Joseph, Mann, & Creed

[redacted] The following is our response to your notice regarding the above complaint: HERTZ Car Rental placed an account in the amount of $for [redacted] with our agency for collections on April 25, Please be advised our records indicate the consumer had previously submitted to this office on May 15, a letter of dispute In an effort to resolve the consumer’s dispute, we have contacted our client, HERTZ Car Rental , who has confirmed the name and address listed on the account as well as the amount owedEnclosed are supporting documents provided by our client that confirm the charges The account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agencyOur agency does not report debt on behalf of our client to any consumer reporting agencies The closure of the file in our office does not insure that our client will not pursue the balance in another mannerHERTZ Car Rental is the sole owner of the accounts placed with our agency for collection Should you have any questions regarding this account, please feel free to contact us at the number listed below Sincerely, Lisa L [redacted] Chief Compliance Officer Joseph, Mann & Creed [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAlthough I believe the proof of charges document to be extremely invalid, I appreciate that your particular company won't be contacting me regarding this matter in the futureThanks

[redacted] [redacted] *** [redacted] [redacted] [redacted] [redacted] The following is our response to your notice regarding the above complaint: [redacted] placed an account in the amount of $1,for [redacted] with our agency for collections on July 7, Prior to the receipt of this notice, our records do not indicate the consumer had submitted to this office any dispute of the debt In an effort to resolve the consumer’s dispute, we have contacted our client, [redacted] ***, who has confirmed the name and address listed on the account as well as the amount owedEnclosed are supporting documents provided by our client that confirm the charges Additionally, via e-OSCAR we have requested the account be deleted from any consumer reporting agency files to which we have submitted informationConsumer reporting agencies may take up to days or longer to update consumer reports and this is beyond our control The account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agencyOur agency does not report debt on behalf of our client to any consumer reporting agencies The closure of the file in our office does not insure that our client will not pursue the balance in another manner [redacted] is the sole owner of the accounts placed with our agency for collection Should you have any questions regarding this account, please feel free to contact us at the number listed below Sincerely, Lisa L [redacted] Chief Compliance Officer Joseph, Mann & Creed [redacted]

Dear [redacted] s, The following is our response to your notice regarding the above complaint: [redacted] - Houston placed an account in the amount of $4,for [redacted] with our agency for collections on August 2, The account was closed in our office on August 14, 2014, and removal was requested from any credit reporting agencies In an effort to resolve the consumer’s dispute, we have requested via e-OSCAR again that the account be deleted from any consumer reporting agency files to which we have submitted informationConsumer reporting agencies may take up to days or longer to update consumer reports and this is beyond our control The account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agency The closure of the file in our office does not insure that our client will not pursue the balance in another manner [redacted] – Houston is the sole owner of the accounts placed with our agency for collection Should you have any questions regarding this account, please feel free to contact us at the number listed below Sincerely, Lisa L [redacted] Chief Compliance Officer Joseph, Mann & Creed [redacted]

[redacted] *** [redacted] [redacted] *** [redacted] [redacted] The following is our response to your notice regarding the above complaint: Fiserv F/K/A Checkfree placed an account in the amount of $for [redacted] with our agency for collections on September 28, Please be advised our records indicate the consumer had previously submitted to this office on October 13, a letter of dispute which contained a notice to cease and desist all attempts to collect this debt In an effort to resolve the consumer’s dispute, we have contacted our client, Fiserv F/K/A Checkfree, however, our client has been unable to verify the debt as requestedTherefore, we have ceased collection of this account and have returned the account to our client The account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agencyOur agency did not report debt on behalf of our client to any consumer reporting agencies The closure of the file in our office does not insure that our client will not pursue the balance in another mannerFiserv F/K/A Checkfree is the sole owner of the accounts placed with our agency for collection Should you have any questions regarding this account, please feel free to contact us at the number listed below Sincerely, Lisa L [redacted] Chief Compliance Officer Joseph, Mann & Creed [redacted]

Initial Business Response / [redacted] (1000, 5, 2016/06/07) */ [redacted] June 7, Summit County Revdex.com Attention: [redacted] , Consultant Re: Revdex.com File Number: [redacted] Filed by [redacted] against Joseph Mann and Creed Dear [redacted] , The following is our response to your notice regarding the above complaint: [redacted] placed an account in the amount of $for [redacted] with our agency for collections on May 13, Prior to the receipt of this notice, our records do not indicate the consumer had submitted to this office any dispute of the debt In an effort to resolve the consumer's dispute, we have contacted our client, [redacted] , who has confirmed the name and address listed on the account as well as the amount owedEnclosed are supporting documents provided by our client that confirm the charges The account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agencyOur agency does not report debt on behalf of our client to any consumer reporting agencies The closure of the file in our office does not insure that our client will not pursue the balance in another manner [redacted] is the sole owner of the accounts placed with our agency for collection Should you have any questions regarding this account, please feel free to contact us at the number listed below Sincerely, Lisa L [redacted] Chief Compliance Officer Joseph, Mann & Creed [redacted]

Initial Business Response / [redacted] (1000, 5, 2016/03/17) */ [redacted] The following is our response to your notice regarding the above complaint: [redacted] placed an account in the amount of $for [redacted] with our agency for collections on March 2, Please be advised our records indicate the consumer had previously submitted to this office on March 14, a letter of dispute In an effort to resolve the consumer's dispute, we have contacted our client, [redacted] , who has confirmed the name and address listed on the account as well as informing us to close the account in our office The account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agencyOur agency does not report debt on behalf of our client to any consumer reporting agencies The closure of the file in our office does not insure that our client will not pursue the balance in another manner [redacted] is the sole owner of the accounts placed with our agency for collection Should you have any questions regarding this account, please feel free to contact us at the number listed below Sincerely, Lisa L [redacted] Chief Compliance Officer Joseph, Mann & Creed [redacted] Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/03/18) */ (The consumer indicated he/she ACCEPTED the response from the business.)

The following is our response to your notice regarding the above complaint: The [redacted] placed an account in the amount of $for [redacted] with our agency for collections on November 1, We received a payment from [redacted] on November 11, 2016, and remitted to The [redacted] [redacted] I spoke with The [redacted] today January 20, 2017, they are now showing the payment as being receivedThe consumer can contact them and restart her subscriptionThe account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agencyOur agency does not report debt on behalf of our client to any consumer reporting agencies The closure of the file in our office does not insure that our client will not pursue the balance in another mannerThe [redacted] is the sole owner of the accounts placed with our agency for collectionShould you have any questions regarding this account, please feel free to contact us at the number listed belowSincerely, Lisa L [redacted] Chief Compliance Officer Joseph, Mann & Creed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me

Sorry I was out of the office yesterdayI am satisfied with that response, I wanted them to not make contact again and it seems that they've stated they won'tI can login to the complaint and make a formal response if you need me to in order to close the complaintThank you for your help! [redacted] [redacted] ***

Initial Business Response / [redacted] (1000, 5, 2015/04/30) */ April 30, Dear Anita Robertson, The following is our response to your notice regarding the above complaint: Budget Truck placed an account in the amount of $for [redacted] with our agency for collections on April 06, In an effort to resolve the consumer's dispute, we have contacted our client, Budget Truck , who has confirmed the name and address listed on the account as well as the amount owedEnclosed are supporting documents provided by our client that confirm the charges The account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agencyOur agency does not report debt on behalf of our client to any consumer reporting agencies The closure of the file in our office does not insure that our client will not pursue the balance in another mannerBudget Truck is the sole owner of the accounts placed with our agency for collection Should you have any questions regarding this account, please feel free to contact us at the number listed below Sincerely, [redacted]

Initial Business Response /* (1000, 5, 2016/02/08) */
***
The *** placed an account in the amount
of $for *** *** with our agency for collections on December 4,
Prior to the receipt of this notice, our records do not indicate the consumer had submitted to this office any dispute of the debt
In an effort to resolve the consumer's dispute, we have contacted our client, ***,who has confirmed the name and address listed on the account as well as the amount owedEnclosed are supporting documents provided by our client that confirm the charges
We would like to work with resolving this account with MsBoltonWe are including a payment plan letter to assist in making arrangements for her to resolve
Should you have any questions regarding this account, please feel free to contact us at the number listed below
Sincerely,
Lisa S***
Chief Compliance Officer
Joseph, Mann & Creed
***
***
Initial Consumer Rebuttal /* (2000, 7, 2016/02/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept this because this is all I was asking them to do in the first place and the lady that was calling me by the name of Berlinda D*** kept saying I couldn't make payments and she was very rude and unpleasant to deal withI would also like to say that all of *** equipment was returned to their office

Initial Business Response /* (1000, 5, 2016/05/04) */
***
The following is our response to your notice regarding the above complaint:
Our client The *** placed an
account in our office with the following phone number of *** for collections on March 15,
Prior to the receipt of this notice, our records indicate Mr*** *** had submitted to this office a dispute of the debt advising this debt was not his, and we had an incorrect phone number
The account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to Mr*** *** by our agency
Should you have any questions regarding this account, please feel free to contact us at the number listed below
Lisa L***
Chief Compliance Officer
Joseph, Mann & Creed
***

The following is our response to your notice regarding the above complaint: *** *** *** placed an account in the amount of $for *** *** with our agency for collections on July 31, In an effort to resolve the consumer’s dispute, we have contacted our
client, *** *** ***, however, our client has been unable to verify the debt as requestedTherefore, we have ceased collection of this account and have returned the account to our client The account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agencyOur agency does not report debt on behalf of our client to any consumer reporting agencies. The closure of the file in our office does not insure that our client will not pursue the balance in another manner*** *** *** is the sole owner of the accounts placed with our agency for collection Should you have any questions regarding this account, please feel free to contact us at the number listed below

The *** *** placed an account in the amount of $for *** *** with our agency for collections on May 8, In an effort to resolve the consumer’s dispute, we have contacted our client, *** ***, however, our client has been unable to verify the debt as requested
Therefore, we have ceased collection of this account and have returned the account to our client The account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agencyOur agency does not report debt on behalf of our client to any consumer reporting agencies. The closure of the file in our office does not insure that our client will not pursue the balance in another manner*** *** is the sole owner of the accounts placed with our agency for collection Should you have any questions regarding this account, please feel free to contact us at the number listed below Sincerely, Lisa L*** Chief Compliance Officer Joseph, Mann & Creed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.Thank you for proving I do not owe CheckFreePay Corporation wrongly placed me in collections. "In an effort to resolve the consumer’s dispute, we have contacted our client, Fiserv F/K/A Checkfree, however, our client has been unable to verify the debt as requestedTherefore, we have ceased collection of this account and have returned the account to our client."

To Whom is May Concern, The following is our response to your notice regarding the above complaint: Fiserv F/K/A Checkfree placed an account in the amount of $for Michael McLoughlin with our agency for collections on July 22, Please be advised our records indicate the consumer had
submitted to this office a letter of dispute on August 15, In an effort to resolve the consumer’s dispute, we have contacted our client, Fiserv F/K/A Checkfree, who has confirmed the name and address listed on the account as well as the amount owedEnclosed are supporting documents provided by our client that confirm the chargesThe account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agencyOur agency did not report the debt on behalf of our client to any consumer reporting agencies. The closure of the file in our office does not insure that our client will not pursue the balance in another mannerFiserv F/K/A Checkfree is the sole owner of the accounts placed with our agency for collectionShould you have any questions regarding this account, please feel free to contact us at the number listed belowSincerely, Lisa L*** Chief Compliance Officer Joseph, Mann & Creed ***

To Whom is May Concern, The following is our response to your notice regarding the above complaint: *** *** placed an account in the amount of $for *** *** with our agency for collections on July 20, Please be advised our records indicate the consumer had
not submitted to this office a letter of dispute In an effort to resolve the consumer’s dispute, we have contacted our client, *** ***, who has confirmed the name and address listed on the account as well as the amount owedEnclosed are supporting documents provided by our client that confirm the charges The account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agencyOur agency does not report debt on behalf of our client to any consumer reporting agencies. The closure of the file in our office does not insure that our client will not pursue the balance in another manner*** *** is the sole owner of the accounts placed with our agency for collection Should you have any questions regarding this account, please feel free to contact us at the number listed below Sincerely, Lisa L*** Chief Compliance Officer Joseph, Mann & Creed ***
*** *** * *** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Initial Business Response /* (1000, 5, 2015/05/21) */
Ms*** in order to review your account, can you please provide me with more details such as your mailing address and/ or telephone number?
Thank you,
***
Initial Consumer Rebuttal /* (3000, 7, 2015/05/22) */
(The consumer
indicated he/she DID NOT accept the response from the business.)
I am only replying with additional information as requestedMy mailing address is ***
Final Business Response /* (4000, 9, 2015/05/27) */
The following is our response to your notice regarding the above complaint:
The Hertz Car Rental placed an account in the amount of $for Archie *** with our agency for collections on April 16,
Please be advised our records indicate the consumer had previously submitted to this office on April 27, that the account was in dispute
In an effort to resolve the consumer's dispute, we have contacted our client, Hertz Car Rental, who has confirmed the name and address listed on the account as well as the amount owedEnclosed are supporting documents provided by our client that confirm the charges
The account has been closed by our agency and returned to the original creditorNo further attempts to communicate or collect the debt, written or verbal will be made to the consumer by our agencyOur agency does not report debt on behalf of our client to any consumer reporting agencies
The closure of the file in our office does not insure that our client will not pursue the balance in another mannerHertz Car Rental is the sole owner of the accounts placed with our agency for collection
Should you have any questions regarding this account, please feel free to contact us at the number listed below
Sincerely,
***
Chief Compliance Officer
Joseph, Mann & Creed