Each Cat Toy is handmadeOnce we received notice of the lost package, we immediately started the process to re-make the order. The order has been shipped, with USPS delivery confirmationThe order does show deliveredInformation below. Address: *** ***
*** ***
**
*** **
*** ** *** *** ***
*** *** *** ***
*** * ***
*** *** *** ***
*** *** *** ***Status: Delivered
When the customer emailed us initially, we did not know she did not receive the productWe have reshipped it and paid for tracking.
Item appears to be delivered to address as of 2/8/Address:
"white-space:pre"> C[redacted]
[redacted]
[redacted]
Piece Count: [redacted]
Postage Class: First-Class, Package
Weight: oz
Extra Services: USPS Tracking
Tracking Number: [redacted]
Please let us know if any further action is required.
Thank You
[redacted]
Revdex.com:
I received the merchandise the day after I submitted the complaint. I had asked the business to send me tracking info and notice of shipping and they did neither so I filed the complaint. This issue is resolved. Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to...
complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
When the customer emailed us initially, we did not know she did not receive the product. We have reshipped it and paid for tracking. Item appears to be delivered to address as of 2/8/16.Address: C[redacted]
[redacted]
[redacted]
Piece Count: [redacted]Postage...
Class: First-Class, PackageWeight: 12 ozExtra Services: USPS TrackingTracking Number: [redacted]Please let us know if any further action is required. Thank You[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
We have reshipped the Cat Toy with the fabric requested. We explained to the customer that the fabric was on back-order and would be sent once it became in stock.
Each Cat Toy is handmadeOnce we received notice of the lost package, we immediately started the process to re-make the order. The order has been shipped, with USPS delivery confirmationThe order does show deliveredInformation below. Address: *** ***
*** ***
**
*** **
*** ** *** *** ***
*** *** *** ***
*** * ***
*** *** *** ***
*** *** *** ***Status: Delivered
When the customer emailed us initially, we did not know she did not receive the productWe have reshipped it and paid for tracking.
Item appears to be delivered to address as of 2/8/Address:
"white-space:pre"> C[redacted]
[redacted]
[redacted]
Piece Count: [redacted]
Postage Class: First-Class, Package
Weight: oz
Extra Services: USPS Tracking
Tracking Number: [redacted]
Please let us know if any further action is required.
Thank You
[redacted]
Revdex.com:
I received the merchandise the day after I submitted the complaint. I had asked the business to send me tracking info and notice of shipping and they did neither so I filed the complaint. This issue is resolved. Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to...
complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
When the customer emailed us initially, we did not know she did not receive the product. We have reshipped it and paid for tracking. Item appears to be delivered to address as of 2/8/16.Address: C[redacted]
[redacted]
[redacted]
Piece Count: [redacted]Postage...
Class: First-Class, PackageWeight: 12 ozExtra Services: USPS TrackingTracking Number: [redacted]Please let us know if any further action is required. Thank You[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
We have reshipped the Cat Toy with the fabric requested. We explained to the customer that the fabric was on back-order and would be sent once it became in stock.