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Julie's Realty

1700 Kennedy Causeway #160, North Bay Village, Florida, United States, 33141

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Julie's Realty Reviews (%countItem)

WE ARE THE L/L OF THE PROPERTY AT ***, *** NORTH BAY VILLAGE FL XXXXX. WE WERE PLANNING TO RENT THIS APT TO *** OUR PROSPECTIVE TENANTS SIGNED THE LEASE AND DEPOSITED ESCROW DEPOSIT AT THE AMOUNT OF $1,650.00 TO JULIE'S REALTY, LLC. AT THE LAST MOMENT HE REFUSED TO PROCEED WITH THE CONTRACT. CONSEQUENTIALLY, WE LOST TIME AND MONEY. DUE TO THE FACT, THAT HE BREACHED THE CONTRACT, WE ARE ENTITLED FOR THE DEPOSIT. HOWEVER, JULIE'S REALTY REFUSED TO RETURN THE MONEY. WE ARE ASKING YOU TO INTERVENE, STOP THIS UNLAWFUL PRACTICE AND PUNISH DISHONEST PEOPLE.

Desired Outcome

Refund WE NEED OUR MONEY BACK.

Julie's Realty Response • Jan 12, 2018

Document Attached***
This situation started on 10/18/2017 when $1650 was deposited into our escrow account as a deposit to move into a unit 403 at Grandview Palace for a lease to start on 11/1/2017. Lease was fully signed on 10/13/2017. Tenants promptly applied to condo association, and due to landlord questioning credit issues that had been explained AFTER lease was signed, condo approval was NOT given by 11/1/2017, and tenants had to pay another months rent where they currently live. Landlord wrote an addendum for a new move in date of 11/27/XXXX - XX days after lease was supposed to start, and tenants no longer wanted apartment, and were about to pay another months rent where they currently lived as they were required to give 30 days notice to move. They decided not to move forward with said lease and DID NOT SIGN ADDENDUM, as attached in documents. On 11/23/2017, ***. *** of *** Miami Beach, realtor representing landlords sent a very nasty email to our agent asking for the disbursements, even though they had already been done- also attached in the email. By 11/27/2017, ***. *** was notified tenants weren't moving forward. He then proceeded to send a release and cancellation with the deposit of $1650 going back to landlords, but this wasn't agreed upon with the tenants. Tenants responded right away and so did the agent asking the tenants not to talk to him and only reach out to us. We explained to the agent that we will not be returning the deposit to anyone until both parties agreed who the deposit should be going to. on 11/30/2017, tenant notified us he will be moving to get an attorney, which he did get one and realtor for landlord just resent cancellation email and had still not gotten back to us about an attorney for the landlords. On 12/11/17, tenant notified us he got legal representation and his attorney told him that a valid contract does not exist and for his money to be returned. He also sent us the information of the attorney. We reached out to *** to ask us what his clients wanted to do on 12/11/17 and got no response. On 12/14/2017, the tenant wrote an email to *** asking him to ask his clients to allow the deposit to be released back to him and got no response and sent him the information of the attorney. On 12/15/2017, we sent an email stating that their silence means they are authorizing us to release their deposit by 5:00pm that day back to the tenants. ***. *** automatically responded and said we are not authorized to release the deposit, but was still NOT giving us a solution to the issues and did not respond about his clients getting an attorney. I asked Mr. for the addendum that wasn't signed and he didn't respond. I got the addendum from the tenant on 12/18/2017. On 12/19/2017, tenant sent another email about the situation and we again reached out to the other realtor with no response. On 12/27/2017, I again sent another email stating that we would be releasing the deposit as we have not heard back from them, or their attorney. on 12/28/2017, ***. *** responded stating the landlords got an attorney and sent his information and he would reach out after the new year. We responded stating we would not wait until after the new year as we had been emailing them for over 2 weeks without a response. As good faith for the landlords, I reached out to their attorney and waited for a response after the new year as the realtor said they got an attorney. The tenant also provided me with emails that states he DID try to get condo approval around 11/7/17, but because of the hold up with the landlord, it was already past the date of 11/1/17. on 1/2/18, after the new year, tenant reached out to see if attorney had contacted us, and we had not heard back. On 1/4/18, I emailed all parties again, stating deposit would be released due to their silence. on Friday 1/5/18, the attorney who supposedly was hired by the landlord reached out to me and said HE IS NOT HANDLING THIS MATTER AND TO REMOVE HIM FROM ALL OF THE EMAILS. The agent for the landlord LIED about getting an attorney involved. I emailed ***. ***, and got no response as he obviously doesn't want to deal with it anymore and the deposit was released back to the tenant. The landlords agent was at fault here and not ***'s realty as we did everything we were supposed to do.

Customer Response • Jan 16, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
First of all, as we found out from ***'s Realty response they were not only acting as a company holding ESCRO accounts, but as real estate agent for the tenants, which represents pure conflict of interest. This is probably the main reason why they can not be objective in this case.

This situation started for us on 10/13/17 when potential tenants *** and *** signed the lease. After signing the tenants supposed to do following:
1. Deposit $1,650.00 to ESCRO accounts
2. Obtain approval letter from condo association.
3. Pay the remaining amount of money and get the keys.

Responding to point 1. It took 5 days to deposit ESCRO to ***'s Realty.
L/L had nothing to do with this delay (see business response from 01/12/2018).

As per point 2. It took additional 13 days for the tenant to submit documents to management office.
L/L had no influence on collecting documents and negotiating with the management,
because list of documents and procedure is regulated by condo association rules.
Ms. from Grand View Palace (XXX)XXX-XXXX informed us that they were ready only on 10/31/17. For scheduling the date of interview the tenants spent another 15 days.
They failed to appear for the 1st interview and after several rescheduling finally went through on 11/15/17.
L/L had numerous contacts with the management asking to speed up the processing (it's clear because we were loosing money), but all the dates and time were dictated by Mr., as per management worker. Following, the tenant notified us over text message that they have a moving date on 11/30/17, the reason was previous dates were not convenient for them because: "...I' am not taking a day off work this week because I just had to do it. Next week is thanks giving and we are out of town for the holidays. So the week of 27th was available" (see copy of text message from Mr. on 11/15/17 - SMS#1).
Thus, the tenants asked for another 15 days of postponing.
From our part L/L agreed to compensate processing of documents with $100.00 (see addendum to contract #1) and to reschedule start of leasing from 11/27/17- the date Mr. promised to pay rest of the money.
To reflect the new date of leasing our real estate agent Mr. prepared addendum #2.
On 11/26/17 the tenant informed us that the money will be paid tomorrow: "...The holiday and my traveling prevented me from going to the bank to get the money order. I'm going to the bank tomorrow during my lunch break to get the money order. I can give it to the realtor tomorrow night." (see copy of text message from Mr. on 11/26/17 - SMS#2).

As per point 3. On 11/27/17 Mr. refused to proceed with the contract.

Per our understanding, all delays with processing of documents and postponing the starting date of lease are fully responsibility and liability of tenants who are defaulted just few hours from money transferring, as they promised.
Also, please, see the letter of our r/e agent *** confirming this point of view
(E-mail from 12/19/17).

All described above is a clear case of breach of contract, and regulations. It deserves appropriate evaluation and reflection in the rating. We are also certain that we are entitled for ESCRO deposit.

WE ARE THE L/L OF THE PROPERTY AT ***, *** NORTH BAY VILLAGE FL XXXXX. WE WERE PLANNING TO RENT THIS APT TO *** OUR PROSPECTIVE TENANTS SIGNED THE LEASE AND DEPOSITED ESCROW DEPOSIT AT THE AMOUNT OF $1,650.00 TO JULIE'S REALTY, LLC. AT THE LAST MOMENT HE REFUSED TO PROCEED WITH THE CONTRACT. CONSEQUENTIALLY, WE LOST TIME AND MONEY. DUE TO THE FACT, THAT HE BREACHED THE CONTRACT, WE ARE ENTITLED FOR THE DEPOSIT. HOWEVER, JULIE'S REALTY REFUSED TO RETURN THE MONEY. WE ARE ASKING YOU TO INTERVENE, STOP THIS UNLAWFUL PRACTICE AND PUNISH DISHONEST PEOPLE.

Desired Outcome

Refund WE NEED OUR MONEY BACK.

Julie's Realty Response • Jan 12, 2018

Document Attached***
This situation started on 10/18/2017 when $1650 was deposited into our escrow account as a deposit to move into a unit 403 at Grandview Palace for a lease to start on 11/1/2017. Lease was fully signed on 10/13/2017. Tenants promptly applied to condo association, and due to landlord questioning credit issues that had been explained AFTER lease was signed, condo approval was NOT given by 11/1/2017, and tenants had to pay another months rent where they currently live. Landlord wrote an addendum for a new move in date of 11/27/XXXX - XX days after lease was supposed to start, and tenants no longer wanted apartment, and were about to pay another months rent where they currently lived as they were required to give 30 days notice to move. They decided not to move forward with said lease and DID NOT SIGN ADDENDUM, as attached in documents. On 11/23/2017, ***. *** of *** Miami Beach, realtor representing landlords sent a very nasty email to our agent asking for the disbursements, even though they had already been done- also attached in the email. By 11/27/2017, ***. *** was notified tenants weren't moving forward. He then proceeded to send a release and cancellation with the deposit of $1650 going back to landlords, but this wasn't agreed upon with the tenants. Tenants responded right away and so did the agent asking the tenants not to talk to him and only reach out to us. We explained to the agent that we will not be returning the deposit to anyone until both parties agreed who the deposit should be going to. on 11/30/2017, tenant notified us he will be moving to get an attorney, which he did get one and realtor for landlord just resent cancellation email and had still not gotten back to us about an attorney for the landlords. On 12/11/17, tenant notified us he got legal representation and his attorney told him that a valid contract does not exist and for his money to be returned. He also sent us the information of the attorney. We reached out to *** to ask us what his clients wanted to do on 12/11/17 and got no response. On 12/14/2017, the tenant wrote an email to *** asking him to ask his clients to allow the deposit to be released back to him and got no response and sent him the information of the attorney. On 12/15/2017, we sent an email stating that their silence means they are authorizing us to release their deposit by 5:00pm that day back to the tenants. ***. *** automatically responded and said we are not authorized to release the deposit, but was still NOT giving us a solution to the issues and did not respond about his clients getting an attorney. I asked Mr. for the addendum that wasn't signed and he didn't respond. I got the addendum from the tenant on 12/18/2017. On 12/19/2017, tenant sent another email about the situation and we again reached out to the other realtor with no response. On 12/27/2017, I again sent another email stating that we would be releasing the deposit as we have not heard back from them, or their attorney. on 12/28/2017, ***. *** responded stating the landlords got an attorney and sent his information and he would reach out after the new year. We responded stating we would not wait until after the new year as we had been emailing them for over 2 weeks without a response. As good faith for the landlords, I reached out to their attorney and waited for a response after the new year as the realtor said they got an attorney. The tenant also provided me with emails that states he DID try to get condo approval around 11/7/17, but because of the hold up with the landlord, it was already past the date of 11/1/17. on 1/2/18, after the new year, tenant reached out to see if attorney had contacted us, and we had not heard back. On 1/4/18, I emailed all parties again, stating deposit would be released due to their silence. on Friday 1/5/18, the attorney who supposedly was hired by the landlord reached out to me and said HE IS NOT HANDLING THIS MATTER AND TO REMOVE HIM FROM ALL OF THE EMAILS. The agent for the landlord LIED about getting an attorney involved. I emailed ***. ***, and got no response as he obviously doesn't want to deal with it anymore and the deposit was released back to the tenant. The landlords agent was at fault here and not ***'s realty as we did everything we were supposed to do.

Customer Response • Jan 16, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
First of all, as we found out from ***'s Realty response they were not only acting as a company holding ESCRO accounts, but as real estate agent for the tenants, which represents pure conflict of interest. This is probably the main reason why they can not be objective in this case.

This situation started for us on 10/13/17 when potential tenants *** and *** signed the lease. After signing the tenants supposed to do following:
1. Deposit $1,650.00 to ESCRO accounts
2. Obtain approval letter from condo association.
3. Pay the remaining amount of money and get the keys.

Responding to point 1. It took 5 days to deposit ESCRO to ***'s Realty.
L/L had nothing to do with this delay (see business response from 01/12/2018).

As per point 2. It took additional 13 days for the tenant to submit documents to management office.
L/L had no influence on collecting documents and negotiating with the management,
because list of documents and procedure is regulated by condo association rules.
Ms. from Grand View Palace (XXX)XXX-XXXX informed us that they were ready only on 10/31/17. For scheduling the date of interview the tenants spent another 15 days.
They failed to appear for the 1st interview and after several rescheduling finally went through on 11/15/17.
L/L had numerous contacts with the management asking to speed up the processing (it's clear because we were loosing money), but all the dates and time were dictated by Mr., as per management worker. Following, the tenant notified us over text message that they have a moving date on 11/30/17, the reason was previous dates were not convenient for them because: "...I' am not taking a day off work this week because I just had to do it. Next week is thanks giving and we are out of town for the holidays. So the week of 27th was available" (see copy of text message from Mr. on 11/15/17 - SMS#1).
Thus, the tenants asked for another 15 days of postponing.
From our part L/L agreed to compensate processing of documents with $100.00 (see addendum to contract #1) and to reschedule start of leasing from 11/27/17- the date Mr. promised to pay rest of the money.
To reflect the new date of leasing our real estate agent Mr. prepared addendum #2.
On 11/26/17 the tenant informed us that the money will be paid tomorrow: "...The holiday and my traveling prevented me from going to the bank to get the money order. I'm going to the bank tomorrow during my lunch break to get the money order. I can give it to the realtor tomorrow night." (see copy of text message from Mr. on 11/26/17 - SMS#2).

As per point 3. On 11/27/17 Mr. refused to proceed with the contract.

Per our understanding, all delays with processing of documents and postponing the starting date of lease are fully responsibility and liability of tenants who are defaulted just few hours from money transferring, as they promised.
Also, please, see the letter of our r/e agent *** confirming this point of view
(E-mail from 12/19/17).

All described above is a clear case of breach of contract, and regulations. It deserves appropriate evaluation and reflection in the rating. We are also certain that we are entitled for ESCRO deposit.

WE ARE THE L/L OF THE PROPERTY AT ***, *** NORTH BAY VILLAGE FL XXXXX. WE WERE PLANNING TO RENT THIS APT TO *** OUR PROSPECTIVE TENANTS SIGNED THE LEASE AND DEPOSITED ESCROW DEPOSIT AT THE AMOUNT OF $1,650.00 TO JULIE'S REALTY, LLC. AT THE LAST MOMENT HE REFUSED TO PROCEED WITH THE CONTRACT. CONSEQUENTIALLY, WE LOST TIME AND MONEY. DUE TO THE FACT, THAT HE BREACHED THE CONTRACT, WE ARE ENTITLED FOR THE DEPOSIT. HOWEVER, JULIE'S REALTY REFUSED TO RETURN THE MONEY. WE ARE ASKING YOU TO INTERVENE, STOP THIS UNLAWFUL PRACTICE AND PUNISH DISHONEST PEOPLE.

Desired Outcome

Refund WE NEED OUR MONEY BACK.

Julie's Realty Response • Jan 12, 2018

Document Attached***
This situation started on 10/18/2017 when $1650 was deposited into our escrow account as a deposit to move into a unit 403 at Grandview Palace for a lease to start on 11/1/2017. Lease was fully signed on 10/13/2017. Tenants promptly applied to condo association, and due to landlord questioning credit issues that had been explained AFTER lease was signed, condo approval was NOT given by 11/1/2017, and tenants had to pay another months rent where they currently live. Landlord wrote an addendum for a new move in date of 11/27/XXXX - XX days after lease was supposed to start, and tenants no longer wanted apartment, and were about to pay another months rent where they currently lived as they were required to give 30 days notice to move. They decided not to move forward with said lease and DID NOT SIGN ADDENDUM, as attached in documents. On 11/23/2017, ***. *** of *** Miami Beach, realtor representing landlords sent a very nasty email to our agent asking for the disbursements, even though they had already been done- also attached in the email. By 11/27/2017, ***. *** was notified tenants weren't moving forward. He then proceeded to send a release and cancellation with the deposit of $1650 going back to landlords, but this wasn't agreed upon with the tenants. Tenants responded right away and so did the agent asking the tenants not to talk to him and only reach out to us. We explained to the agent that we will not be returning the deposit to anyone until both parties agreed who the deposit should be going to. on 11/30/2017, tenant notified us he will be moving to get an attorney, which he did get one and realtor for landlord just resent cancellation email and had still not gotten back to us about an attorney for the landlords. On 12/11/17, tenant notified us he got legal representation and his attorney told him that a valid contract does not exist and for his money to be returned. He also sent us the information of the attorney. We reached out to *** to ask us what his clients wanted to do on 12/11/17 and got no response. On 12/14/2017, the tenant wrote an email to *** asking him to ask his clients to allow the deposit to be released back to him and got no response and sent him the information of the attorney. On 12/15/2017, we sent an email stating that their silence means they are authorizing us to release their deposit by 5:00pm that day back to the tenants. ***. *** automatically responded and said we are not authorized to release the deposit, but was still NOT giving us a solution to the issues and did not respond about his clients getting an attorney. I asked Mr. for the addendum that wasn't signed and he didn't respond. I got the addendum from the tenant on 12/18/2017. On 12/19/2017, tenant sent another email about the situation and we again reached out to the other realtor with no response. On 12/27/2017, I again sent another email stating that we would be releasing the deposit as we have not heard back from them, or their attorney. on 12/28/2017, ***. *** responded stating the landlords got an attorney and sent his information and he would reach out after the new year. We responded stating we would not wait until after the new year as we had been emailing them for over 2 weeks without a response. As good faith for the landlords, I reached out to their attorney and waited for a response after the new year as the realtor said they got an attorney. The tenant also provided me with emails that states he DID try to get condo approval around 11/7/17, but because of the hold up with the landlord, it was already past the date of 11/1/17. on 1/2/18, after the new year, tenant reached out to see if attorney had contacted us, and we had not heard back. On 1/4/18, I emailed all parties again, stating deposit would be released due to their silence. on Friday 1/5/18, the attorney who supposedly was hired by the landlord reached out to me and said HE IS NOT HANDLING THIS MATTER AND TO REMOVE HIM FROM ALL OF THE EMAILS. The agent for the landlord LIED about getting an attorney involved. I emailed ***. ***, and got no response as he obviously doesn't want to deal with it anymore and the deposit was released back to the tenant. The landlords agent was at fault here and not ***'s realty as we did everything we were supposed to do.

Customer Response • Jan 16, 2018

(The consumer indicated he/she DID NOT accept the response from the business.)
First of all, as we found out from ***'s Realty response they were not only acting as a company holding ESCRO accounts, but as real estate agent for the tenants, which represents pure conflict of interest. This is probably the main reason why they can not be objective in this case.

This situation started for us on 10/13/17 when potential tenants *** and *** signed the lease. After signing the tenants supposed to do following:
1. Deposit $1,650.00 to ESCRO accounts
2. Obtain approval letter from condo association.
3. Pay the remaining amount of money and get the keys.

Responding to point 1. It took 5 days to deposit ESCRO to ***'s Realty.
L/L had nothing to do with this delay (see business response from 01/12/2018).

As per point 2. It took additional 13 days for the tenant to submit documents to management office.
L/L had no influence on collecting documents and negotiating with the management,
because list of documents and procedure is regulated by condo association rules.
Ms. from Grand View Palace (XXX)XXX-XXXX informed us that they were ready only on 10/31/17. For scheduling the date of interview the tenants spent another 15 days.
They failed to appear for the 1st interview and after several rescheduling finally went through on 11/15/17.
L/L had numerous contacts with the management asking to speed up the processing (it's clear because we were loosing money), but all the dates and time were dictated by Mr., as per management worker. Following, the tenant notified us over text message that they have a moving date on 11/30/17, the reason was previous dates were not convenient for them because: "...I' am not taking a day off work this week because I just had to do it. Next week is thanks giving and we are out of town for the holidays. So the week of 27th was available" (see copy of text message from Mr. on 11/15/17 - SMS#1).
Thus, the tenants asked for another 15 days of postponing.
From our part L/L agreed to compensate processing of documents with $100.00 (see addendum to contract #1) and to reschedule start of leasing from 11/27/17- the date Mr. promised to pay rest of the money.
To reflect the new date of leasing our real estate agent Mr. prepared addendum #2.
On 11/26/17 the tenant informed us that the money will be paid tomorrow: "...The holiday and my traveling prevented me from going to the bank to get the money order. I'm going to the bank tomorrow during my lunch break to get the money order. I can give it to the realtor tomorrow night." (see copy of text message from Mr. on 11/26/17 - SMS#2).

As per point 3. On 11/27/17 Mr. refused to proceed with the contract.

Per our understanding, all delays with processing of documents and postponing the starting date of lease are fully responsibility and liability of tenants who are defaulted just few hours from money transferring, as they promised.
Also, please, see the letter of our r/e agent *** confirming this point of view
(E-mail from 12/19/17).

All described above is a clear case of breach of contract, and regulations. It deserves appropriate evaluation and reflection in the rating. We are also certain that we are entitled for ESCRO deposit.

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Address: 1700 Kennedy Causeway #160, North Bay Village, Florida, United States, 33141

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