John Eagle Sport City Toyota

I bought a Lexus IS
This car had hail damage and was repair with a real bad paint job I am not a mechanic or a body shop man but I got the car to a certified body shop man and he said this car was hail and they failed to tell me this so this is like fraud, when I went back to talk to the sales manager I was mistreated and they told me leave the keys we will refund your money and get the *** out of here, is this why we go to a dealer to buy a car? You better bring a mechanic and a body shop man with you next time you try to buy a car from this people sports city Toyota

If I could give this joke of a company a real rating it would be a -
UPDATE: After SIX months I was finally told today that they (Sports City Toyota) accepted my lease from a leasing company that they don't do business with I called numerous times, I visited the company numerous times as did my husband and they NEVER ONCE got back to me I called Les - the leasing manager at least times to get this resolved Because this has taken so long my remaining balance was sent to collections and my credit went from excellent to fair The general manager Jeff *** had the audacity to tell us, "Well why didn't you just pay it and worry about it later??" Well WHY DON"T YOU DO YOUR JOB AND TRAIN YOUR INCOMPETENT EMPLOYEES SO THEY DON'T ACCEPT LEASES THAT THEY ARE UNABLE TO CORRECTLY DEAL WITH???? I turned in my car with Florida plates, they knew it was an out of state car and didn't check who I had financed through I called at least times and NEVER got a call back This is the WORST customer service I have ever had to deal with in my lifetime THIS IS THEIR FAULT! THEY ACCEPTED MY LEASE RETURN!!!!! I SHOULD HAVE BEEN TOLD, "WE CAN'T ACCEPT IT!" I should have driven it back to Florida myself Worst experience ever WILL NEVER do business with Toyota again I'm going to post this experience I went through everywhere possible The worst employees I've ever dealt with If I acted the way these people act at my job I'd be fired immediately - as would most people They don't care at all about their customers NEVER RETURNED ONE CALL!!!!!!!!! All of this could have been easily avoided if they actually knew how to do their job and told me, "Oh sorry, we can't accept your lease here." Complete fail on their part
DO NOT RETURN A LEASE HERE They are completely incompetent and haven't trained their employees to deal with lease returns I turned my lease in July 31st and later received a bill with a late charge for another months rent because they didn't process the paperwork until the 16th of August! When I called to get this settled I was greeted with what would be the equivalent of a bunch of hysterical children having no idea what to do They keep trying to blame me because I didn't know the name of the person that took my information when I turned it in, who assured me they would process everything and that I had nothing to worry about as I'll I had to do was fill out a piece of paperwork with my name and account number and the millage on my car The whole process took about min and then I SAW HIM GIVE MY INFORMATION TO THE MANAGERso clearly it should be documented somewhere They then changed their tone and told me that there's a "special" person you turn your lease into - WHY WOULD I KNOW THIS???? WHY WOULDN"T THEIR EMPLOYEES KNOW THIS? When I was greeted at the door and told them, "Hey, I'm turning in my lease!" why wasn't I told, "Oh here's so and sothe lease guy!" The woman on the phone called me an it and hung up on me - that's how unprofessional these people are I then called back and spoke with the leasing manager and low and behold he was able to find that special piece of paper I had been asking for the entire time that had the date of when I turned in my lease He too was extremely short and was obviously irritated I was bothering him This is a scam They are literally scamming people I am going to contact the Revdex.com about this Ye be warned!

I bought a used Chevy Avalanche 2wd and turns out to be a lemon and am having no help from the dealership with making it right
I have never in my life had to deal with a company that has had such poor customer service in my lifeIf you are in the market for a new or used car I would avoid Sportcity Toyota like the plague the worst experience I have ever hadAnd they are doing nothing for me *** I have been waiting on a phone call from the used car sales director for a month! These people are a joke! I'm so disappointed in the lack of care for a customer
I bought an Avalanche from them expecting to get at least one good road trip out of the truck before I had to deal with any major issues and with in the first two months and less than 3,miles from the purchase of this vehicle transmission went out completely, u joint busted, speedometer is jacked up and now have no cruise control
Purchased vehicle 7/23/picked up vehicle 7/31/broke down in New Mexico on 9/29/aga

Purchased cars from them, just to be screwed over everytime
First car purchased November with their "in house" financing was never reported to any credit bearauI came to purchase another vehicle here since I havent established credit to go anywhere elseAfter months, the transmission started acting up and I traded the car inJuly 9, 2016, I purchased a new Toyota Carolla with my father as the cosignerAfter attempting to pay my bill, the bank advised me that none of my information was entered into the system and this car isnt going towards my credit!!! So now I am back at square A, I cannot establish credit because these crooks are preying on the innocentI will take legal action at this point because I have been misleaded not once or twice, THREE TIMES! I will never, ever step foot in this establishment again