October 15, The Dispute Resolution Department Greater Houston Revdex.com West Loop South, Suite Houston, Texas Re: [redacted] [redacted] Complaint ID: [redacted] URS No: [redacted] Dear Dispute Resolution Department: This letter is in response to the recent complaint forwarded by your office regarding [redacted] The undersigned is the Director of Compliance for United Recovery Systems, L.PWe appreciate the opportunity to respond to your concernsWe have reviewed the complaint and the related matterAs a result of our investigation we have made the following determinations: First, I would like to thank Mr [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operationsOn August 12th, our office received placement of a file from our client, [redacted] , in Mr [redacted] ’s nameOur records indicate Mr [redacted] contacted our office to discuss placement of his accountOn each occasion our agents attempted to explain the reasoning behind the account’s placement with our officeOn October 7th, the above referenced Revdex.com complaint was received and the account was placed in a hold status to cease communication while attempting to resolve the matterAdditionally, on October 14th, we received a validation request from Mr [redacted] The documents from the client were on mailed to the address we have on file the same dayFurthermore, a copy of Mr [redacted] ’s complaint, all supporting documentation, and this response were forwarded to the creditor so they may be aware of his concerns Finally, URS is not a data furnisher and does not report any negative information to the credit bureausAs such, URS has not reported negative information to any credit bureau with regard to your account at any timeIf you would like to provide our office with additional documentation detailing the reporting you are referencing, we will be happy to help assist you in resolving the issue If I can be of further assistance, please don’t hesitate to call me at [redacted] Kind regards, Brenda [redacted] Director of Compliance United Recovery Systems, LP
October 15, The Dispute Resolution Department Greater Houston Revdex.com West Loop South, Suite Houston, Texas Re: [redacted] [redacted] Complaint ID: [redacted] URS No: [redacted] Dear Dispute Resolution Department: This letter is in response to the recent complaint forwarded by your office regarding [redacted] The undersigned is the Director of Compliance for United Recovery Systems, L.PWe appreciate the opportunity to respond to your concernsWe have reviewed the complaint and the related matterAs a result of our investigation we have made the following determinations: First, I would like to thank Mr [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operationsOn August 12th, our office received placement of a file from our client, [redacted] , in Mr [redacted] ’s nameOur records indicate Mr [redacted] contacted our office to discuss placement of his accountOn each occasion our agents attempted to explain the reasoning behind the account’s placement with our officeOn October 7th, the above referenced Revdex.com complaint was received and the account was placed in a hold status to cease communication while attempting to resolve the matterAdditionally, on October 14th, we received a validation request from Mr [redacted] The documents from the client were on mailed to the address we have on file the same dayFurthermore, a copy of Mr [redacted] ’s complaint, all supporting documentation, and this response were forwarded to the creditor so they may be aware of his concerns Finally, URS is not a data furnisher and does not report any negative information to the credit bureausAs such, URS has not reported negative information to any credit bureau with regard to your account at any timeIf you would like to provide our office with additional documentation detailing the reporting you are referencing, we will be happy to help assist you in resolving the issue If I can be of further assistance, please don’t hesitate to call me at [redacted] Kind regards, Brenda [redacted] Director of Compliance United Recovery Systems, LP