King Heating & Air Conditioning

This company is awesomeMy install tech Terry was the best tech he was on time the install was the best and he took the time to explain everything from the functions of the heater as well as the thermostat and humidifierHe cleaned up all the mess and set the thermostat for me made sure everything was working we will be getting our central air replaced this spring using king heating again you can't get better service

Brian S came out for service to my ACHe was prompt, friendly, knowledgeable and extremely helpfulI would recommend King Heating from my experience

Technician Dale Hcame to the house today to do a maintenance check on our furnace Did a great job and helped us with tips for better performance from our furnace Noted some things we needed to correct for a safer running furnace and hot water heater...we are very thankful!! Dale wasn't in a hurry to "get to the next job" but was very thorough in his service call I don't think we have ever had a service like that We are impressed It seemed like he was taking care of our furnace the same way he would take care of his furnace He is truly an asset to King Heating

My furnace was not working Rob [redacted] came to my house, diagnosed the problem, ordered the part, and came back the next day to install it He was efficient and friendly, and my furnace is now working I recommend this business wholeheartedly

King Heating and Air Conditioning was recommended by our professional home inspectorI'm glad I contacted themI needed a furnace installation on the same day as requestedI called at 7:30am, a consultant for an estimate was on site before 8:15, an installer was here by about 10am, and finished before 2pmEvery interaction with each employee was professional and courteous without exceptionThe lady who answered my call, the guy who came to talk about options, the installer and his apprentice were all exceptional people, the type that I would have been pleased to manage during my working daysOptions and their benefits were made very clear with no pressure to pick any of themIt was pure education so I could understand what I would get for the prices quotedMy decision was based on a clear understanding as provided by the estimatorThe installer was a complete professional as wellHe covered the floors and was a true craftsmanHaving worked in various trades in the 70's through 2000, I knew the value and appearance of quality craftsmanshipThe job performed in my home was worthy of a photoExplanation of what I needed to know was complete, and taught in terms that most people should understandThis is likely to be the last furnace I will ever buy, but I would highly recommend King Heating to anyone

Brian did a thorough inspection He was a friendly guy, and knowledgeable in his work Just friendly reminders always wear foot covers inside customers homes Thanks For Your Service

Excellent response and communication during the process of the quote and install of heating and ac equipmentExcellent install and professional installersInstall to these guys means even replacing outlets, outside power boxes, and switchesNew flue, and reinstall of existing equipment better than it was before arrivalClean, neat and courteousHighly recommend this business!! Good job guys

Dale [redacted] was very knowledgeable and informing how to continue to maintain my furnaceHe also told me about a leak that I was not aware ofI will request this technician again for future servicesI will use King again and again

I received air condition service from KING HEATING & AIR CONDITIONING todayI was very pleased with the tech DaleI was very pleased with the service and the price.If anyone needs this type of service please ask for Dale

This man Marvin did a fantastic job as well as thorough cleaning every aspect of our AC system, He found the problem in the condensor and worked carefully and efficiently to repair the problem and got it up and running in a reasonable amount of time, without skipping any areA of inspection before he left This is the 2nd time we have had Marvin answering our repair needs on heating and coolingWe would highly recommend his services!

Initial Business Response / [redacted] (1000, 8, 2014/08/04) */ Contact Name and Title: Kenneth [redacted] Manager Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @kingheating.com My name is [redacted] I am the Operations Manager with King Heating and CoolingI read with deep regret your dissatisfaction with the service you received from our company on 07/16/ It is my understanding that a recommendation was made by our technician which was based on industry training received on this type of equipmentThe technicians recommendation to replace the pilot assembly was made due to past service issues with pilot outages of this typeThe quoted price is below the industry average, and includes all necessary parts + laborThe diagnostic charge paid is credited back towards the total cost of repairsThe quoted repair also includes a one year warranty on parts + laborOur prices are based on quality work at a fair price I do appreciate your past history with our company and I am more than willing to make this rightIn good faith I will gladly refund you the original $diagnostic charge that was paid by you to our technician at the time of original service on 07/16/Our company strives for 100% customer satisfaction and we value your business I did reach out to you last week regarding your experience with our companyI would welcome the chance to speak with you at your convenience in hopes of changing your overall experience with our companyYour complete satisfaction with our company is greatly valuedThank you for your time Sincerely, [redacted] Business Response / [redacted] (2000, 16, 2014/12/30) */ 12/29/ The consumer indicated ONLINE that the business responded to this complaint to his/her satisfactionHe/she also stated:

When my air conditioner went out I received recommendations from two different family members who used your service I called immediately and was able to have a diagnostic tech come to evaluate my unit the same day The tech that came out understood my urgency in having my unit replaced as I am in the process of selling my home Rather than having me wait for the tech who takes the measurements for new unit he took the measurements himself and called them in I was then able to schedule the install date that was convenient for me The day of my install Bob H and Wayne arrived at the scheduled timeI was very pleased with their professionalism and quality of their workWayne explained what had been done in the basement and outside where the unit was installed Bob H explained the billing in a very clear manner I will definitely use King's Heating and Cooling service in my new home Bob Hand Wayne receive five stars!

After receiving a few different quotes from other companies decided to go with King Heating after dealing with Ralph *** and glad I didHe worked with me to meet my needs and followed up with any questions I had promptly and delivered as promisedThe technicians Tim and Steve were courteous and professional and cleaned the job area up well after they were finishedOverall a very smooth and easy experience

As always, we received first class serviceThe service tech (Marvin) was very clean and professionalHe was friendly, knowledgeable and very efficientWe would definitely have him back for the service of the air conditioner in the Spring

I was extremely pleased with Brandon and King Heatig/CoolingHe was very professional and honestHe was knowledgeable about company and its productsI never felt pressured and I'm very happy with my decision and purchase !!!!

Review for Eric M
Very professional Service Technician

King Heating has provided us with a great serviceWe are happy that we selected them when we purchased our furnaces, AC units, electronic filter systems, UV light and humidifiers

Rob *** ......excellent service and very professional

We were very pleased with our service from Marvin from King Heating He was nice friendly, had a sense of humorHe was very thorough He complimented the home we are purchasing He cleaned the furnace and A/C He thoroughly explained what would be involved with cleaning the duct work We would definitely recommend him We would definitely hire him again

I had an air conditioning unit go out during a very hot part of the summerIt wasn't just a problem with the heatI was having new wooden stairs and floor placed in my houseThis required even temperature to allow the wood to 'adapt' to the houseWithin hours my bad unit was replacedThe service was outstanding and the technicians were expert, efficient and friendlyThe unit is working great and the price was fairI would highly recommend King for heating and air conditioning needs