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Jefferson Capital Systems, LLC

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Jefferson Capital Systems, LLC Reviews (1869)

January 11, 2018 Ms*** ***Revdex.com S River Ridge CircleBurnsville, MN 55337 Re: ***
*** Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** This letter will confirm we have responded directly to Mr*** on January 11, 2018. Mr*** should allow 7-days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service. Sincerely, Kathy ***Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-####

March 16, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $1,on or around June 7, 2016. Pursuant to Ms***’s request for validation of this debt, enclosed is a copy of the final *** Wireless billing statement. To resolve this matter, we have terminated collection efforts and requested the bureaus delete our trade line from her credit file. This letter will confirm this account will not be sold or transferred Thank you for the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-#### Enclosure:

April 19, Mr*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** *** / ID *** Dear Mr***: We acknowledge receipt of your correspondence
sent on behalf of Ms*** This letter will confirm that on April 19, 2018, we responded directly to Ms***. She should allow 7-days to receive our response. We believe the actions referenced in that letter have resolved the matter satisfactorily. Attached is a copy of our response Thank you for the opportunity to respond Sincerely, Sharon *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-#### Attachment:

September 1, 2017 Revdex.comAttention: *** ***SRiver Ridge CircleBurnsville, MN 55337 Re: *** *** *** Jefferson Capital Systems, LLC account
number: *** Debt Description: *** Wireless File No.: *** Dear Ms***: We acknowledge receipt of your correspondence sent on behalf of *** *** *** concerning the above-referenced account. Jefferson Capital Systems, LLC acquired the *** account and balance of $1,on or about February 13, We have no record of receiving a previous request for validation of the debt. Under separate cover we are writing directly to Ms*** and are providing three billing statements from *** Wireless. A review of the statements show that *** Wireless provided service to the phone number ###-###-####, which is listed on the complaint you received as Ms***’s daytime phone. Although we disagree with the merits of her complaint, we have notified the bureaus to delete our trade line. We have also included in our response an offer to accept 50% of the balance of $1,in satisfaction of the debt. Thank you for the opportunity to respond. Sincerely, Kathy ***Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt CollectorPhone: ###-###-####

Initial Business Response /* (1000, 5, 2015/08/20) */
August 20,
Mr.***
Revdex.com
S River Ridge Circle
Burnsville, MN
Re: ***
Jefferson Capital Systems, LLC, Account Number: ***
Debt Description:
***
Case #***
Dear Mr***:
We are in receipt of your correspondence sent on behalf of ***concerning the above-referenced *** account
Jefferson Capital Systems, LLC purchased the above-referenced account and balance of $in February from *** and the account was subsequently placed with *** for collection effortsOn May 6, they sent Ms*** a Right to Dispute letterUpon further research, no telephone contact was made with Ms*** from Jefferson Capital Systems, LLC or ***We regret if the service she received from another agency was not acceptable
Ms*** stated she contacted Jefferson Capital Systems, LLC and requested we remove the account from her credit files and requested validation of this debtWe have no record of receiving a written dispute or requestSince we are not the originator of the account, we are unable to provide validationTo resolve this matter, we have recalled the account, terminated collections and requested the credit bureaus to delete our trade line from her credit files
Thank you for the opportunity to be of service
Sincerely,
Kathy ***
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
***
Initial Consumer Rebuttal /* (2000, 7, 2015/08/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
finally admitting they cannot validate the debt

Initial Business Response /* (1000, 5, 2015/07/01) */
July 1,
Mr*** ***
Revdex.com
S River Ridge Circle
Burnsville, MN
Re: *** ***
Jefferson Capital Systems, LLC, Account #***
Debt Description: *** Wireless
Case
#***
Dear Mr***:
We are in receipt of your correspondence sent on behalf of Mrs*** concerning the account referenced above
Jefferson Capital Systems, LLC, purchased the *** Wireless account and balance of $1,in April In response to Mrs***'s claim the account is not hers, we have closed our file and terminated collection effortsWe are also notifying the credit bureaus to delete our trade line from Mrs***'s credit bureau filePlease allow the credit bureaus days to update their records
We appreciate the opportunity to respond
Sincerely,
Shirley ***
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
***

August 4, 2017 Ms*** ***Revdex.com S River Ridge CircleBurnsville, MN 55337 Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $on or around June 5, and subsequently placed the account with *** *** *** for collection efforts. Based on Mr***’s dispute and to resolve this matter, we have recalled the account, terminated collection efforts and requested the credit bureaus delete our trade line from his credit file. This letter will confirm this account will not be sold or transferred. Thank you for the opportunity to be of service. Sincerely, Kathy ***Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-####

August 2, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** concerning the above-referenced accounts Jefferson Capital Systems, LLC acquired the *** *** account ending in and balance of $2,on or around April 14, and the *** *** account ending in *** and balance of $1,on or around October 7, 2015. We have no record of receiving a telephone call from Mr*** with the telephone number he provided concerning these accounts. Although balances remain on both accounts, to resolve this matter, we have terminated collection efforts. We are also requesting the credit bureaus delete our trade line from Mr***’s credit files. We appreciate the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

August 4, 2017 Ms*** ***Revdex.com S River Ridge CircleBurnsville, MN 55337 Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $on or around October 7, 2015. A Right to Dispute letter was sent on May 20, 2016. Based on Ms***’s request for validation of this debt, enclosed are copies of the final three *** Wireless statements. Please note the address and telephone number are the same on Ms***’s correspondence and on the statement. Although we disagree with the merits of her dispute, to resolve this matter, we have terminated collection efforts and requested the credit bureaus delete our trade line from her credit file. This letter will confirm this account will not be sold or transferred. Thank you for the opportunity to be of service. Sincerely, Kathy ***Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-#### Enclosure:

Initial Business Response /* (1000, 5, 2016/02/24) */
February 24,
Mr*** ***
Revdex.com
S River Ridge Circle
Burnsville, MN
Re: *** ***
Jefferson Capital Systems, LLC, Account Number: ***
Debt Description:
***
Case #***
Dear Mr***:
This letter is in response to your correspondence sent on behalf of *** *** concerning the above-referenced account and our subsequent telephone conversations himWe regret that Mr*** feels he received unsatisfactory serviceOur representatives are trained to provide exceptional service to all of our customers
Jefferson Capital Systems, LLC purchased the *** account and balance of $in August and subsequently placed the account with *** for collectionsWe recalled the account on January 14,
Mr*** stated he sent an e-mail and did not receive a responseWe received Mr***'s e-mail on February 13, and an automated response was sent February 15, advising we would respond to his e-mail request via telephone or mailAlthough we disagree with the merits of his dispute, to resolve this matter we have terminated collection efforts and notified the bureaus to delete our trade line from his credit file
Thank you for the opportunity to be of service
Sincerely,
Kathy ***
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
***
CC: *** ***
***
Lexington, SC
Initial Consumer Rebuttal /* (3000, 7, 2016/02/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
No response for why in January I was constantly hung up onAlso never being contacted by the collector prior to posting to the credit reportit was reported to TransUnion in October of 2015, so the statement of pulling back in January does not make senseAlso when I requested of the company to verify the debt, the representative refused
I would not consider this issue resolved until proof of the removal from the credit report, company addresses my questions on poor support, and a letter stating they have closed the case and no further actions from themMy fear is oThe last request is that they will post again based upon their history
Final Business Response /* (4000, 9, 2016/02/29) */
February 29,
Mr*** ***
Revdex.com
S River Ridge Circle
Burnsville, MN
Re: *** ***
Jefferson Capital Systems, LLC, Account Number: ***
Debt Description: ***
Case #***
Dear Mr***:
We are in receipt of your additional correspondence sent on behalf of *** *** concerning the above-referenced account
Mr*** alleges when he contacted us via the telephone his calls were disconnectedUpon review of the telephone conversations, we are unable to determine how these disconnects occurredMr*** also states he requested validation of this debtAt the time of his request, our representative advised him we needed to receive his request in writing and we reported to the bureaus that the debt was disputedEnclosed are copies of his last three *** statements dated March, April and May
The reference in our letter of February 24, that we recalled the account on January 14, was in regard of our recall of the account from *** and was not related to credit reportingHowever, this letter will confirm the credit bureaus have deleted the Jefferson Capital Systems, LLC trade line from his credit fileAlso, this account will not be sold or transferred
Thank you for the opportunity to be of service
Sincerely,
Kathy ***
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
***
Enclosures:

April 25, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $on or around April 14, 2015. We have no record of receiving any correspondence regarding this matter from Ms*** until earlier this month, and wrote to her on April 8, 2017. Although we believe the balance on this account is correct, based on Ms***’s dispute we have terminated collection efforts and requested the credit bureaus delete our trade line from her credit file. This letter will confirm the account will not be sold or transferred Thank you for the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

May 12, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Original Creditor: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $on or around February 13, 2017. Based on Ms***’s previous request for validation of this debt, a letter was sent on May 10, 2017. Pursuant to her request, enclosed is a copy of the final *** Wireless billing statement. Based on her dispute and to resolve this matter, we have terminated collection efforts and requested the credit bureaus delete our trade line from her credit file. This letter will confirm this account will not be sold or transferred Thank you for the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-#### Enclosure:

November 16, 2017 Ms*** ***Revdex.com S River Ridge CircleBurnsville, MN 55337 Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** This letter will confirm we have responded directly to Mr*** on November 16, 2017. Mr*** should allow 7-days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service. Sincerely, Kathy ***Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-#### here

July 31, Ms*** *** Revdex.com S River Ridge Circle
Burnsville, MN Re: *** *** Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** *** Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $on or around July 15, 2014. Based on Ms***’s dispute and to resolve this matter, we have terminated collection efforts and requested the credit bureaus delete our trade line from her credit file. This letter will confirm this account will not be sold or transferred Thank you for the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

Initial Business Response /* (1000, 5, 2015/05/01) */
May 1,
Mr*** ***
Revdex.com
S River Ridge Circle
Burnsville, MN
Re: *** ***
Jefferson Capital Systems, LLC, Account #***
Debt Description: ***
Checking
Case #***
Dear Mr***:
We are in receipt of your correspondence sent on behalf of Ms*** concerning the above-referenced account
The *** Checking account was placed with us for collections by ***, in February As of April 9, 2015, the balance is $It is our policy not to make any deletion of a trade line conditional upon receipt of paymentAs a courtesy, we are notifying the bureaus to delete our trade line from Ms***'s credit fileThis communication confirms we are willing to accept the payment arrangements previously made with ***Please advise Ms*** to call *** to schedule her payments
We appreciate the opportunity to address her concerns and be of service to your office
Sincerely,
***
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
***
Initial Consumer Rebuttal /* (3000, 7, 2015/05/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I would like a written notification saying that it is switched over, mail or e-mail is fineWhy hasn't *** even notified me? Aren't you guys in communication with each other? Clearly you seen I was making my payments with them yet you still decided to report me to the credit bureaus? Horrible "policies"
Final Business Response /* (4000, 10, 2015/05/07) */
May 7,
Mr*** ***
Revdex.com
S River Ridge Circle
Burnsville, MN
Re: *** ***
Jefferson Capital Systems, LLC, Account #***
Debt Description: *** Checking
Case #***
Dear Mr***:
We are in receipt of your additional correspondence sent on behalf of Ms*** concerning the above-referenced account
We regret any inconvenience and confusion which resulted from Ms***'s *** Checking account being placed with Jefferson Capital Systems, LLC, for collections by ***Ms***'s payment of $was forwarded to us from ***, on April 9th, reducing the balance to $As previously advised, we have notified the credit bureaus to delete our trade line from Ms***'s credit file and are willing to accept the payment arrangements established with ***
Thank you for the opportunity to respond
Sincerely,
***
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
***

December 11, 2017 Ms*** ***Revdex.com S River Ridge CircleBurnsville, MN 55337 Re: ***
***-*** Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** ***-*** This letter will confirm we have responded directly to Ms***-*** on December 11, 2017. Ms***-*** should allow 7-days to receive our response. We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction. Thank you for the opportunity to be of service. Sincerely, Kathy ***Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-####

January 25, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** ***
Jefferson Capital Systems, LLC Account Number: *** Debt Description: *** Wireless Complaint ID#: *** Dear Ms***: We are in receipt of your correspondence sent on behalf of *** *** Jefferson Capital Systems, LLC acquired the *** Wireless account and balance of $on or around June 7, and subsequently placed the account with Diversified Consultants for collection efforts. Based on Ms***’s dispute, we have recalled the account, terminated collection efforts and requested the credit bureaus delete our trade line from her credit file. This letter will confirm this account will not be sold or transferred. Thank you for the opportunity to be of service Sincerely, Kathy *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

I am rejecting this response because: The response did not tell me anythingThe only thing it said was " Tell us why he"Im not sure what that means

Initial Business Response /* (1000, 5, 2016/03/07) */
March 7,
Mr*** ***
Revdex.com
S River Ridge Circle
Burnsville, MN
Re: ***
Jefferson Capital Systems, LLC, Account #***
Debt Description:
***
Case #***
Dear Mr***:
We are in receipt of your correspondence sent on behalf of Mrs*** concerning the account referenced above
Our records indicate the *** account was opened in January and charged off on August 3, Jefferson Capital Systems, LLC, purchased the account on August 17, 2015, with a balance of $We subsequently placed the account with *** for collection efforts on our behalfAny further communications or questions should be directed to that firmMrs*** can contact them by calling Shane *** at *** or Dustin *** at ***
Thank you for the opportunity to be of service
Sincerely,
Shirley ***
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
***

February 21, Ms*** *** Revdex.com S River Ridge Circle Burnsville, MN Re: *** *** / ID ***
Jefferson Capital Systems, LLC account number: *** Debt Description: *** Wireless Dear Ms***: We acknowledge receipt of your correspondence sent on behalf of Ms*** concerning the above-referenced account This letter will confirm that on February 21, we responded directly to Ms***. Ms*** should allow 7-days to receive our response. We believe the actions referenced in that letter have resolved the matter satisfactorily. Thank you for the opportunity to respond Sincerely, Sharon *** Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector Phone: ###-###-####

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Address: PO Box 17210, Golden, Colorado, United States, 80402-6020

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