Jefferson Capital Systems, LLC

Initial Business Response /* (1000, 5, 2015/05/20) */
May 19, 2015

Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Misdirected Calls
Case #[redacted]
Dear Mr. [redacted]:
We appreciate your contacting us on behalf of...

Mr. [redacted] regarding the calls he received for one of our customers.
In our efforts to locate our customer, we were inadvertently directed to Mr. [redacted]. This letter confirms that the telephone number of [redacted] has been removed from our files and that the necessary precautions have been taken to ensure Mr. [redacted] is not contacted again regarding the matter.
We apologize for any inconvenience Mr. [redacted] experienced and for the opportunity to respond.
Sincerely,
[redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]

May 2, 2017   Ms. [redacted]Revdex.com          220 S River Ridge CircleBurnsville, MN 55337 Re:      [redacted]           ...

Jefferson Capital Systems, LLC Account Number:  [redacted]            Original Creditor:  [redacted] Wireless            Complaint ID#: [redacted]            Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted].  Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $437.65 on or around August 1, 2016 and began reporting the account to the bureaus at that time.    Based on Mr. [redacted]’s dispute and to resolve this matter, we have terminated collection efforts and requested the credit bureaus delete our trade line from his credit file.  This letter will confirm this account will not be sold or transferred. Thank you for the opportunity to be of service. Sincerely,   Kathy [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I have attached their response to me and as long as the account is deleted from my credit, not sold or transferred I am satisfied.

November 1, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   This letter will confirm we have responded directly to Mr. [redacted] on November 1, 2017.  Mr. [redacted] should allow 7-10 days to receive our response.  We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction.       Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

January 4, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].    Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $1,547.80 on or around October 12, 2016 and subsequently placed the account with [redacted], for collection efforts.  Payment has been received by [redacted]. which has reduced the balance to $1,507.80.  Although this account has been reported accurately to the credit bureaus, to resolve this matter, we are requesting the credit bureaus delete our trade line from Mr. [redacted]’s credit file.    Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

Initial Business Response /* (1000, 5, 2015/08/26) */
August 26, 2015

Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account #'s: [redacted] and [redacted]
Debt Descriptions:...

[redacted] Bank/[redacted] and [redacted] Bank/[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We acknowledge receipt of your correspondence sent on behalf of Mrs. [redacted] concerning the accounts referenced above.
According to the information provided, the [redacted] Bank/[redacted] account was opened in April 2008 and charged off in June 2013 and the [redacted] Bank/[redacted] account was opened in September 2009 and charged off in April 2013. Jefferson Capital Systems, LLC, purchased both accounts in December 2014 and the accounts were subsequently placed with [redacted], formally known as Morgan & Pottinger. Media for both accounts has been requested and will be provided to Mrs. [redacted] upon receipt. In the meantime, Mrs. [redacted] should contact [redacted] toll-free at [redacted] for any questions or concerns.
Thank you for the opportunity to address the matter for your office and Mrs. [redacted].
Sincerely,
Shirley [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]

April 21, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Direct Marketing             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   Jefferson Capital Systems, LLC acquired the [redacted] Direct Marketing account and balance of $850.92 on or around December 16, 2015.  Based on Ms. [redacted]’s stated dispute and to resolve this matter, we have terminated collection efforts and are requesting the credit bureaus delete our trade line from her credit file   Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

July 19, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $1,623.88 on or around February 1, 2016.  Pursuant to Ms, [redacted]’ request for validation of this debt, enclosed is a copy of her final [redacted] Wireless billing statement.  Based on her dispute and to resolve this matter, we have terminated collection efforts and requested the credit bureaus delete our trade line from her credit file.  This letter will confirm this account will not be sold or transferred.   Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####   Enclosure:

October 14, 2016   Ms. [redacted]Revdex.com          220 S River Ridge CircleBurnsville, MN 55337 Re:      [redacted]           ...

Jefferson Capital Systems, LLC Account Number:  [redacted]            Debt Description: [redacted] Wireless            Complaint ID#: [redacted]            Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced account. Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $532.53 on or around June 7, 2016 and subsequently placed the account with [redacted], for collection efforts.  To resolve this matter, we have recalled the account, terminated collection efforts and are requesting the credit bureaus delete our trade line from Ms. [redacted]’s credit file.  This letter will confirm the account will not be sold or transferred. We appreciate the opportunity to be of service. Sincerely,   Kathy [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-####

August 4, 2017   Ms. [redacted]Revdex.com          220 S River Ridge CircleBurnsville, MN 55337 Re:      [redacted]           ...

[redacted] Capital Systems, LLC Account Number:  [redacted]            Debt Description:  [redacted] Wireless            Complaint ID#: [redacted]            Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted].  [redacted] Capital Systems, LLC acquired the [redacted] Wireless account and balance of $3,087.50 on or around April 4, 2016.  Based on Ms. [redacted]’s previous correspondence indicating this was not her account, a Fraud Letter & Affidavit was sent to her on June 6, 2017.  We have not received a completed affidavit from Ms. [redacted].  Pursuant to Ms. [redacted]’s request for validation of this debt, enclosed is a copy of her final [redacted] Wireless billing statement.  Although a balance remains, to resolve this matter, we have terminated collection efforts and requested the credit bureaus delete our trade line from her credit file.  This letter will confirm this account will not be sold or transferred. Thank you for the opportunity to be of service. Sincerely,   Kathy [redacted]Consumer Relations StaffOn behalf of [redacted] Capital Systems, LLC, A Debt Collector###-###-#### Enclosure:

August 17, 2017   Ms. [redacted]Revdex.com          220 S River Ridge CircleBurnsville, MN 55337 Re:      [redacted]           ...

Jefferson Capital Systems, LLC Account Number:  [redacted]            Debt Description:  [redacted]            Complaint ID#:  [redacted]            Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted].  Jefferson Capital Systems, LLC acquired the [redacted] account and balance of $5,600.09 on or around October 7, 2014. This account is for a 2002 Lexus LS.  Although a balance remains, based on Mr. [redacted]’ dispute, we have terminated collection efforts and have requested the credit bureaus delete our trade line from his credit file.  This letter will confirm this account will not be sold or transferred.   Thank you for the opportunity to be of service. Sincerely,   Kathy [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-####

July 14, 2016       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted] ...

            Jefferson Capital Systems, LLC, Account #[redacted]             Debt Description:  [redacted]             ID Case:  [redacted]   Dear Ms. [redacted]:   We acknowledge receipt of your correspondence sent on behalf of Ms. [redacted] concerning the account referenced above.   Jefferson Capital Systems, LLC, acquired the [redacted] account on or around February 16, 2016, with a remaining balance of $1,231.88.  Although we show a balance is still due, in order to resolve this matter, we have closed our file and terminated collection action.  We have also requested the credit bureaus to delete our trade line from Ms. [redacted]’ credit bureau file.   We appreciate the opportunity to be of service.   Sincerely,       Shirley [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

January 9, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]            ...

Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $120.08 on or around June 7, 2016.  We regret Mr. [redacted] was unable to reach us by telephone.  Based on his stated dispute and to resolve this matter, we have terminated collection efforts and are requesting the credit bureaus delete our trade line from his credit file.    Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

December 8, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   This letter will confirm we have responded directly to Mr. [redacted] on December 8, 2017.  Mr. [redacted] should allow 7-10 days to receive our response.  We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction.       Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

September 8, 2016       Ms. [redacted] Revdex.com           220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Complaint ID:  [redacted]   Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of Ms. [redacted] concerning a garnishment.   Based on the information provided in the communication, we did not locate an account for Ms. [redacted].  In order to investigate the matter and properly respond, we will need the account number, information with regard to a change in name or information regarding a change in address.   We look forward to receiving the requested information and the opportunity to respond to the matter.   Sincerely,       Shirley [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

See Attached...

Initial Business Response /* (1000, 5, 2015/09/25) */
September 25, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account Number: [redacted]
Debt Description:...

[redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced[redacted] account.
Jefferson Capital Systems, LLC acquired the[redacted] account and balance of $373.93 in May 2010 and subsequently placed with [redacted] for collection efforts. This account was opened on August 2007 and charged off for collections in April 2010. We have no record of receiving a written request for validation of this debt. Based on Mr. [redacted]'s request, we have enclosed copies of his account statements from October and November 2009 along with a Statement of Account Activity. Although we disagree with the merits of Mr. [redacted]'s dispute, we have recalled the account, terminated collections and requested the credit bureaus to delete our trade line from his credit file.
Thank you for the opportunity to be of service.
Sincerely,
[redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Enclosures:
Initial Consumer Rebuttal /* (2000, 7, 2015/09/27) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I Think is fair. Since they never send any documents by mail.
Thank you.

January 4, 2018   Ms. [redacted]Revdex.com          220 S River Ridge CircleBurnsville, MN 55337 Re:      [redacted]           ...

Complaint ID#: [redacted]            Dear Ms. [redacted]: We are in receipt of your correspondence sent on behalf of [redacted].  This letter will confirm we have responded directly to Mr. [redacted] on January 4, 2018.  Mr. [redacted] should allow 7-10 days to receive our response.  We believe the actions referenced in that letter have resolved this matter to the customer’s satisfaction.     Thank you for the opportunity to be of service. Sincerely,   Kathy [redacted]Consumer Relations StaffOn behalf of Jefferson Capital Systems, LLC, A Debt Collector###-###-####    ere...

January 20, 2017       Ms. [redacted] Revdex.com          220 S River Ridge Circle Burnsville, MN 55337   Re:      [redacted]...

            Jefferson Capital Systems, LLC Account Number:  [redacted]             Debt Description:  [redacted] Wireless             Complaint ID#: [redacted]             Dear Ms. [redacted]:   We are in receipt of your correspondence sent on behalf of [redacted].   Jefferson Capital Systems, LLC acquired the [redacted] Wireless account and balance of $1,045.21 on or around February 1, 2016 and subsequently placed the account with [redacted] (DRS) for collection efforts.  Our research concerning the calls Ms. [redacted] had with DRS indicates that they did not advise her that the account was going to be sold as her complaint alleges.  Rather they advised if their company was unable to make payment arrangements the account may be returned to us.    DRS also verified that the final payment received from Ms. [redacted] of $58.07 on January 13, 2017, was authorized.  In their final communication with Ms. [redacted] with prior to the payment she indicated that she would contact DRS if her financial situation would not allow for it to be withdrawn as scheduled.  However, in consideration of Ms. [redacted]’s financial situation we are refunding the $58.07 payment, which she will receive under separate cover shortly and are terminating collection efforts on her remaining balance.  Additionally we have requested the credit bureaus delete our trade line from her credit file.    Thank you for the opportunity to be of service.   Sincerely,       Kathy [redacted] Consumer Relations Staff On behalf of Jefferson Capital Systems, LLC, A Debt Collector ###-###-####

Initial Business Response /* (1000, 5, 2015/10/21) */
October 21, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account Number: [redacted]
Debt Description: [redacted]
Case...

#[redacted]
Dear Mr. [redacted]:
We are in receipt of your correspondence sent on behalf of [redacted] concerning the above-referenced [redacted] account.
Jefferson Capital Systems, LLC acquired the [redacted] account and balance of $1,316.28 in May 2010. A Right to Dispute letter was sent to Mrs. [redacted] on June 28, 2010. Mrs. [redacted] states she sent several requests for validation of this debt and has not received a reply. According to our records, the Statement of Account Activity was sent to her on July 16, 2015. However, this letter was returned to us from the Post Office as undeliverable.
Based on Mrs. [redacted]'s dispute that this account was previously paid, we have terminated collection efforts and requested the credit bureaus to delete our trade line from her credit file.
Thank you for the opportunity to be of service.
Sincerely,
Kathy [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2015/10/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I accept the attempt to resolve this. I will in fact accept the resolution, BUT unfortunately only 2 of the 3 credit bureaus have taken this negative mark off. I called Transunion and they have informed me that no one has made them aware of removal of the negative trade. If Transunion removes this negative mark, I will absolutely accept this resolution, and cease further attempts to have it removed. Please ensure that all 3 credit bureaus have been made aware of this removal. Please see the screenshot that was taken on 10/22/15. Please also enlarge if needed. The negative trade is still listed. Thank you.
Final Business Response /* (4000, 9, 2015/10/27) */
October 27, 2015
Mr. [redacted]
Revdex.com
220 S River Ridge Circle
Burnsville, MN 55337
Re: [redacted]
Jefferson Capital Systems, LLC, Account Number: [redacted]
Debt Description: [redacted]
Case #[redacted]
Dear Mr. [redacted]:
We are in receipt of your additional correspondence sent on behalf of [redacted] concerning the above-referenced account.
This letter will confirm that all three credit bureaus have deleted/suppressed the Jefferson Capital Systems, LLC trade line from her credit file.
Thank you for the opportunity to be of service.
Sincerely,
Kathy [redacted]
Consumer Relations Staff
On behalf of Jefferson Capital Systems, LLC, A Debt Collector
[redacted]