I have tried to locate a sale to the person opening the complaint but it appears either the name is spelled incorrectly or she did not purchase a vehiclePlease contact the dealership and ask for a manager to pursue this further
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Today I received ANOTHER MAILING FROM their COMPANYPlease make them
take me off all mailings related to my nameI DO NOT UNDERSTAND how this is so difficult.
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because: I have called five times and left messages with the receptionist for a manager to...
contact me, after this message was sent. The receptionist stated she will have the Manager Brian contact me. I called the next day and left another message for him or any manager except Brittany to contact me I have not received a message from anyone as of yet
Sincerely,
[redacted]
Thank you for your follow up. Two date I have submitted the requested payment information on two occasions as requested by the Dealership, and have yet to receive my refund. There has no...
communication with me via email, or telephone regarding any issue with processing this return. This is beyond unacceptable. If the matter not can be resolved within the next 48 hours I will take the necessary steps to retrieve my refund, including pursing all applicable interest for the time in which my deposit has been held without services rendered.
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because: I feel every place of business should stand behind the product they choose to sell
, especially when the product has a limited warrant of sixty days or three thousand miles. I believe the United States thrives on the policy that every consumer should be satisfied and I am not. I am also out of $3,500 and my husband can not get to work. I feel every car that Barberino choose to sell, they should honor all and any problem especially when it happens within a short period of time. This car is still under warrant with them. Yes I understand the car is a [redacted] product but I purchased this car from them. I need a car for my husband to get to work. I am truly disappointed of their response of not wanting to understand the difficulty I am in and I purchase my mini van from them just October of last year to take my four children to school. I spend even went as far as tell my friends and family about purchasing their next vehicle from them. Every company honors the product they sell although [redacted] * [redacted] or [redacted] might not make every thing they sell, if the item is useless they take it back without complains. We are a low income family and we don't have another $5000.00 like Mr. Hugo mentioned to buy out of this car but we do believe we should be put into another car and I think they should not sell other products if they are not going to honor what they sell. In the future they should just sell [redacted] products. Thank you so much for your help and I am looking forward for this ruling to be in my favor because it will very difficult trying to get to New Haven for my job every morning at 6:00 am. Thanking you in advance.Sincerely Yours
[redacted]
The current payoff balance including the March payment that was just received is $6931.48. Feb 2016 payment was not made is is currently past due. Office manager has spoken to customer quite often to explain this to the customer.
As the customer stated [redacted] has issued a recall that must be completed at a [redacted] dealer. We cannot buy the car back simply because the manufacturer has issued a recall on a certain model line. We are a franchised [redacted] dealer who cannot perform [redacted] factory recalls. Factory recalls...
must be completed by a franchised dealer of the brand in question.
Customer has only been to us once for service on April 16. The transmission is the correct model for the car. The fluid is what was past full mark. Customer stated they several services performed at outside garages therefore we cannot verify who or when the fluid was topped off with the incorrect...
fluid. We only use [redacted] Cvt approved fluid at our location.
Complaint: [redacted]
I am rejecting this response because: I have received the refund, but that doesn't fix the 4 hard inquires that I have on my credit report resulting from the dealership being deceitful.
Sincerely,
[redacted]
The car the customer purchased does have a clean [redacted] report. The value given at another dealer isn't always the best deal. If the customer would like to come back to Barberino Nissan we can guarantee the highest trade in value possible based of the cars current condition and miles.VIN:...
[redacted] FRONT WHEEL DRIVE Standard Equipment | Safety OptionsStandard Equipment Power Windows, Power Steering, Air Conditioning, Power Brakes, Tilt Wheel, 6-digit Odometer Safety Options 4 wheel ABS [redacted] Report Provided By: Barberino Brothers [redacted]
[redacted]
.vTbl strong { margin-right: 2px; }
No accident / damage reported to [redacted]2 Previous owners8 Service records availableTypes of owners: Rental, Personal89,925 Last reported odometer readingWorth $130 less thanretail book value
I have tried to locate a sale to the person opening the complaint but it appears either the name is spelled incorrectly or she did not purchase a vehiclePlease contact the dealership and ask for a manager to pursue this further
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Please contact Rachel in our main office###-###-#### she is the one who has spoken with you and has your file on hand
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Today I received ANOTHER MAILING FROM their COMPANYPlease make them
take me off all mailings related to my nameI DO NOT UNDERSTAND how this is so difficult.
Sincerely,
*** ***
We will remove her from our mailing list
I am sending you this email to inform you I have resolution from my complaintI would like to close this complaint
Have spoken with customerJust waiting for a clear copy of the card she wishes to refund the deposit to
Revdex.com:
I have reviewed the response made by the business in reference to complaint [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
The refund was processed in April. Proof was emailed to the customer and we will be happy to provide Revdex.com a copy as well.
On Friday Dec 12 the customer received a check in the amount of $3350 to satisfy customers request.
Complaint: [redacted]
I am rejecting this response because: I have called five times and left messages with the receptionist for a manager to...
contact me, after this message was sent. The receptionist stated she will have the Manager Brian contact me. I called the next day and left another message for him or any manager except Brittany to contact me I have not received a message from anyone as of yet
Sincerely,
[redacted]
Thank you for your follow up. Two date I have submitted the requested payment information on two occasions as requested by the Dealership, and have yet to receive my refund. There has no...
communication with me via email, or telephone regarding any issue with processing this return. This is beyond unacceptable. If the matter not can be resolved within the next 48 hours I will take the necessary steps to retrieve my refund, including pursing all applicable interest for the time in which my deposit has been held without services rendered.
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]
Complaint: [redacted]
I am rejecting this response because: I feel every place of business should stand behind the product they choose to sell
, especially when the product has a limited warrant of sixty days or three thousand miles. I believe the United States thrives on the policy that every consumer should be satisfied and I am not. I am also out of $3,500 and my husband can not get to work. I feel every car that Barberino choose to sell, they should honor all and any problem especially when it happens within a short period of time. This car is still under warrant with them. Yes I understand the car is a [redacted] product but I purchased this car from them. I need a car for my husband to get to work. I am truly disappointed of their response of not wanting to understand the difficulty I am in and I purchase my mini van from them just October of last year to take my four children to school. I spend even went as far as tell my friends and family about purchasing their next vehicle from them. Every company honors the product they sell although [redacted] * [redacted] or [redacted] might not make every thing they sell, if the item is useless they take it back without complains. We are a low income family and we don't have another $5000.00 like Mr. Hugo mentioned to buy out of this car but we do believe we should be put into another car and I think they should not sell other products if they are not going to honor what they sell. In the future they should just sell [redacted] products. Thank you so much for your help and I am looking forward for this ruling to be in my favor because it will very difficult trying to get to New Haven for my job every morning at 6:00 am. Thanking you in advance.Sincerely Yours
[redacted]
The current payoff balance including the March payment that was just received is $6931.48. Feb 2016 payment was not made is is currently past due. Office manager has spoken to customer quite often to explain this to the customer.
As the customer stated [redacted] has issued a recall that must be completed at a [redacted] dealer. We cannot buy the car back simply because the manufacturer has issued a recall on a certain model line. We are a franchised [redacted] dealer who cannot perform [redacted] factory recalls. Factory recalls...
must be completed by a franchised dealer of the brand in question.
Please supply us with the dates of the inquiry so that we can write a letter and request for it to be removed.
Customer has only been to us once for service on April 16. The transmission is the correct model for the car. The fluid is what was past full mark. Customer stated they several services performed at outside garages therefore we cannot verify who or when the fluid was topped off with the incorrect...
fluid. We only use [redacted] Cvt approved fluid at our location.
Complaint: [redacted]
I am rejecting this response because: I have received the refund, but that doesn't fix the 4 hard inquires that I have on my credit report resulting from the dealership being deceitful.
Sincerely,
[redacted]
The car the customer purchased does have a clean [redacted] report. The value given at another dealer isn't always the best deal. If the customer would like to come back to Barberino Nissan we can guarantee the highest trade in value possible based of the cars current condition and miles.VIN:...
[redacted] FRONT WHEEL DRIVE Standard Equipment | Safety OptionsStandard Equipment Power Windows, Power Steering, Air Conditioning, Power Brakes, Tilt Wheel, 6-digit Odometer Safety Options 4 wheel ABS [redacted] Report Provided By: Barberino Brothers [redacted]
[redacted]
.vTbl strong { margin-right: 2px; }
No accident / damage reported to [redacted]2 Previous owners8 Service records availableTypes of owners: Rental, Personal89,925 Last reported odometer readingWorth $130 less thanretail book value
The deposit was refunded on 6/27