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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Further information is needed.Our account number is: [redacted]Email address associated with account: [redacted] or [redacted]Last 4 of Credit Card: Primary: [redacted] ending in [redacted], Secondary: [redacted] as ending with [redacted]Account cancelled on 3[redacted]-16. There have been charges on 4-**16, 5-*-16, 6-*-16. An email dated 5-**-16 said that we will be charged monthly until 8-**-16.]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Live Person.com regarding complaint ID [redacted].Sincerely,[redacted]

Dear Sir or Madam:LivePerson terms of us are accessible to all customers via our website at www.liveperson.com and more specifically here: http://www.liveperson.com/policies/license-agreement (section 3)where it describes the renewal terms. The pricing offered online is available to all customers who contact customer service to request the change and accept the new terms.Please feel free to contact customer service 24/7 to request a change to the pricing for your account.Thank you.

We do not accept their response. I would like to let people know about this company about how they treat their customer.

At this time, I have been contacted directly by PrestoExperts Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
they contacted me twice or thrice but they didn't resolve my issue.Whenever I told them they you took  my money on the basis of miss...

understanding and gave them proof then after that they didn't reply me back.I told them each and every clause which they have on their website but they ain't replying me now.Please try to resolve my issue as it's been more than a month that I am facing a punishment which I haven't done.Please help me
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

My refund has not been issued.  It was not my understanding of satisfaction only on the first reading.  I did not understand the false advertisement then.  A good company should stand behind their word and have customer service that leaves the customer happy.      That fact that they would say such about me,  that an expert told them in April, that I use various sites and try get my money back is a total disgrace.  That indeed breaks confidentiality. I Well had left that advisor a poor review,  as they were totally inaccurate,  only to find it deleted within a day.  In fact,  everyone I had gone later to try review to let others know they were inaccurate for me,  the low star ratings were deleted.  I have asked for money back from another company who did scam me,  Just like you have.    This company takes 50% of whatever is spent with the advisor.  I believe it to be fair to ask for kasambas 50% regarding my account and I will consider the other a loss.  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear Sir or Madam:[redacted] received a complaint regarding [redacted] (ID # [redacted]).  [redacted] is an active customer of [redacted] and contacts her preferred psychic through our Spirituality and Religion online expert services. According to her complaint, [redacted] is disputing all...

charges that she has incurred for communications with expert(s) because of the billing mechanism. Since [redacted] is still actively using our services, our customer service team is willing to offer a one-time refund of $200 to resolve her concerns: We note the following facts regarding our Spirituality and Religion online expert services: 1)   The Terms of Use that apply to such service clearly states that all experts are independent of [redacted] and [redacted] is not responsible or liable for, and does not warrant or ensure that, any advice or recommendations offered by any expert is correct or accurate or will satisfy the member’s requirements.  For more information please find the Member Terms and Conditions at the following: [redacted] 2)   It should be noted that even though [redacted] disclaims any liability or responsibility for communications between our customers and the psychics, [redacted] does, on occasion, offer refunds on a case-by-case basis to its customers for charges incurred via [redacted]’s Spirituality and Religion expert services. More information regarding our refund process is included at: [redacted]

LivePerson made attempts to reach the customer several times. The 12-month contract term and pricing is visible to each customer during the registration process (see images below).We confirmed the account is cancelled.

Hi [redacted],I've been in touch with our customer service and billing department for more information on your account and was unable to locate using your email address in this complaint.Please provide the LivePerson member ID, email address associated with your LivePerson account or last four digits of...

the credit card number (amount and date of last transaction).With this information I should be able to research and confirm the account is no longer being billed.Thanks,

At this time, I have been contacted directly by PrestoExperts Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
they claim they cannot find my account and I agree because I never set up an account with them. I do, however, have a bank statement...

showing that they deducted money from my bank account. The have not refunded the charge they made, nor have they requested a copy of my statement, and it is becoming obvious that this is a stalling tactic and that perhaps they have no intention of refunding my money. They have not contacted me at the phone number I gave them in response to the request made by their security manager on or about August **, 2015, in order to speak directly with me about my complaint. On August **, 2015, I sent a another message, acknowledged by an automatic e-mail reply system. that it had been ten days since I provided the contact phone number and that I had not heard from anyone with their company. As of this afternoon, I still have not heard from the company.[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear Sir or Madam,LivePerson's Small Business Director has contacted the customer directly to discuss this complaint and arrange for a refund; therefore, this matter is closed.Thank you.

At this time, I have been contacted directly by PrestoExperts Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 Hello, The company has answered my refund e-mail. I've sent them the files to provide them with some proof....

Please let me know if you would like to see this. It took them a while to respond so I am hoping it won't take too long this time. Best Regards, **
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding PrestoExperts Inc. has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Dear Sir or Madam,Unfortunately, LivePerson has exhausted all remedies available regarding this customer's request. It was decided that this customer's account is not eligible for a refund for reasons previously explained in responses from LivePerson that cite terms the customer agreed to regarding this complaint #.Thanks,