John Rist Jewelers

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

To whom it may concern:
The buyers order that Great Neck Nissan submitted to the Revdex.com is the preliminary one which is written by the salesperson and signed by both the customer and the sales manager upon agreement of terms.  The printed buyers order/bill of sale/finance agreement is done upon finalization of the terms with the dealership Business/Finance Manager.  At no time was any information withheld from [redacted] nor was he rushed to sign any documents. 
This customer has already approached Great Neck Nissan for a refund concerning mileage on his vehicle after we upgraded his wheels per his request.  He had complained that the mileage required to road test his wheels was unacceptable and wanted a rebate. 
This complaint is currently being handled by Revdex.com, NYS Attorney General and Nissan Consumer Affairs.  We have replied to all the agencies with the same documentation. 
Respectfully,
Stacey B[redacted]
General Manager
Great Neck Nissan

To whom it may concern:
In response to the above listed complaint, please see the attached buyer’s agreement that was signed by the purchaser upon agreement of terms.  It clearly states “all rebates and incentives to dealer if applicable” under the agreed price of $17385.  On the...

subsequent buyer’s order that was printed upon completion of the purchase it fully breaks out that rebate and how we arrived at the purchase price/taxes. Upon further inspection, I noticed that the customer WAS charged $86.50 more in sales tax than was originally agreed upon on the preliminary buyers order.  As an accommodation, we have sent him a refund check for that amount.  Feel free to contact me if you have any further questions regarding this matter.Respectfully,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 Thank you Revdex.com for your assistance in this matter. This is how great neck nissan operates then I will be forced to post my concerns on all social media and take further action. Now I know why Nissan has the worst reputation. They con their customers into leases! 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 Phil the salesman and my mother was present and can testify that during my lease signing I was promised that Nissan will pay for the wear and tear, the one month paynent which became two months of late payment because they left my honda accord sitting in their shop for over a month. I called for them to hold my ez pass and phil said okay and they had it but after three attempts to retrieve it I was informed that they lost it. I was definitely promised that they will pay for the over mileage because I would not have purchased a Nissan if otherwise. Nissan have a form that they want the customer to sign stating that the customer will be responsible for the over mileage but I did not sign that form. That is when they agreed to pay for my over mileage. If Nissan can provide Revdex.com with that form with my signature agreeing to pay for my over mileage then I will have nothing more to say but I know I did not sign that form because they agreed to pay for the over milages. They even asked me how many miles the Honda have and how many miles were over mileage. They know darn well they agreed to pay for the over mileage! If this is how Great neck Nissan operates then I must say this is a horrible first experience with Nissan. My previous three year lease with Honda was fine. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]