Kitchen Cabinets Express Inc Reviews (24)
Kitchen Cabinets Express Inc Rating
Address: 6282 Beach Blvd, Buena Park, California, United States, 90621
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We had our kitchen remodeled in February 2014 by Kitchen Cabinets Express and we are very happy with the results. The owner, Ammar, was amazing to work with and he showed us where we could gain space and better utilize existing space. Ammar worked within our budget and he didn't try to upsell. He made the process as painless as possible. His workers were efficient, on time and they cleaned up the site everyday before leaving. Our beautiful kitchen was finished in 2 1/2 weeks.
I'm so happy I took my business to K.C. They are very professional I especially liked the help I received in deciding the color combinations I.e color of tile, cabinets, & paint . Aamar made himself available to all my concerns regarding the renovation of my place. I will recommend this company to my friends and family.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
On march 21st Ms. [redacted] hire us to supply and install cabinets, counter tops and re-install appliances which is exactly what we are geared towards handling. A payment schedule was provided and approved by customer. After we had finished the electrical work that was part of our agreement and...
delivered cabinets, customer made her second payment as per schedule... so far all is good. Then we installed all of cabinets and handles and sub-tops and the 3th payment became due, at that point customer informed us that her AC went out and she had hired someone to replace and that she has no more money to pay us for her due payment. Ms. [redacted] asked if we could give her two weeks to pay since her son would be flying back in and would help here with payment, few weeks go by without hearing back from customer, we left many massages and still not answer. Then four weeks later customer came in showroom with a friend requesting to finance payments, we agreed but the bank approve them for only a fraction of amount. Customer informed me not to worry and she is expecting a big settlement soon and promised to pay in few weeks, she plead to us to give her more time. So not only I agreed but also flet her need and informed her that I will continue with the project and install her quartz counter tops without the immediate payment and for her to pay me when she can. Next day we install her tops without out receiving payment for the past due amount nor the quartz top amount. Customer was extemely happy and informed me that not only she loved it but everyone who saw it does as well, However she wanted me to change the handles with other style, I agreed and informed her That I will have new handle in two days and I will go back to install right away. Since that meeting Ms. [redacted] stops answering our many calls and massage for about four week, so I went to her house to find out the reason then I was informed by her friend who answered the door that she does not wish to talk to me without giving me the reason on why NOT! so I dropped her the written notice and walked away. and that was the only and last time I tried to reach her. It is obvious to me that customer decided to ignore us hoping that we just go away and forget about the remaining balance (which is very unethical). I have pictures of the kitchen with the beautiful state we left it in. I will be more than happy and fixable to work out the balance with her and finish any remaining work, if she just be honest with us and I promise to be very understanding to her financial situation.