Keystone Law Reviews (%countItem)
Keystone Law Rating
Address: 2006 Swede Rd, East Norriton, Pennsylvania, United States, 19401-1787
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+1 (610) 239-7775 |
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I received a letter from Keystone Law LLC advising that they were trying to collect a debt from a medical provider. I have made several attempts to pay the debt, and am unable to reach anyone at this "law firm". I tried using their online portal to make a payment, which was declined. I tried using their telephone automated system to make a payment, and the system disconnected the call. I tried to leave a message for the "Mr. B" on my letter, whose extension could not be found. I also tried to leave a message in the general mailbox and my call was disconnected yet again. Is this an actual company that conducts business? Due to the circumstances, I'm now very reluctant to make a payment or give any information online or over the phone.
This company has continually called my job multiple times a week claiming they are attempting to collect a debt. I have never received mail from this company and do not recognize it. They do not even say who they are calling for. The number they are calling is .
February 18, 2020
To Whom It May Concern:
We are in receipt of the above referenced complaint. Our office shows a total of 2 telephone communication attempts, made a month apart from one another, to the phone number in question.
Both attempts were unanswered. We have marked the phone number (ending in ***) in our system to prevent additional communication attempts per the consumer's request.
On 12/6/2019 a letter was sent by our office to the same address provided in the consumer's Revdex.com complaint. We did not receive notice of a mail return from USPS on the same. We will mail the consumer additional information as to the reason for our communication attempts.
Thank You, Research Department
We have received a notice to collect on a bill that was never actually received or billed from a company with whom I am still doing business. Everything from this company is covered by insurance and we checked with them and there was no bill or submission of a collections against me. This company I believe is trying to extort money out of people using medical records to gain information.
December 30, 2019
To Whom It May Concern:
We are in receipt of the above referenced complaint. The consumer's allegation that our office is trying to extort money out of people using medical records to gain information" is false.
As per our 12/16/19 telephone conversation with the consumer, we submitted a request for additional information to our client. We had intended to provide the same to the consumer upon receipt. It appears that the consumer no longer wishes for us to provide this information. We will mark our account accordingly.
Thank You,
Research Department
I receive an automated message from Keystone Law LLC formerly formerly known as the law firm of *** numerous times weekly, over the last several months. I do not know what I am being contacted for and I haven't received any collections/debt related correspondence from Keystone Law LLC. I am not comfortable calling a number that I'm unclear about and have no documentation from to discuss any matters. I simply want these calls to stop.
December 11, 2019
To Whom It May Concern:
We are in receipt of the above referenced complaint. The consumer's phone number ending in *** has been marked in accordance with the consumer's request.
Thank You, Research Department
I called this agency to discuss and explain a bill from my former cardiac doctor who is trying to collect money for services not requested or required. Was treated very rudely by the guy from Keystone. Would not listen to any explanation, very smartass attitude. This guy should be fired immediately!
December 11, 2019
To Whom It May Concern:
We are in receipt of the above referenced complaint. Earlier this week, our office mailed to the consumer documentation from our client. Should the consumer wish to resolve this matter after review of these documents, his account has been assigned so that he may speak with a different employee in the future.
Thank You,
Research Department
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:I could not open the link to see their response.
Regards
Recieved a call around or about 4:43 PM est on the 17th of October, the individual asked for me by my middle name I responded speaking and asked what the call was about and was told I needed to let him the representative callim me , do his job. He then used my middle and a last name but misstated my last name, I again asked whT it was about he became hostile told me I should a t with diplomacy and professionalism I responded that he was calling my private phone and that I can answer my phone however I care to answer it and I have the right to ask what any call is concerning he became more hostile stated that considering that he was calling from a law firm that if he was me he would want to know what the call was about I again asked him what the call was about his hostility level increased and stated that if I didn't cooperate with him they would just handle things a different way with the implication that it would be a negative punitive way. At this point I was no longer Pleasant I told him that he's lucky I didn't answer the phone any more hostile way not recognizing the number coming in and that I have a right to know what the call is about and that's there is no other way that anything can be resolved without telling me what the calls concerning Law Firm or not Law Firm he became more belligerent and stated that if I did not cooperate with him as a legal representative of a law firm that he would dismissed a call and then he threatened that they would take other actions against me not specifying what those actions would be when I asked. As he did not tell me what the call was about I must assume that it is a call over a collections matter and it is a call of a collections matter it is a call over dead debt that can no longer be collected against me or debt that I have already settled or paid if you would have simply told me what the matter was concerning I could have given him the information to either show him that they need not contact me again or I could have helped resolve the case or situation as is best this is not the first time that I have been contacted by this business and every time it has been hostile aggressive and ended in threats
To Whom It May Concem:We are in receipt of the above referenced complaint. Our ?le has been marked tocease communications per the consumer’s request.Thank You,Research Department
I received a letter from this law firm stated that I own money to *** Hospital which I had wrote a check for the service on 01/19/2018. But it didn't clear due that my check came in the same time another payment hit my account. When I got the notification from my credit union which they took care of the check. I did notify the pet hospital when I got that information. But by that time *** stated to me that a company name *** inc. already paid for the check. which either one reach out to me to let me know. The Credit Union had already took care of that payment. I didn't received any documents from that *** nor calls....I end up calling this Keystone Law LLC and I tried to explain to them that the check has been paid and I reach out to *** to asked them why u all still having me a check is paid for and I know I paid it. Then I asked why hadn't I gotten any letters or calls. The lady *** stated it was letters came out to my old address and they several messages. That so call attorney stated the same thing. So, I stated to the both of them I gotten all my mail forwarded to my new address and I NEVER GOTTEN ANYTHING FROM *** NOR CALLS.. I END UP GETTING A LETTER LAST MONTH FROM THIS ATTORNEY OFFICE. ALSO, I CALLED MY PHONE CARRIER WHICH IS *** TO CHECK MY PHONE RECORD FROM CALL BY *** AND THIS LAW FIRM. ITS NO RECORD SHOWED ANY CALL THE EITHER PLACE...I GOTTEN A CALL FROM A JOE AT THIS LAW FIRM THE OTHER DAY. I CALLED THEM BACK LEFT MESSAGE FOR THEM TO CALL ME. SO I DID GET A CALL FROM ANOTHER SO CALL ATTORNEY AND THIS PERSON GOT REALLY RUDE AND IGNORANT WITH ME..HE STARTED CALLING ME OUT STATED THAT I'M OUT THERE WRITING BAD CHECK, I NEED TO PAY MY DEBT, I'M IRRESPONSIBLE, OVER TALKING ME, GETTING LOUD, OH IT GET BETTER SO I WENT RIGHT BACK AT HIM. I'M NOT GOING TO ALLOW ANYONE TO SPEAK TO ME THAT WAY AND CALLING M,E OUT MY NAME..NOR DISREPECT ME.. HE HUNG UP AND I CALLED RIGHT BACK.AND WENT IN ON HIM AS WELL. TO ADVICE HIM THAT I WILL BE CALL THE Revdex.com AND THE BAR ASSOCIATION ON THIS LAW FIRM. I'M ALSO WILL BE FILING A CLAIM AGAINST THAT *** AND LAW FIRM. SOMETHING HAS TO BE DONE WITH THESE PEOPLE OUT HERE THINKING THEY CAN TALK TO ANYBODY ANY OH WAY NOT ME.. I HAVE A MEETING WITH THE CREDIT UNION ON MONDAY AND WHICH THEY ARE GOING TO GIVE ME A COPY OF THE CHECK HAS BEEN PAID. I'M NOT GOING TO PAY THIS $72.89 THEY CLAIM THAT I OWN....AND I STATED TO THIS SO CALL ATTORNEY AS WELL. AGAIN, I'M NOT GOING TO ALLOW ANYONE TO TALK DOWN TO ME OR BE NASTY
We are in receipt of the above referenced complaint. The client's records conflict with the consumer's statements. We previously conveyed the same to the consumer who indicated she would provide documentation supporting her statement. We have yet to receive any documentation from the consumer. No further communication attempts have been made.
Thank You, Research Department
I receive an automated message from Keystone Law LLC formerly *** numerous times weekly, over the last several months. I do not know what I am being contacted for and I haven't received any collections/debt related correspondence from Keystone Law LLC formerly *** in the mail/post. I'm not comfortable calling a number that I'm unclear about and have no documentation from to discuss any matters.
July 22, 2019
To Whom It May Concern:
A letter disclosing the purpose of our communication attempts was mailed to the same address provided within this complaint on 3/26/19 and has not been returned. We will mail the consumer additional information.
Thank You,
Research Department
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Regards
WATCH OUT!!!
Since 2017 I have receive daily phone calls from a Trevor B from a ; he claims that he is a legal assistant with Keystone Law LLC formerly Joel Cardis. I did have a medical bill back in 2017 that was paid off. In October 2017 I provided receipts to proof that my account was paid in full and satisfy on May 02/2017at the following email address ***@joelcardisllc.com I also fax a letter and receipts to proof that my account was paid in full and satisfy on May 02/2017 at .
Voicemail messages after voicemail messages from Trevor B are left in my voicemail daily. In which he states the call is from a debt collector attempting to collect a debt. The problem is that I do not have any outstanding debts; he is harassing me saying I owe a debt that I do NOT. At this point this person is harassing me for something that does not exist!! This harassment needs to stop now!!!
I am tracking all the calls they have made to my phone and will report them as a harrassment if they don't stop.
June 12, 2019
To Whom It May Concern:
This consumer's account has been with our office for less than one year. There were no calls or communications in 2017. It would appear that there was a spelling error in the email address the consumer attempted to contact. In addition, our fax number is not . Mr. B has been attempting to contact her at , not daily but on average 3 times a month. The consumer can resend her message to the email address with the corrected spelling of "B***" or our correct fax number of .
Thank You, Research Department
There have been at least 3 messages left on my home answering message, not to a specific person or regarding a specific item but that it is in regard to a debt out for collection. My husband and I have excellent credit, such that we bought a new home in a different state and will be moving shortly. I believe these messages to be harassing in nature. I would like them stopped and our name and number removed from their call list.
By the way, the message now says they are from *** formerly Joel Cardis.
April 26, 2019
To Whom It May Concern:
Our office is attempting to contact someone other than this consumer. We have marked phone number accordingly on the account to prevent further calls. We appreciate the consumer bringing this to our attention.
Thank You, Research Department
This Law Firm sent me a letter stating they were debt collection agency for ***
The letter is not true because I called *** to make sure and they said I did not owe them anything. I think this is a scam and I want to report this business
I received multiple calls from this agency for sometime now. I explained I was out of work hurt and would pay when I returned. After months of calling I finally give them payment in full on my collection. I was told I would receive a email receipt in 7 days which I did find kind of odd. But either way I still have not received the email receipt when I called they said they would send it out again. After another call I was told it would be mailed out. I asked to speak with the lawyer in charge and the guy in phone said he was the manager again I found that odd considering he was a legal assistant.
May 17, 2019
To Whom It May Concern:
Today our office received copies of your 3/18/19 and 3/29/19 letters via your 5/9/19 postmarked mailing. In response to the complaint contained therein, our office sent a confirmation of payment to this consumer on 3/13/19 via a 3-a party vendor who confirmed the same was sent without issue. Also on 3/13/19, the consumer contacted our office inquiring about the letter and we confirmed that the same had been sent. On 3/19/19 the consumer contacted our office and requested additional documentation of the payment. The additional documentation of the payment was sent to the consumer on 3/20/19. If the consumer needs anything further they may contact our office.
Thank You, Research Department
This person or company has been calling my number listed with my internet service provider. They are harassing me saying I owe a debt that I do NOT owe. I've been on dialysis for four years and just had a kidney transplant. I did have a bill back in 2014 that was paid off and this person is harassing me for it when it does not exist!! This harassment needs to stop now!!! I need to focus on my recovery and not this constant harassment. Even IF I owed money with all of my past and current expenses with no employment there is NO money to give. They need to leave me alone!!!!
March 11, 2019
To Whom It May Concern:
Our office shows a total of two phone calls made to this consumer at a phone number ending in ***. We further show that in January 2019 a letter was sent to the same address appearing on the consumer's complaint which provided further details as to the reason for our communication attempts.
Per the consumer's desired outcome we have marked the phone number for no further communication.
Thank You, Research Department
Received a voicemail message stating it was Trevor, legal assistant with Keystone Law LLC formerly Joel Cardis. He states the call is from a debt collector attempting to collect a debt. The problem is that I do not have any outstanding debts and the tone of voice and rate of speaking didn't even sound like a professional call from a legitimate business. I have received several calls from this same number.
February 5, 2019
To Whom It May Concer:
Our office is in receipt of your 1/31/19 letter. We show a total of only 2 phone calls made to the referenced phone number prior to the date of this complaint. We also show that notices were mailed to this consumer's address on 10/24/18 and 2/4/19 advising her of the purpose of our communication; neither of which have been returned as undelivered.
We have marked the consumer's phone number so that no further calls will be made. If the consumer has any questions after reviewing our most recent letter they may contact us directly.
Thank You, Research Department
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:
Regards
March 1, 2019
To Whom It May Concern:
Our response is strictly addresses our communications with the consumer. The Revdex.com should address all communications otherwise documented by the consumer elsewhere.
The consumer's complaint requested that we cease contact. We ceased contact. We confirmed the same in our 2/5/19 and 2/14/19 responses. Furthermore, the consumer also called our office and confirmed the same verbally on 2/8/19.
Thank You, Research Department
( from ***) called me December 28th around 9:30am. I explained to her that the person she was trying to contact does not live at my address. She then told me that my home number was given to them and once again I tried to explain to her that this person did not live at this number and then she hung up in my face. Within 5 min I got a call from *** and upon answering the phone a recording just repeated the person name over and over very loud until I hung up. I attempted to call this number back but the line was busy. *** (if that is her name) was very very rude and since she called me back with that annoy called I consider this a FORM OF HARASSMENT.
Re: ID
To Whom It May Concern:
This office has no association with "*** or the phone number *** We have no employee by the name of ***. Our office shows that one phone call was made to the phone number in this complaint at 12:05pm EST on 12/28/18. No other calls were made by our office to that phone number that day. Our office has marked this phone number so that no other calls will be made to it on this file.
Thank You,
Research Department
I keep getting calls from this company and non-descript messages regarding an alleged debt. I have not been notified by mail of any debt that is owed and have a very high credit rating because I don't owe debts. From what I've seen on the internet, they randomly call people.
I am tracking all the calls they have made to my phone and will report them as a harrassment if they don't stop.
January 14, 2019
To Whom It May Concern:
Our office is in receipt of your 1/7/19 letter. Please find attached our office's 1/3/19 response to your 12/27/18 duplicate letter of the same reference number.
Thank You, January 3, 2019
To Whom It May Concern:
Due to the nature of our calls, the law does not allow us to leave identifying information on this consumer's voicemail.
We have marked the provided phone number accordingly in our system. Calls will cease. We appreciate the consumer bringing this to our attention.
Thank You,
Research Department
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. They had called my number erroneously and will cease calling.
Regards
This law office has called my home phone to say that there is a collection against me and that I should call the number they give. There is no other information. I feel that this is a scam and have not responded to the calls.
December 11, 2018
To Whom It May Concern:
Due to the nature of our calls, the law does not allow us to leave identifying information on this consumer's voicemail.
As the company we are attempting to contact does not list this consumer as a registered agent, we have marked the provided phone number as wrong in our system. Calls will cease. We appreciate the consumer bringing this to our attention.
Thank You,
Research Department
Received a call about a debt owed without asking for anyone by name. I do not have any such debt that would of initiated a debt collection as they are claiming. Reviewing Revdex.com complaints about this company it appears to be a scam at best.
November 26, 2018
To Whom It May Concern:
Due to the nature of our calls, the law does not allow us to leave identifying information on this consumer's voicemail.
As the person we are attempting to contact is not the consumer who filed this complaint, we have marked the provided phone number as wrong in our system. Calls will cease. We appreciate the consumer bringing this to our attention,
Thank You, Research Department
This office has called me continually for over a month, mentions a 'debt' that needs collection. Does not mention my name, the debt, or any other identifying information whatsoever. I have received no written correspondence. I will not interact with this company as it seems to be fraudulent (based on the lack of information given me during the voicemails.).
November 16, 2018
To Whom It May Concern:
Due to the nature of our calls, the law does not allow us to leave identifying information on this consumer's voicemail.
As the person we are attempting to contact is not the consumer who filed this complaint, we have marked the provided phone number as wrong in our system. Calls will cease. We appreciate the consumer bringing this to our attention.
Thank You, Research Department
This, “law office” attempted to contact relatives that I have either never associated with, or do not maintain relations with. One of my relatives attempted to kindly ask to take a message and was essentially threatened by the person at the other end of the line. Apparently these folks have been attempting to call me on my personal phone, but the lack of subject matter or message makes it difficult to try to speak with someone.
October 17, 2018
To Whom It May Concern;
This consumer is not a customer of our business.
Our office attempted to contact this consumer at a phone number ending in *** and was told that he could not be reached there until later at night. The answering party asked if she could take a message but our legal assistant advised her that she'd just try back at a later time. The conversation was cordial and there were no threats made whatsoever.
This consumer did contact our office on the same date as this complaint and provided 2 phone numbers where he did not want to be contacted. We immediately marked those phone numbers accordingly and no further contact has been attempted there.
In the same conversation, the consumer provided us with his email address and requested that additional documentation to be sent there. As per the conversation, our office has requested the same and will email that to him upon receipt.
Thank You, Research Department
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: I still have not received an e-mail detailing the reason for the communication. I spoke with someone at the business in question, and they confirmed that I would be receiving something via email which I still have not received. I am still awaiting this in order for me to proceed with my next steps.
Regards
November 26, 2018
To Whom It May Concern:
Again, as per our telephone communication and Revdex.com responses, our office has requested the documentation *** asked for and will email the same to him upon receipt. If *** has any questions in the meantime, he may contact our office.
Thank You, Research Department