Kenneth Eisen & Associates

I am writing in response to the complaint filed by [redacted] After reviewing this file, we have sent notification to the credit bureaus instructing them to delete this account from Ms [redacted] credit profile Please contact our office if you have any additional questions.Sincerely, [redacted] ***President

I am writing in response to the complaint filed by [redacted] *** Our records do not support Ms***'s claim that we duplicated credit reporting in reference to this account However, pursuant to the receipt of payment in full on April 13, 2015, we have sent notification to all three credit bureaus requesting that they permanently remove this item from Ms***'s credit profile(s) Please contact me if I can be of any assistance.Sincerely, [redacted] ***

I just don't know why people that work at these companies are snippy You would think I personally owed them money One thing this company needs to do is offer to send receipts for money paid to them I had to request this and am still waiting hours later to receive a receipt Since these debts are usually on credit reports you would think they would want to assist in getting these resolvedI can understand why it is not Revdex.com accredited

** *** *** ** *** *** *** *** *** *** ** *** *** *** ** *** *** *** *** *** ** *** *** ***
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

This consumer's desired resolution was "I need all billing statements to validate the validity of this debt, according to the [redacted], I demand verification of this alleged debt. I dispute the validity of this debt."  If you review our response, you can see that we agreed to mail this information to the consumer, we have marked her account as "disputed," and have provided information for her to contact the original creditor.

I have reviewed the information associated with Mr. [redacted] complaint.  His account was assigned to Kenneth, Eisen & Associates, Ltd. for collection by our client, [redacted]. [redacted] Health Network, on 3-17-14.  Subsequently, [redacted]. [redacted] Health Network reported to us that the account...

was paid in full on 6-11-14.  This information was reported accurately to the credit bureaus in accordance with the procedures mandated in our subscriber agreement with them.  If Mr. [redacted], as he states in his complaint, made any arrangements or agreement with [redacted]. [redacted] Health Network to delete this item from his credit profile, this has not been communicated to us by our client.  Upon notification from them that this account was placed on his credit report in error, we will send notification to the credit bureaus requesting deletion.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Pursuant to the receipt of this complaint, our office has verified that the account assigned to our office by [redacted] in the name of [redacted] in the amount of $529.14 is still outstanding.  This account was assigned to our office for collection on 10-9-14, and this is the...

first communication we have received from this consumer.  We would have been happy to send her documentation/verification had she simply contacted us previous to filing this complaint.  An itemized statement detailing all charges will be sent to the address provided within this complaint on 5-27-15.  [redacted] can be reached by calling ###-###-####.

I am writing in response to the complaint filed by [redacted].  Our records do not support Ms. [redacted]'s claim that we duplicated credit reporting in reference to this account.  However, pursuant to the receipt of payment in full on April 13, 2015, we have sent notification to all...

three credit bureaus requesting that they permanently remove this item from Ms. [redacted]'s credit profile(s).  Please contact me if I can be of any assistance.Sincerely,[redacted]
[redacted]

Pursuant to the receipt of this complaint, we have verified with [redacted] that this debt is valid and outstanding.  A copy of the itemization of charges, and the Explanation of Benefits received from [redacted] insurance carrier, reflecting patient responsibility for this claim, has...

been sent to the home address provided in this complaint on 5-22-15.

I am writing in response to the complaint filed by [redacted].  After reviewing this file, we have sent notification to the credit bureaus instructing them to delete this account from Ms. [redacted] credit profile.  Please contact our office if you have any additional...

questions.Sincerely,[redacted]President

We apologize for the negative experience [redacted] had with our company.  Subsequent to the events detailed in this complaint, our Vice-President, [redacted] spoke to [redacted] by telephone and resolved these issues.  A statement was sent out in today's mail (3-25-14)...

to the address provided by [redacted] during her conversation with [redacted].Please contact me if you have any questions or concerns.Sincerely,[redacted]PresidentKenneth, Eisen & Associates, Ltd.[redacted] (toll-free)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the 
Regards,
[redacted]

To Whom It May Concern:I have reviewed the complaint detailed above.  Mr. [redacted] did not contact our office as advised in our letter to find out what services [redacted] was billing him for.  Had he done so, we would have been more than happy to supply him with a detailed...

itemization of the charges.  At this point, the account has been paid in full.  In consideration of the circumstances, we are willing to send a deletion request to the credit bureaus instructing them to permanently remove this item from Mr. [redacted]'s credit profile.  This request was submitted today.Please contact me if you have any additional questions or concerns.Sincerely,[redacted]PresidentKenneth, Eisen & Associates, Ltd.

I have reviewed the information associated with Mr. [redacted] complaint.  His account was assigned to Kenneth, Eisen & Associates, Ltd. for collection by our client, [redacted] Health Network, on 3-17-14.  Subsequently, [redacted] Health Network reported to us that the account...

was paid in full on 6-11-14.  This information was reported accurately to the credit bureaus in accordance with the procedures mandated in our subscriber agreement with them.  If Mr. [redacted], as he states in his complaint, made any arrangements or agreement with [redacted] Health Network to delete this item from his credit profile, this has not been communicated to us by our client.  Upon notification from them that this account was placed on his credit report in error, we will send notification to the credit bureaus requesting deletion.

We apologize for the negative experience [redacted] had with our company.  Subsequent to the events detailed in this complaint, our Vice-President, [redacted] spoke to [redacted] by telephone and resolved these issues.  A statement was sent out in today's mail (3-25-14)...

to the address provided by [redacted] during her conversation with [redacted].Please contact me if you have any questions or concerns.Sincerely,[redacted]PresidentKenneth, Eisen & Associates, Ltd.[redacted] (toll-free)

Pursuant to the receipt of this complaint, our office has verified that the account assigned to our office by [redacted] in the name of [redacted] in the amount of $529.14 is still outstanding.  This account was assigned to our office for collection on 10-9-14, and this is the...

first communication we have received from this consumer.  We would have been happy to send her documentation/verification had she simply contacted us previous to filing this complaint.  An itemized statement detailing all charges will be sent to the address provided within this complaint on 5-27-15.  [redacted] can be reached by calling ###-###-####.

I am writing in response to the complaint filed by [redacted].  After reviewing this file, we have sent notification to the credit bureaus instructing them to delete this account from Ms. [redacted] credit profile.  Please contact our office if you have any additional...

questions.Sincerely,[redacted]President

Kenneth, Eisen & Associates (KEA) has no business relationship with Credit Karma.  We do not report nor subscribe to their service(s).  As for Ms. [redacted]'s claim that she doesn't owe this, she has not made us aware of any dispute, and has made sporadic payments on this account since...

2-28-11.  However, based on the progress she's made throughout years of making partial payments, KEA agrees to close her account and send requests to all three credit bureaus instructing them to delete this account from Ms. [redacted]'s credit profile(s).