle in the scratch and dent department, or anything to justify there offer I sat there and allowed the sales manager to insult me further by asking me "did you do the math" Well I wasn't crunching too many numbers once I received a good price quote and hours to act on itThe Revdex.com should do some looking in on this rating Since my incident I have been looking at posts and saw there a large amount of people have been lied to or have been seriously disappointed with the service at Jeff Wyler Kia Cadillac located at Dixie Highway in Fairfield Ohio
Regarding the complaint filed by *** ***
After speaking with *** ***, General Manager, Jeff Wyler Fairfield, they have tried to contact *** *** several timesThe loan company sent the lien release to *** ***As soon as she brings us or mails us the lien release, we can release her
check to her
Sincerely* *** *** Jeff Wyler Automotive Family
The first alignment was completed at Jeff Wyler Cincinnati on 9/27/due to the Fairfield location having a two week wait
Yes Jeff Wyler Fairfield completed another alignment 10/05/However, the issue was still not fixedThe vehicle was returned
Yes on 10/18/and the vehicle was not returnedThe dealer had my vehicle until 11/7/So there was more than an over night test drive that happened if my vehicle was out of my possession that longI was only contacted 10/31/when I came in to remove my belongings from my car before heading out of townThat week of 10/was when *** called to ask my permission for "the technician to take my vehicle over night to pinpoint the steering issue that they could feel." If an overnight test drive was all that was done during a three week time frame I have concerns as to how effective my cars issue was handledWhen I came to sale the vehicle due to not hearing anything back from the dealer in regards to my vehicle being completed I find out that my car is doneAfter calling multiple times for a follow up, and nobody could give me any answers as to the location or whereabouts of my vehicleI did not hear anything back until the day I came in to make an attempt to sell my vehicle back to the dealer on 11/Then, I was told that the vehicle was ready
Before leaving I told them I could still feel the steering issueI spoke with the lead technician that had been working on the vehicleExplained the multiple alignments to himHe was not even aware of the previous informationThen the lead tech proceeds to say something might be bent or my tire pressure might be offHowever, my vehicle has been with you all for almost a month and you are telling me tire pressure was not checked if I am having alignment and steering issues? He mentioned that they checked to make sure the steering was in one piece and made sure there weren't any bendsAfter speaking with the service tech I still proceeded to sales in hopes to sale this headache of a vehicle backMy sales person recommended that I file a claimSo I listened, and asked if they would store the vehicleI did not want it, but since most car places do not store vehicles I had to take itHowever, I decided to take matters into my own hands, because it appears Jeff Wyler service could not pinpoint the issue eitherAfter speaking with the Nissan consumer affairs person I decided to take the vehicle to Jeff Wyler Collusion in Forest ParkThey had my vehicle for less than a week, and were able to pinpoint alignment issues within my vehicleWhere Jeff Wyler Nissan Fairfield service had my vehicle for almost a month and could not tell that my wheel needed to me adjustedAlso my steer head was out, and my caster needed adjustmentHowever, these alignment issues Jeff Wyler Nissan Fairfield did not see a few weeks beforeI have voicemail's stating that they indeed found a steering and alignment issueIs the vehicle steering back to 100% no, but this location is working to rectify the issueOnce I return back to Ohio I will make sure that I call for a follow up to the issue if I am not able to get out of the vehicle before thenI would hate for something to go wrong in this vehicle while I am driving up and down the roadSimply due to the fact that I have been expressing the issues regarding the alignment and steering for sometime nowAs stated before I am still not happy with the vehicle reliabilitySo I am still standing with my desire to receive a refund on this vehicleI am not satisfied with the service or reliability of the vehicle if I will be driving back and forth to Cambridge, MA this winterMost importantly, I am definitely not pleased with the service of Jeff Wyler at all
and they would not allow for me tostated alignment was out again technician test drove over night and was unable to duplicate customer concern
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
Our sales manager, Jeff Wyler Fairfield, is working with Ms*** to trade her out of her vehicle. I will post an update as soon as I am notified by him
Sincerely,
*** ***
Jeff Wyler Automotive Family
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I have contact *** and left a voice mail on 12/2/@ 7:21amThe number that was given to me was a general number and not his direct numberIt did not state which department he was in or a last name for ***So I left a message with *** in the *** dealershipIf I do not hear from them by Friday I will file another complaint against them
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
I have left several voice mails for *** and *** and they are the ones who will not return phone callsWe were originally told we would get the check in two weeks, *** told us thatI decided that since I could not get my money, I wanted the car back, and *** *** told me it had been soldIf they are waiting for the lien release to pay me, how can they sell it without one? We have been lied to, mislead*** called me and said if I come in and sign a paper, he'd give me my money, then minutes later called back and said noThis is very unprofessional, no one seems to know what they are doingI have gone weeks without a car, or the money there owe meThen *** said this was all not husbands faultAll I want is my money or my car back
Revdex.com:
The business has not met my termsThey have had my vehicle for almost two weeks and I am still awaiting a check they
promised two weeks agoIt has been nearly impossible to get ahold of the dealership and no body seems to agree on the answers they are giving meThe dealership needs to communicate better and learn good customer service.
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint
Regards,
*** ***
Regarding the complaint filed by Ms***
*** ***, Body Shop Mgr, has been in contact with Ms*** He has agreed to re-clean the vehicleThe wheel covers were not damaged from the accidentThe body shop has agreed to sell MsRoss replacement covers for our cost and when *** calls
her again this morning to try to set up a time to clean her car, he will have a price for the wheel covers
Sincerely, *** *** Jeff Wyler Automotive Family
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,
*** ***
Regarding Ms***
*** ***, Service Director Jeff Wyler Fairfield, has tried to contact Ms*** several times
We would like to come pick up her car, bring in for the services that were not completed and return her car with a full tank of gas
Please ask her to contact *** **
***
Thank you,
***
Ms*** D*** ***, General Mgr., has provided the key as requested and the title was mailed July 11th
Sincerely, *** *** Jeff Wyler Automotive Family
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
In response to the claim Mr*** has filed with the Revdex.com (“Revdex.com”) against Jeff Wyler Fairfield, Inc
(“Dealership”) regarding the matter involving the ***™ gift cardIn order to avoid further time and expense, the Dealership is mailing a check to Mr*** in the amount of Seven Hundred Dollars ($700.00)Please note that this payment is being made as a goodwill gesture only, and is not an admission of any fault or liability on the part of the Dealership
Thank you
*** ***
General Manager
Jeff Wyler Fairfield, Inc
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Just so I understand your response correctly, you are saying it is standard practice at Nissan service to glue broken parts instead of replacing them?
The connector connects to the part that was replacedThe “connector” has to be taken off the existing part and then attached to the new partMy vehicle stalled in our garage a few days after the first repair. Your service center provided a tow-truck to pick up or vehicleAfter several days of “observation,” one of the service desk personnel told us about the broken connector that was glued together. He then said if it were to come untacked we would then need to look at replacing its wire harness because you can’t replace the connector without replacing the entire harness. He then proceeded to quote us a price of dollars. Again, this piece was not broken, loose, or unattached prior to bringing my vehicle to Jeff WylerFurthermore, my wife spoke with the service general manager, Mr*** and he agreed that we should not be responsible for replacing the broken connectorHe said that he would locate a replacement part “used” part at a salvage center. My wife said he was very friendly over the phone and really sounded as if he wanted to help us. He informed for her to bring the vehicle back to the service center a couple days later and to call before we dropped off the car. We did not start receiving push back until we tried to contact the manager again to get specifics on what was actually going to be done before we just dropped off our vehicleHe told her “we’ll take care of it”. I didn’t know what that mean so I wanted clarificationBut then all of a sudden he could never be reached or he was out of the officeThat sensor going out or having a faulty connection means the car can stall at any timeThis is a safety issueIf you have any questions please let me know
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
ust so I understand your response correctly, you are saying it is standard practice at Nissan service to glue broken parts instead of replacing them?
The connector connects to the part that was replacedThe “connector” has to be taken off the existing part and then attached to the new partMy vehicle stalled in our garage a few days after the first repair. Your service center provided a tow-truck to pick up or vehicleAfter several days of “observation,” one of the service desk personnel told us about the broken connector that was glued together. He then said if it were to come untacked we would then need to look at replacing its wire harness because you can’t replace the connector without replacing the entire harness. He then proceeded to quote us a price of dollars. Again, this piece was not broken, loose, or unattached prior to bringing my vehicle to Jeff WylerFurthermore, my wife spoke with the service general manager, Mr*** and he agreed that we should not be responsible for replacing the broken connectorHe said that he would locate a replacement part “used” part at a salvage center. My wife said he was very friendly over the phone and really sounded as if he wanted to help us. He informed for her to bring the vehicle back to the service center a couple days later and to call before we dropped off the car. We did not start receiving push back until we tried to contact the manager again to get specifics on what was actually going to be done before we just dropped off our vehicleHe told her “we’ll take care of it”. I didn’t know what that mean so I wanted clarificationBut then all of a sudden he could never be reached or he was out of the officeThat sensor going out or having a faulty connection means the car can stall at any timeThis is a safety issueIf you have any questions please let me know
Regards,
*** ***
Our *** location is still working with this customer
I was given an offer by a salesman at Jeff Wyler FairfieldI was told the car I was purchasing would be at the dealership on the day I was scheduled to pick it upWhen I arrived at the dealership, the car was not there and was told by a different salesman than who gave me the offer on the car that the car was coming from another dealership and would be there soonI was given a car to drive until mine arrivedFour hours later, I was informed by the salesman who made me the offer via email that the car was still not there and was coming from IndianapolisI then spoke with the sales manager, who informed me after waiting four hours for the car I was purchasing that he was not honoring the offer on the car I was given by his salesmanThe next day, a salesman called to attempt to get me to come in and purchase the carHe informed me "I needed to take responsibility for what happened because I went with the wrong salesman." Poor dealership, customer service, communication