JR Trading

Hi [redacted] We sincerely apologize for the delay in you receiving your refund! Your refund has been processed Once again, our apologies! Thanks, Sally SnoreDoc

Complaint: [redacted] I am rejecting this response because: I was never refunded anything, even though the company posted that they didThis issue has not been resolved, and the company lied Regards, [redacted] ***

Hi ***We are so sorry to hear that you are not satisfied with your purchase! We apologize for the delay in getting back to you! Customer service is important to us! We will be more than happy to process your refund for you! Thanks,SallySnoreDocTell us why here...

Hi- I am sorry about this - please contact me directly at ***

Tried reaching out to the customer via phone and email - offering additional units shipped out to them - awaiting a response

[A default letter is
provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Hi *** We are so sorry for the delay in responding to your messages! We really understand your frustration and we will go ahead and correct this issue right awayI will process your refund for you, and you should be seeing it in your account within 3-business daysCustomer service it our top
priorityPlease let us know if we can assist you further! Thanks, Sally SnoreDoc

HI. Please contact me directly and I will issue you a complete refund.*** thank you!

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you
may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that if my package is delivered to me since my credit card was charged, then I will be satisfied.
Regards,
*** ***

Hi- We are sorry you are unhappy with your purchase, a complete refund has been issued. you will be seeing this refund reflect on your card with in hours

Hi, We sincerely apologizes that you received the wrong item and the wrong packaging.I have issued a full refund to your account- this should be reflected shortly.Customer Service is our #priority- please accept our apologizes and thank you for bringing this matter to our attention so we can make
the necessary changes in our shipping system to insure that this does not happen again.Thanks,JR Trading Customer Service

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may...

update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Hi- Please contact me and I will issue you a refund. [redacted] Thanks

Hi-I am sorry you haven't received your order. Please reach out to me at [redacted] and I will be happy to issue you a complete refund. Thank you![redacted]

Hi-A refund has been issued.Thanks

Hi [redacted] We sincerely apologize for the inconveniences you were caused! Due to a technical issue we did not have access to our emails. We really understand your frustration, and we are so sorry your purchase did not work out for you! We will go ahead and process your refund for you. Once again...

our apologies! Please let us know if we can assist you further! Thanks, Sally SnoreDoc

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it...

before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
[redacted]
[redacted]

Hi [redacted]We are so sorry to hear that you are not satisfied with your purchase! We apologize for the delay in getting back to you! Customer service is important to us! We will be more than happy to process your refund for you!  Thanks,SallySnoreDocTell us why here...

Added handling late. I will put a stop on this order asap.[redacted]