[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The item arrived today and is in perfect shape Regards, [redacted] ***
Dear Sir or Ma'am,We have reviewed your account and it shows that the $that was overpaid on your account is going to be refunded to you Please allow up to 1-weeks for a refund check to be received through the mail We are sorry for any inconvenience this may have caused.If we can be of further assistance, please do not hesitate to contact usThank you,Miles Kimball Customer Service###-###-####
Dear Sir or Ma'am,We are sorry for the inconvenience this may have caused We have checked your account and it shows that your statement was generated on 5/20/ You were one day past due from the prior month statement so you were charged a $late fee per the Miles Kimball rule for the state of Arkansas The late fee was generated before the customer mailed the check We did not receive the check of $until 6/13/ All incoming checks are processed the same they are picked up The check was processed and the $was credited to your account The $late fee was removed and we also received your debit card payment on 6/13/ We were notified that the transaction was cleared on 6/15/ We apologize for any inconvenience this may have caused If we can be of further assistance, please do not hesitate to contact usThank you,Miles Kimball Customer Service1-855-202-
Dear Sir or Ma'am,We have removed your from all of our mailing lists Please note that you may receive or more catalogs because of all of our catalogs are pre-printed for shipping After this the catalogs will stop being delivered We are sorry for any inconvenience this may have caused
I RECEIVED YOUR LETTERTO ME, THIS IS JUST ANOTHER DELAY TACTIC BY EASY COMFORTSI NEVER RECEIVED ANY CHECK FROM THEM I TOLD THEM THIS VERY SAME THING A NUMBER OF TIMES, EVERY TIME THEY SAID A CHECK HAD BEEN SENT IN THE MAILIT IS MY BELIEF THAT A CHECK WAS NEVER SENTI HAVE NEVER RECEIVED ANY CHECK FRO THEM
Dear Sir or Ma'am,We have reviewed your order and it shows that your order was delivered on 5/at 11:35am When the order was placed online the zip code was entered incorrectly onto the order so that is the reason for the delay After the order is shipped we are not able to change the zip code during transit If you did not received your order we please ask that you contact our customer service department below We are sorry for any inconvenience.If we can be of further assistance, please do not hesitate to contact usThank you,Miles Kimball Customer Service###-###-####
When I ordered these cards, there was no indication that the lettering would be in block style instead of italics like the inscription nor was there in indication that the ink would be a different color blue than the inscription If I had know that, I would have never ordered the cards Two different typing and two different colors (blue) These cards are all jacked up I would not send these cards out, they are tacky and cheap looking
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me They have refunded my full amount and does not want the merchandise backThis complaint can now be resolved and closed Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Teresa [redacted]
Dear Sir or Ma'am,We are sorry to hear that you were not happy with your order We are going to remove the amount owed on your account for shipping We are sorry for any inconvenience this may have caused.If we can be of further assistance, please do not hesitate to contact us
Dear Sir or Ma'am,We do apologize for the misrepresentation for the pillow cover on the website We have gone ahead and set up a new for you free of charge Your new order number is SOand you should expect to receive this order in 5-business days We are sorry for any inconvenience this may have caused.If we can be of further assistance, please do not hesitate to contact usThank you,Miles Kimball Customer Service###-###-####
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I wish to communicate that it is NOT acceptable to alter an order without my consent and not allow me the chance to choose substitutions for items that suddenly become available after I place my order (as order/inventory is computerized, it should be RARE that an item isn't available!), and then insist I pay a SECOND order 'processing fee' to replace the original item This appears to be a way to extract additional, unearned money from customers
Good morning, We apologize for this issueOur records indicate the order was billed and shipped to [redacted] in [redacted] , MIYour current address is [redacted] **, correct? Did you live at the [redacted] address in June of 2015? We appreciate your help with this matterThank you! ~The Miles Kimball Team
Good afternoon,Thank you for contacting Miles KimballWe are sorry that you keep getting catalogs when you have requested not toWe have checked your account to ensure that it is flagged not to receive the Miles Kimball catalogPlease be advised that you may still get 1-catalogs after your account has been flaggedThis is because we pre-mail our catalogs to our distributor a couple of months in advanceIf you are still receiving catalogs from us after that, it is most likely because we have purchased your name from a different mailing listTo ensure that your name is not able to be sold to these kinds of lists, please visit: [redacted] If you have any further questions please let us knowThank you and have a good day!~The Miles Kimball Team
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Dear Silver Star Brands and Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I, greatly, appreciate Silver Star Brands fulfilling my canceled ordersI did not expect you to refund my money I would have, gladly, paid for the items at the price listed on [redacted] at the time of my original purchases However, it was extra nice of you to send these items for free I, honestly, do appreciate your kindness Thank you, for your time and help in resolving my issues I pray you have a great day The Lord has made for you all!! Sincerely, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Dear Sir or Ma'am,We are sorry but we are not able to change the name on your account to your mother's name We do not accept applications for credit with our company All of our customers are selected and then a catalog is sent to them offering credit A catalog was sent to you offering credit and it sounds like your mother thought it was her credit offer then proceeded to use your credit You can payoff the account and once it is paid off we can close the account for you so that it is not able to be used anymore We are sorry for any inconvenience this may have caused.If we can be of further assistance, please do not hesitate to contact usThank you,Walter Drake Customer Service###-###-####
We have reviewed your order and it shows that it was placed on 6/ When order are first placed you will see a pre-authorization of funds listed on your back account The reason this is listed on your account is to make sure there is money in your account to pay for the order Once your order is shipped you will see the pre-authorization disappear and you will be charged the correct amount The reason you were charged the $is because your order went out in two different shipments If you look at your bank account you should have two separate shipping charges on your account that will equal the total amount of your order $ We are sorry for any inconvenience this may have caused.If we can be of further assistance, please do not hesitate to contact us
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The item arrived today and is in perfect shape Regards, [redacted] ***
Dear Sir or Ma'am,We have reviewed your account and it shows that the $that was overpaid on your account is going to be refunded to you Please allow up to 1-weeks for a refund check to be received through the mail We are sorry for any inconvenience this may have caused.If we can be of further assistance, please do not hesitate to contact usThank you,Miles Kimball Customer Service###-###-####
Dear Sir or Ma'am,We are sorry for the inconvenience this may have caused We have checked your account and it shows that your statement was generated on 5/20/ You were one day past due from the prior month statement so you were charged a $late fee per the Miles Kimball rule for the state of Arkansas The late fee was generated before the customer mailed the check We did not receive the check of $until 6/13/ All incoming checks are processed the same they are picked up The check was processed and the $was credited to your account The $late fee was removed and we also received your debit card payment on 6/13/ We were notified that the transaction was cleared on 6/15/ We apologize for any inconvenience this may have caused If we can be of further assistance, please do not hesitate to contact usThank you,Miles Kimball Customer Service1-855-202-
Dear Sir or Ma'am,We have removed your from all of our mailing lists Please note that you may receive or more catalogs because of all of our catalogs are pre-printed for shipping After this the catalogs will stop being delivered We are sorry for any inconvenience this may have caused
I RECEIVED YOUR LETTERTO ME, THIS IS JUST ANOTHER DELAY TACTIC BY EASY COMFORTSI NEVER RECEIVED ANY CHECK FROM THEM I TOLD THEM THIS VERY SAME THING A NUMBER OF TIMES, EVERY TIME THEY SAID A CHECK HAD BEEN SENT IN THE MAILIT IS MY BELIEF THAT A CHECK WAS NEVER SENTI HAVE NEVER RECEIVED ANY CHECK FRO THEM
Dear Sir or Ma'am,We have reviewed your order and it shows that your order was delivered on 5/at 11:35am When the order was placed online the zip code was entered incorrectly onto the order so that is the reason for the delay After the order is shipped we are not able to change the zip code during transit If you did not received your order we please ask that you contact our customer service department below We are sorry for any inconvenience.If we can be of further assistance, please do not hesitate to contact usThank you,Miles Kimball Customer Service###-###-####
When I ordered these cards, there was no indication that the lettering would be in block style instead of italics like the inscription nor was there in indication that the ink would be a different color blue than the inscription If I had know that, I would have never ordered the cards Two different typing and two different colors (blue) These cards are all jacked up I would not send these cards out, they are tacky and cheap looking
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me They have refunded my full amount and does not want the merchandise backThis complaint can now be resolved and closed Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Teresa [redacted]
Dear Sir or Ma'am,We are sorry to hear that you were not happy with your order We are going to remove the amount owed on your account for shipping We are sorry for any inconvenience this may have caused.If we can be of further assistance, please do not hesitate to contact us
Dear Sir or Ma'am,We do apologize for the misrepresentation for the pillow cover on the website We have gone ahead and set up a new for you free of charge Your new order number is SOand you should expect to receive this order in 5-business days We are sorry for any inconvenience this may have caused.If we can be of further assistance, please do not hesitate to contact usThank you,Miles Kimball Customer Service###-###-####
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I wish to communicate that it is NOT acceptable to alter an order without my consent and not allow me the chance to choose substitutions for items that suddenly become available after I place my order (as order/inventory is computerized, it should be RARE that an item isn't available!), and then insist I pay a SECOND order 'processing fee' to replace the original item This appears to be a way to extract additional, unearned money from customers
Good morning, We apologize for this issueOur records indicate the order was billed and shipped to [redacted] in [redacted] , MIYour current address is [redacted] **, correct? Did you live at the [redacted] address in June of 2015? We appreciate your help with this matterThank you! ~The Miles Kimball Team
Good afternoon,Thank you for contacting Miles KimballWe are sorry that you keep getting catalogs when you have requested not toWe have checked your account to ensure that it is flagged not to receive the Miles Kimball catalogPlease be advised that you may still get 1-catalogs after your account has been flaggedThis is because we pre-mail our catalogs to our distributor a couple of months in advanceIf you are still receiving catalogs from us after that, it is most likely because we have purchased your name from a different mailing listTo ensure that your name is not able to be sold to these kinds of lists, please visit: [redacted] If you have any further questions please let us knowThank you and have a good day!~The Miles Kimball Team
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Dear Silver Star Brands and Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I, greatly, appreciate Silver Star Brands fulfilling my canceled ordersI did not expect you to refund my money I would have, gladly, paid for the items at the price listed on [redacted] at the time of my original purchases However, it was extra nice of you to send these items for free I, honestly, do appreciate your kindness Thank you, for your time and help in resolving my issues I pray you have a great day The Lord has made for you all!! Sincerely, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Dear Sir or Ma'am,We are sorry but we are not able to change the name on your account to your mother's name We do not accept applications for credit with our company All of our customers are selected and then a catalog is sent to them offering credit A catalog was sent to you offering credit and it sounds like your mother thought it was her credit offer then proceeded to use your credit You can payoff the account and once it is paid off we can close the account for you so that it is not able to be used anymore We are sorry for any inconvenience this may have caused.If we can be of further assistance, please do not hesitate to contact usThank you,Walter Drake Customer Service###-###-####
We have contacted the customer on 7/26/and his issue has been resolvedWe are sorry for any inconvenience this may have caused
We have reviewed your order and it shows that it was placed on 6/ When order are first placed you will see a pre-authorization of funds listed on your back account The reason this is listed on your account is to make sure there is money in your account to pay for the order Once your order is shipped you will see the pre-authorization disappear and you will be charged the correct amount The reason you were charged the $is because your order went out in two different shipments If you look at your bank account you should have two separate shipping charges on your account that will equal the total amount of your order $ We are sorry for any inconvenience this may have caused.If we can be of further assistance, please do not hesitate to contact us