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J.S. Resolution Group, Inc.

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Reviews J.S. Resolution Group, Inc.

J.S. Resolution Group, Inc. Reviews (25)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The response from JSR, and I quote "so my only guess is that you have JSR confused with another collection agency collecting on a different debtRest assured that JSR is a legit collection agency who collects on legit debt on a volunteer basesAt this time JSR expectation is that the desired resolution has been met especially since it is not our company contacting the complainant at this time." is a sorry excuse/cover up on contact with my husbandI can pull phone records of incoming calls that will show JSR contacted my husband AFTER knowing "there is a cease and desist" noted on his account with themNext time we receive contact, we will make sure to pursue legal action, as we have been harassed by this company more than onceI do not accept this response at allThere have been numerous complaints on this company, and quite frankly, I am surprised they have not been shut downLegit companies do not handle themselves with bad conduct, rudeness, threats, horrible ethics, I could go on
Regards,
*

J.S Resolution Group, Inc(JSR) has received your complaint and would like to begin by apologizing for any disturbance you may have experienced during the attempt to collect on your delinquent debt Rest assured J.S Resolution Group, Incis a legit collection agency who collects on legit
debt on a volunteer basis JSR acknowledges your concerns and has placed a cease and desist on this account therefor no further contact will be made to this complainantAt this time JSR expectation is that the complainants desired resolution has been met

J.S Resolution Group, Inc(JSR) would like to begin by apologizing for any misunderstanding or confussion you experienced with our companyJ.S Resolution Group, Incis a legit collection agency who collects on legit debt on a voluteer basesRest assured that a cease and desist has been placed on
this account per your request therefor no further contact will be made from JSR to the complainant and this account is sealedIt is our expectation that your desired resolution has been met therefor no further action needs to be taken

J.S Resolution Group, Inc(JSR) would like to apologize for the misrepresentation of our company, JSR is a legit collection agency who collects on legit debt on a volunteer basisWe have no explanantion for the rude and obnoxious behavior you speack of, rest assured the employee is being held
fully accountable for his/her actionsAt this time JSR has placed a cease and desist on this account therefor no further contact will be made from JSR to complainantJSR only expectation at ths time is that the complainants desired resolution has been met

J.S Resolution Group, Inc(JSR) has reviewed your complaint and aknowledges your concerns Rest assured JSR is a legit collection agency who collects on legit debt Our records do indicate that an attempt to collect on a debt was unsucessful and therefor a cease a desist was placed on
this account immediately there after No further contact will or has been made since and our expectation at this time is that the complainants desired resolution has been met

J.S Resolution Group, Inc (JSR) is in receipt of your complaint and appreciates your concernJSR is in fact a legit collection agency who collets on legit debt on a volunteer basesAt this time JSR would like to thank you for your payment towards this delinquent debt and provide you with a hard
copy of your payment arrangements and receipt of paymentJ.S Resolution Group, Incexpectation at this time is that the complainants desired resolution has been met

J.S Resolution Group, Inc(JSR) is in receipt of your complaint, let me begin by apologizing for any hardship you may have encountered during the attempt to collect on one of your delinquent debtsRest assured JSR is a legit collection agency who collects on legit debt on a volunteer basisOur
records do indicate that a payment of $was made on January 26, towards an original balance of $ Mistakenly the notes weren't updated to reflect that the $was an agreed settlement offer which is why you started to receive phone calls again At this time the notes have been updated, and the account is closed, and a cease and desist has been placed on this account as well therefor no further contact will be made to complaint

Revdex.com:I have reviewed the response made by the business in reference to complaint ID 10678886, and find that this resolution is satisfactory to me. Regards, [redacted]

J.S Resolution Group, Inc (JSR) has recieved your complaint and appreciates your concern. Rest assured that J.S Resolution Group, Inc. is a legit collection agency who collects on legit debt on a volunteer bases. Our records do reflect your payment towards the delinquent debt and we thank you for...

that, we would also like to re-establish new payment arrangements with you if that is still an option. It is our expectation now that the complainants desired resolution has been met, Thank you!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I do not want to hear from this company again, and I will be checking my credit report periodically to make sure this false claim does not degrade my financial status.  With all of the other complaints I have seen on this company, I would like to think they would be held more accountable for their unprofessional, threatening, and flat-out FALSE collection acts.
Regards,
[redacted]

J.S Resolution Group, Inc. (JSR) is in receipt of your complaint and appreciates your concern, and would like to apologize for any disturbance you may have encountered in regards to this delinquent debt. Rest assured JSR only collects on legit debt on a volunteer basis so at this time we have agreed...

to honor your request a cease and desist has been placed on this account. Our expectation now is that the desired resolution has been met.

J.S Resolution Group, Inc. (JSR) appreciates your complaint and would like to apologize for any miscommunication issues you may have encountered during this phone call. Our records indicate that there is and has been a cease and desist on this account since late 2014, so my only guess is that you...

have JSR confused with another collection agency collecting on a different debt. Rest assured that JSR is a legit collection agency who collects on legit debt on a volunteer bases. At this time JSR expectation is that the desired resolution has been met especially since it is not our company contacting the complainant at this time.

J.S Resolution Group, Inc. (JSR) has received your complaint and appreciates your concern. Rest asured, JSR collects on legit debt on a volunteer basis. Our record do indicate an attempt to collect on a debt was unsuccessful and a cease and desist was place on the account immediately. Our...

expectation at this time is that your desired resolution has been met.

J.S Resolution Group, Inc. (JSR) would like to apologize, you see our accounts are electronically transfered to us which is why maybe the dates got mixed up. Rest assured that we are a legit collection agency who collects on legit debt on a volunteer bases. At this time JSR is prepared to place a...

cease and desist on this account due to the statue of limititations along with refunding the $50. Please look for the check in the mail, so at this time JSR expectation is that the complainants desired resloution has been met.

J.S Resolution Group, Inc (JSR) would like to begin by apologizing for any misconvenience you may have experienced during the time of this phone call. Rest assured JSR is a legit collection agency who collects on legit debt on a volunteer basis.  Our records don't indicate a debt in the...

complainants name so the account can't be accessed at this time until further information is giving as to whos name this account is in.  Once that information is furbished a cease and desist can be placed on this account.

Js Resolutions is the first contact. To whom I paid $350. and they told me they would destroy file. Now Prosource is calling with the exact same ref#[redacted]. JS Resolutions have not done what they had agreed to and now I receive calls every 6 months from someone new in regards to this Exact same...

reference #. Please advise what do I need to do.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.We still have concerns about your practices. When this company started INITAIL contact, you were informed that in fact that we did file bankruptcy. My husband and I both talked to your "attorney"  in your "legal" department and was also told by her that we could not include this type of a collection account in our bankruptcy and that he still had to pay it or would be pursued for a judgment.  With your false representation of the practices that you have, and the "misunderstanding", it is very clear that this company will do whatever it takes to collect that dollar, regardless if it is legal or not by threatening whomever you are contacting. My point is that, and I must make it clear, again, your collectors and attorney knew that we filed bankruptcy from the beginning, STILL demanded payment and debited it out of our account, knowing this should have been a cease and desist. If it weren't for me, you would have gotten away with money that was illegal to collect, since my husband doesn't know all of the laws when it comes to bad debt. Again, I used to work for a collection agency, so I am familiar with practices of collection. Only when I got my attorney involved did you change your tune and return our money.  I hope others in the future do not have to deal with such rude, disrespectful people, who threaten unlawfully. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,

J.S Resolution Group, Inc (JSR) is in reciept of your complaint and would like to begin by apologizing for the misrepresentation of our company on behalf of a single employee. Rest assured JSR is a legit collection agency who collects on legit debt. At this time with respect to your desired...

resolution JSR has placed a cease and desist on this account along with punishing the employee responsible for the misrepresentation. It is our expectation now that your desired resolution has been met and that you are satisfied at this time.

J.S Resolution Group, Inc. (JSR) appreciates your complaint and would like to apologize for any misunderstandings we may have encountered.

10600625
. JSR is going to take your word for it that this debt has already been paid and place a cease and desist on the...

account. Rest assured that no further contact will be made from JSR to complainant or any other person in relations to this delinquent debt.

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Address: 3842 Harlem Rd Suite 400–142, Cheektowaga, New York, United States, 14225

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