Jimmy's Roofing, Siding, & Tree Service

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Thank you for providing us with a copy of the consumer’s complaint.  Our records reflect that the consumer contacted us in October of 2014 to cancel the automatic payments previously agreed to and begin mailing in payments of $25.00 at the beginning of each month.  Our representative...

contacted the consumer in mid June 2016 to advise that the monthly payment had not been received by mail and a one-time automatic payment was agreed to by the consumer at that time.  Further, our records reflect that a check was received and processed on July 5th for $25.00.   We have no record of receiving any additional payments since that date.  The account at issue will be placed in a Cease & Desist status in our system as the consumer indicates in her complaint that she is done with making payments.  However, we will be glad to provide her with a history of all payments received on the account to date and kindly ask that she contact us directly to request at [redacted] We appreciate the opportunity to respond to the Revdex.com.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  Okay well I feel it has been resolved. Thank you.

Thank you for bringing the consumer’s concerns to our attention on 12/26/2016. A review of our records indicates that the account at question was placed with [redacted] on 10/10/2014 to handle on our behalf. Atlantic has sent a copy of the consumer’s complaint to the firm. Please have the...

consumer contact [redacted] with any additional questions or concerns. Thank you

Thank you for bringing the concerns of the consumer to our attention and giving us the opportunity to respond. With the information provided in her complaint and after a review of our records, we have been unable to locate a consumer by the name of [redacted] in our system. We will gladly research...

further upon receiving additional identifiable information that the consumer may be able to provide us; otherwise, we feel as though the consumer may have Atlantic Credit & Finance, LLC confused with another company. Please have the consumer contact Atlantic at [redacted] with any additional information or questions.Thank you

Thank you for making us aware of the consumer’s complaint on 10/22/2016. Per the request of the consumer, Atlantic has ceased all calls as to the account at issue and will be returning the account, along with a copy of the consumer’s complaint to the current creditor, [redacted]...

can be contacted at [redacted] Thank you.

The account at issue was recalled from Atlantic by the
current account owner, [redacted] Funding, LLC (“[redacted]”) on February 23nd.  We did provide [redacted] with a copy of the
consumer’s initial complaint for their review prior to the recall.  Accordingly, we would ask that the consumer
contact their offices directly with any further questions as to the account: [redacted]
Funding, LLC, [redacted] , Telephone No. [redacted]  We will also send a copy of the follow up from the consumer to [redacted] for their records.
Thank you for your assistance.

Thank you for providing us with a copy of the consumer's complaint.  Our records reflect that the account at issue is with the law office of [redacted] to handle on our behalf.  We have provided their office with a copy of the consumer's complaint and we kindly ask that the...

consumer contact their office directly for further assistance at [redacted]  We appreciate the opportunity to respond to the Revdex.com.

Thank you for giving us the opportunity to respond to the consumer’s concerns and we regret the consumer is still not satisfied with our response. The consumer mentions the account in question is showing on his [redacted] credit report. Atlantic does not report or have any affiliation with [redacted] and as stated previously all information submitted to [redacted] by Atlantic has been deleted. The consumer would need to inquire with [redacted] or the entity that is providing the information to [redacted] for resolution. Please have the consumer contact Atlantic at [redacted] with any additional questions or concerns.Thank you

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Thank you for providing us with a copy of the consumer’s
complaint.  We are submitting an inquiry
to the current account owner, [redacted] Funding, LLC, (“[redacted]”) as to the funds
that were paid by the consumer to the original creditor, [redacted] Bank. To date, no payments have been forwarded...

to us
from [redacted].  Accordingly, the account
will remain on hold in our system while we research.  Further, no additional payments will be processed by
Atlantic on the account without first speaking to and obtaining authorization
from the consumer. 
We appreciate your
assistance

They are FLAT OUT LYING and we have the proof.  We asked that they STOP the automatic payment from Debit Card for the obvious reasons that ANY lawyer would inform their client NOT to do.  So, I let the person know that we would prefer making the payments with a check and by sending them in through [redacted] and they accepted it.  And have been receiving payments ON TIME til we moved here to [redacted]. Now, suddenly its a problem and they claim they aren't receiving payments? Funny, all other businesses receive their payments ON TIME. Atlantic Credit is the only one and making false claims that they are NOT.  I have even asked the other companies to let me know when they received payments from us, they receive it within 3-4 business days. So, now, you tell me WHOM is lying? Atlantic Credit is.  They cashed in a check that they shouldn't have, therefore receiving two payments. They haven't yet cashed the one we sent for this month and we KNOW they have it seeing how they received the one they never claimed that they got and cashed.This is deceitful to the paying customer.  A practice to which I am sure they do to many of their customers.  Any lawyer will tell a client to NEVER allow for a COLLECTION agency to do AUTOMATIC PAYMENTS and for the obvious reason that they were recently trying to do when they called us.  They wanted it for a so called one time payment, Ha, they would have kept dipping into our account without prior consent nor approval. They are LYING to the Revdex.com. But what else is new?
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Even though the business is refusing to provide proof of this debt. Also, they are returning the debt to a parent company so I don't see that portion as resolved. 
Regards,
[redacted]

Thank you for bringing the consumer’s concerns to our attention on 10/20/16. A review of our records indicates that we spoke to the consumer on 10/20/16 at her place of employment and she informed us that she could not receive calls there. At that time we marked the phone number as a do not call and...

restricted all future calls to the consumer’s place of employment. Due to the consumer’s complaint we will be returning the account, along with a copy of the consumer’s complaint to the current creditor [redacted] can be contacted at [redacted]Thank you.

Thank you for providing us with the consumer's complaint.  Our records reflect that upon receipt of the complaint, the telephone number provided by the consumer in the complaint was restricted in our system as a Do Not Call number as requested.  We appreciate the opportunity to...

respond to the Revdex.com.

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
As I explained in my original complaint there was $500.00 paid to [redacted] Bank and which cleared my bank on 10/26/15.  [redacted] Bank has advised me that it was sent to either [redacted] Funding or Mid Atlantic on 10/27/15.  My account has never been credited with that payment of $500.00.  Someone needs to find that money and credit it to my account.  I have actually paid $1,200.00 toward this account. I will not pay more until the account is credited with the correct amount that I have paid.
Regards,
[redacted]

Thank you for bringing the consumer’s concerns to our attention on 2/8/2017 about receiving phone calls at his place of employment. Per the consumer’s request we have ceased all calls to his place of employment and marked the number as a do not call in our system. We will also be returning the...

account, along with a copy of the consumer’s complaint, to the current creditor [redacted] can be contacted at [redacted]Thank you

Thank you for providing us with the consumer’s complaint.  Our records reflect that the account at issue has been placed with [redacted], since September of 2014 to handle on our behalf.  We have provided their office with a copy of the consumer’s complaint for...

review and we kindly ask that the consumer contact their office directly with any questions or inquiries as to the account:[redacted]
[redacted]Your assistance is greatly appreciated.

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Im not satisfied with my personal information being sold another company because of Atlantic Credit & Finance harassment and poor training.  I would prefer my account be either sent back to the original creditor or either deleted. Having already been a victim to identity theft, my information being passed from company to company makes me beyond uncomfortable and terrified. 
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]