Korrect Optical

I am more than happy to issue a refund to him.  The steps for that would be as follows.  He would need to let me know that is his plan of action.  He would then need to take the glasses back to the location they were purchased from to obtain a refund.  The optician will need to contact the home office for an authorization number.  We would then swipe his card to issue the refund for him.
 
Respectfully,
 
[redacted]
Korrect Optical National VA Manager
& Kentucky Licensed Optician
###-###-#### cell
###-###-#### X [redacted]
###-###-#### fax
d[redacted]@korrect.com

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I ordered glasses with transition.  The glasses I recieved did not have transition.  I returned them per their request for a refund (for the transition - not the glasses) but have not recieved a pair of replacement glasses that have been paid for by the **.