J.W. Pumbing and Heating Reviews (23)
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J.W. Pumbing and Heating Rating
Address: 50 W Liberty St STE 250, Reno, Texas, United States, 89501-1973
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[redacted] We will re-ship the item again and cover the extra $79.00. Please make sure you or someone is there to receive it at any of the 4th attempts [redacted] will try to deliver. Thank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because: This response does not address my main complaint, which was about the lamp. The marble base of the lamp is damaged (they sent a chipped product) and I was asking for a replacement of the marble base, free of charge, with a damage-free item. I paid for an expensive lamp and I should have an intact product delivered. It is amazing that they don't even bother to mention anything about the lamp in their response. As far as the clock is concerned, this is about the second part of my complaint, and I can't comment until I receive the product and see if they sent the right one.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
That is incorrect. Based on the email I've attached before it clearly shows that I emailed you guys first to cancel my order. The shipping and tracking information email from you guys came after my email.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]