Jim Burgess Body Shop

This member has been removed from our database as previously indicated Per his original complaint After doing further research, our records show that the latest time this respondent was called was at 7:51pm on June The Do Not Call list does not apply to Market Research firms as we do not sell anything

We have now submitted a $credit to this member's account which should show in the next 1-weeks, if not sooner.Accounts are usually credited within 4-weeks from the end of the completed month as indicated.Our records also show that this member's account was previously credited a total of $for past SavvyConnect Project Gold participation which is up to date.We have not received an inquiry regarding a disqualification after minutes in a surveyShe can email us at [redacted] with the digit survey # and we can research the issue.Our records also show that she has contacted us twiceWe responded to the first inquiry via email and closed the second inquiry as it was resolved over the phone

We have responded to [redacted] emails multiple times and if he is not receiving our emails he may have us blocked by a spam blocker If you have any spam-blocking software, please add the e-mail addresses [redacted] , and [redacted] , to your address book or white list Doing this will ensure that you receive all SurveySavvy invites and membership-related e-mail messages Here is another response sent to him today [redacted] , Thank you for your inquiry Our records show that you have qualified for and completed paid survey, qualified for and completed the screener for one of our client's online communities where you earn incentives from them if you are selected to participate, completed the TouchPoints study, started surveys that were incomplete and disqualified in the screener portion of others Completed 02/11/ Disqualified 02/12/ [redacted] Disqualified 02/12/ [redacted] Completed 02/12/[redacted] Started 02/12/ [redacted] Completed 02/14/ [redacted] Disqualified 02/14/ [redacted] Disqualified 02/17/ [redacted] Started 02/22/ [redacted] Disqualified 02/23/ [redacted] Disqualified 02/26/ [redacted] Our records do show that you completed the TouchPoints study on and your account will be credited within 2-weeks as indicatedThe credit will be $as your SavvyConnect application was not actively sending data during your participation Remember that when you qualify for and complete a paid survey, your SurveySavvy account will be marked AND credited the incentive mentioned in the email invitation, if any, within two to six weeks (if not sooner) after our data check and after your responses pass our validation procedure as indicated in the email invitation All our surveys also include screener questions that determine whether a respondent matches our clients’ criteria and fits into an open quota group for that particular surveyIf you do not match our client's demographic criteria for the survey or you do not fit into an open quota group based on the answers you provide in the screening section, you will not be asked to complete the surveyAs business grows, we will be conducting more surveys and providing more opportunities for our members

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have waited more than months for my money on certain surveysThat is more than the average 2-weeks and the additional 1-weeksOnce I submitted this claim you all of a sudden put $in my accountThat's not the amount that I should be paid all together and I have pictures to prove each completed surveyI'm really frustrated and think you are not a legit companyIf you want to call me to discuss this I can read you each survey numberThanks [redacted] .Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

Our records show that Erin has emailed us twiceOnce months ago when we told her how to unsubscribe and once days agoHer account has now been unsubscribed and we have responded as suchAllow 8-days for it to take full effect

From the BUSINESS:Sent 6/14/1:53:PMOur records show that we have credited this member's account a total of $75, in good faith in the past, ($on and an additional $on 3.8.2017) when she wasn't fully participating in the email/mail forwarding studyWe have given this member every chance to fully participate in this study which has not been done.Our records also indicate that she has been warned five plus times, via email and via phone, that she had to participate in both portions of the study to receive the incentiveShe has been mailing in her junk mail envelopes but in order to fully participate you have to also be forwarding your emails which has been communicated to her multiple times.We will not credit her again and she will be fully removed from this studyThose kick out emails will be sent towards the end of the month.If she has any other survey #s that she feels that she has not been credited for, and it has been past weeks of the completion date, she can email those survey #s to our support team so we can research the participation status for each and credit if needed

This person signed up to be part of our databaseThey have now been removed and they should not receive any further calls

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Here is our response to ***, I think she may have us confused with another research panel...Hello ***,Thank you for your participation in the SurveySavvy community.Please note our records do not show that you have requested payment for $or $Our records indicate your last payment
request was in December and that was for $There have been no payment requests from your account since December 2015.Our records indicate the following as you last payment requests from your SurveySavvy account:Requested $on 12.23.2015.Requested $on 07.11.2014.Requested $on 05.09.2014.I have double checked our records and this is true and correct as of this date

Our records show that this respondent is registered under the email address; ***Their password was created during registrationVisit the "Reset password" link at SurveySavvy.com to reset your password if neededIf that does not work; email me your full name, full registered
mailing/street address and registered date of birthIf all of the information matches the account I will send you an email for you to reset your passwordRemember that the password field is case sensitive.Our records show that their account balance is $Incentives are credited within 2-weeks of survey completion.If there are any surveys that they need their participation status checked, they can email our support team at [email protected] with the survey numbers so we can research them.We did respond to this member's support email regarding their inability to reset their password with no response

Unfortunately it sounds like *** is not a good fit for our SavvyConnect studies
We continually update our SavvyConnect application to fix issues such as these but some take longer than others to fix
We apologize for any inconvenience this may have caused and will continue to work on
fixing the issue

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
From the CONSUMER:Sent 6/14/2:18:PMRevdex.com:I have been emailing the support team since February 22, 2017I have contacted support numerous times dated:2/22/173/13/175/4/175/17/stating about my survey number that I didnt get compensated for, for $105/31/about the $survey I did complete and gave the survey #.6/9/asked why I only got $credit when I have been waiting for the $survey I did.6/9/gave support the survey # I didnt get compensated for again. I have yet to be compensated for the junk mail I sent in since March of 2017. I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** ***
Regards,
*** ***

***'s account has now been credited an additional $55.This respondent was previously credited $for their SC participation in October, and $for their SavvyConnect participation in November. They have been uninstalled since 12-17-17, therefore they would not receive
compensation for either December or JanuaryThey were installed for the months of August and September, and therefore we have credited them $for each month for a total of $30. Project Apollo did offer a $additional incentive, however I cannot determine if this was offered to him but in good faith have credited his account the $

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that
this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by
the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action as they indicated they would in 6-weeks, if it does, will consider this complaint resolved.Regards,
*** ***

Our records do show that [redacted] missed just one sitting on a Sunday in the study so in good faith we have misc. credited her [redacted] account the $35 incentive.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]