Johnson & Johnson

I purchased Rogaine from this company and it came advertised with a 10 dollar rebate. The rebate was not honored even though I had a valid receipt.

I signed up for Johnson and Johnson’s aveeno class action law suit by the listed feb 4th 2018 date and never received my $50 rebate. When I called and emailed everyone directed me to a number that was an automated machine describing the law suit. No one answered my question of where my rebate was. I left multiple voicemails and emails. I’ve even talked to customer service representatives and no one is able to help apparently. It just seems like Johnson and Johnson are trying to get out of paying their consumers after they lost a class action suit.

Parents Do Not Purchase the Johnson's Baby Bubble Bath!!! There is too much cheap fragrance, and very little bubbles. IF you have eczema this product will flare or exacerbate the condition.
I suffered a severe rash around the neck, underarms and chest area after using J & J products.
After the whole deal with the Baby Powder, women diagnosed with CANCER after the use of their products, yes CANCER!!! I still tried to give them a chance.
JOHNSON & JOHNSON still sells Low quality products in fancy bottles. Its not worth it, this company has strayed away from products of integrity.

It's NOT worth the health of your skin.
I tried calling customer service to file a complaint, she simply stated someone may read it but they won't contact you. Uncouth, they could care less, as long as the product is sold.

We as consumers have to be diligent in sourcing safe products. J&J is a grandfather company, they should not be selling these harmful products.

I e-mailed Johnson and Johnson a month ago about a bottle of its sunscreen with moisturizer quit pumping out of the bottle. I never heard back.

Tylenol extra strength. Exp. 12/21. LOT:MBC229
2017. 30040978/119147
Ive taken this before and never endured this side affect.
On mothers day I, Mayra Maldonado statred feeling a little soar throat. I then brought tylenol bottle at CVS n took two tablets for pain. The next morning toom took n notice a slight ringing in the ear. The next day took two more and now I have a continuous ringing.
Thurs now stiil in pain took one tablet not two tablets n now it feels cloged n still ringing in right ear. This tylenol bottle not sure why. Pls. Check lot number not sure if is good. I would pls. Like my 10 dollars back n compensation to go see a doctor. Thank you

Johnson and Johnson offers a $10 rebate for the male Rogaine hair product. After creating an online rewards account and submitting the required documentation for the $10 rebate I waited for the rebate to arrive. After checking my online account at rogaiuerewards.com I noticed that my submission for the rebate did not have final approval. On 11/18/2017 I emailed the company through the Customer Care Center and asked if anything else was needed for my rebate to process. On 11/20/2017 I was notified that my account was manually reviewed and I would be receiving a rebate check in the mail in 5-6 weeks. The reference number for the company response/transaction was ***.
On 1/27/2018 I notified the Customer Care Center for Rogaine that over 6 weeks had passed and the rebate check had not been received. Reference number for this notification was ***.
On 1/30/2018 I was sent an email from the rewards department that a $10 rebate check would be mailed within 5-6 weeks.
On 4/5/2018 I notified the Customer Care Center that 6 weeks had passed and the rebate check had not been received in the mail. I stated that without resolution I would be filing a complaint with the Revdex.com. Reference number 018793124B.
On 4/6/2018 I was emailed by the Customer Care Center that a rebate check would be mailed in 7-10 business days.
As of 5/14/2018, no rebate check has been received.

I have been on the phone with THE corporate office for 3 hours about an average of 40 mins per call. I have been left on hold, had the call dropped amongst other issues. But must egregious is the BLATANT LIE one of their representative just tried to pass on me.

I AM DISABLED and 65 years old. Purchased 2 bottles of 45 count Zyrtec. Contacted company when their offered coupon failed to generate so I paid full. Contacted company and they agreed to send me coupons. Firstly, the coupons for $4 were not able to be printed and I was told at that time the issue was on THEIR end and they were working on it. They apologized. Then they sent coupons that expired in just weeks after and were not used. Still can't print and as older people, we should not have to.

Asked for a supervisor today and was transferred to a male rep who asked all sorts of questions and said where did I purchase and I said CVS. I HOPE THEY CAN PULL THESE CALLS AS MOST COMPANIES RECORD THEM. He told me hold on let him get some info because at this point he will just issue a refund for the product! So he was able to find the previous contacts. Then the call drops and I start again with a worse rep. She says she cant find anything of me ever contacting the company and after 36 minutes comes back and says that she found the prior rep and he does not know what I was talking about. I ask for a supervisor, she puts me on hold and after 24 mins comes back to my line and asks if this is the supervisor's line!!!!!! I cant believe this. After 47 mins this last go round, I hung up.,

At this point, I expect the product refund of $35.98. Thank you.

I went for a dental checkup and found out that my teeth had been stained by my mouthwash.
I was using the Listerine Ultra Clean product with the light blue tinge.
It was to blame for staining on my teeth, which took a long time to get rid of.
My dentalcare provider said this is a common occurrence.

I would never have used the product if I had known of this risk.
There should be a warning on the bottle.

The company advertises $10 rebates with the purchase of their product if you submit the requirements listed. I meet all requirements and still have not received the rebates as promised. This has now happened on two occasions, first starting in March 2017. I have contacted J&J on numerous occasions in excess of 10 emails/phone calls. Their response remains " submission has been approved, please allow 4-6 weeks for refund. It has been 7 months. I have been more than patiently waiting on their deceitful tactics. If this bait and switch scheme is their idea of practical customer service, please inform me as I will no longer do business with this company or its affiliates. If no true intent would be made to issue rebates as listed then it should be forbidden for them to advertise this as a selling point.

Rogaine and its ordering department along with 4 supervisors and approximately 10 employees have constantly advised me that my refund for their expired product is in the mail. I have been waiting since 10/09/17 for a refund and each time I am told my issue will be resolved and it never is. I have extensive notes on dates, times and people I spoke to who have promised a resolution. I ordered a product, paid for it and it expired in leas than a years time. I requested to send back the expired product and have it replaced with non expired items and I was told they cannot send out new product, only issue me a refund. Yet refund never comes and staff is less than helpful. I would like to be contacted by someone who can resolve my issue without further delay. Rogaine owes me $77.00 and I would like to receive what is owed to me without having to file a small claims lawsuit. Thank you

Yesterday I purchased Aveeno Baby active Naturals Daily Moistue Lotion 18 FL OZ. It was sealed with plastic. When it was sitting on bathroom counter I noticed it was less than 3/4 full. I already removed seal to use when I noticed it in the light. I then unscrewed top to look in and noticed it was in fact less than 3/4 full. I then compared it to another lotion of equivalent size to another distributor and noted their product inside was about 95% full. Product was slightly less than full from top. Very upset that I paid $8.99 for this product that is less than 18 FL Oz. I noticed product is made in Canada. I would love to return product to target because it is disceptive marketing practices and I do not appreciate being deceived especially when I am paying premium dollar for a lotion compared to other similar moisturizing lotions. I feel cheated by this local company.

I have a manufacturer's coupon for $2 off a Destin diaper rash product with NO expiration date. When I tried to use it at Target, I was told by cashier that it was not scanning.
I was told to contact the company of the product.
I did. The customer rep said my coupon must be "old" and therfore was not scanning.
I told her it was from quite some time ago but that the coupon says "no expiration date" on it. Doesn't "no expiration date" mean "no expiration "?
I feel this is false advertisement or something.
Coupons now adays are only cents off coupons, not much of a savings. With product pricing going up I feel this should have and should still be honored.
I was embarrassed in the store when they would not accept the manufacturers coupon.

I purchased qty. two Rogaine at *** in Minnetonka, MN 55305 on April 19, 2017. The reason I purchased two is because there was a rebate form attached to the product stating if two are purchased, to go on-line to ***" to receive a rebate for $25. I went to the site, created an ID and password, uploaded my entire receipt. I was contacted to say the entire receipt was not visable on the upload, so I tried to do it again. They have locked the upload feature on my account. I submitted a "contact us" form to Rogaine, explaining my problem. I called and spoke to someone at Rogaine, they looked at my account and couldn't tell me when the rebate would be issued. I submitted a "contact us" form again and still nothing. This is unfair advertising, misleading the consumer and scamming the consumer. They need to make good on their commitment or don't advertise otherwise.

I made an online complaint August 3, 2017 through the Johnson & Johnson website regarding the Vanilla Baby Wash drying out my children’s skin during use. I was advised to call into the customer service line to be further assisted; which I did and spoke with a supervisor by the name of “Jenny” who was very rude explaining to me that explained to me that none of your products are retailed over $3.99; and if I do get a reimbursement coupon it would be valued over that price. She didn’t ask any questions regarding the skin irritation which was my original complaint. After making another online complaint August 4, 2017 regarding the terrible customer service I was advised to contact the customer service line via phone again to be further assisted. Which I complied and conducted an over 40 minute medical inquiry with a representative on August 8, 2017 regarding this wash; and was informed I would be mailed envelopes to send the products in question back to Johnson & Johnson. This gentlemen never asked for any of my contact information during the duration of the phone call. Its’ been over a month and I haven’t received any documentation nor further resolution to assist me in resolving this issue after I’ve done everything asked of me.