KDM Construction Ltd

We are disaoppointed [redacted] was dissatisfied with our response. We see that that he has become a trusted member of MobiSave and has as recently as today, had no problem with any submission since the time of his initial complaint. We will however provide the compensation that [redacted] believes he is  due for his interest in helping to make MobiSave the best it can be.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

MobiSave's response did not mention or even apologize for being lied to repeatedly by their customer service and did not try to explain why management, who I was told my complaint had been forwarded to, never contacted me or tried to resolve the issue. I say they didn't try to resolve the issue because no one ever contacted me from management to try to help or explain anything. It is quite apparent that the customer service staff is not well equipped to handle complaints such as mine where there was an obvious error with the processing of the payment and they just kept saying the same generic script over and over like robots instead of humans who can think and didn't seem to mind that the issue was never being resolved. Even as of the last communication with them it was like they type a script that blames the customer (me) for the error, and this is not good customer service. I still never received the [redacted] rejection notices I asked for several times. Again, not very good customer service.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]