Kottkes' Bus Service

The magazines that he is receiving ARE FREE...however we are more than happy to cancel them and take him off our promotion list! I am 100% sure that they are free and anybody who has ever received promotional magazines from our company will NEVER RECEIVE A BILL!!!!!! Mike S***

I called Mrs***'s daughter today and explained that there was a mistake made on the order when processedI had the order updated today with the globe and added an additional couple of months for the inconvenience! I really do apologize for this problem since they were unable to contact our
company during business timeThank You, Mike

Dear Revdex.com,We are in receipt of Mrs***'s complaint regarding the Us Weekly magazineMrs*** was chosen to receive the Us Weekly as a promotion "AT NO CHARGE" for a yearWe have cancelled the magazine and took Mrs*** of of our promotion list and will make sure she never receives
another promotion from US Periodicals again!Again we apologize for the inconvenience this has caused Mrs*** and hope this solves her problem with US Periodicals.Thank You Mike Smith

We are more than happy to cancel out all the magazines she is receiving from US PeriodicalsShe has not nor will be charged for any of the magazines she has receivedThey were simply a promotion for her to try outWe will remove her name from our database today and will have no further contact
with her. Mike ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Talked to The Week and the subscription has been extended

I have reviewed
the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

We have researched Mr***'s order and it has been updated to reflect his expiration date as of 9/He will have no interruption of his subscriptionIf Mr*** wants to get in touch with US Periodicals he might try calling during business hours. We are open from 9am to 4pm mountain
time Thank You, Michael S***

Dear Revdex.com, We have revewied this complaint regarding Ms*** ***The US Weekly was sent to Ms*** as a promtion with no charges do for this subscriptionMs*** had signed up for the promotion over a year ago and this was the first title she was able to receiveWe have cancelled this
subscription and will take her off our promotion list and again...there were never any charges for this subscription! Thank You, *** ***

Nowhere did it state that my subscription would not be renewed until payment was made in fullMy subscription just expired, I thought the new subscription would continue as soon as the old one did expire, that's why I sent the first payment right awayWhat's the use of a subscription if I have to pay full price until it's effective? BTW - it's not "Mrs."

Dear Revdex.com,Mrs*** did send us a check for the National Enquirer which we received on 11/8/for $This amount is toward the full balance of $that she agreed to pay for year of the National EnquirerWhen the full balance is paid she will get the year of the EnquirerAs well it
takes 6-weeks for her to get her first issueWe as well have a day cancellation policy which she has exceededAll of this was on the offer she received in the mail from us before she sent payment.Thank You,Mike S***

Dear Revdex.com,In response to Mrs*** request, We still need to see a copy of the payment she claims she madeI am sorry that her bank charges $dollars for a copy of a check, however that is not our problemThis order was done back on 7/18/and have only ever gotten sporadic payments!!
Unless this account is paid in full this order will not be processed! furthermore we do not do refunds after days of the first payment which is long past!! If she can provide a copy of the missing payment and pay the remaining $we will get this order processed immediatly!Thank You,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** I do not agree with the business in question demanding that I provide them with proof I paid a payment of $on - 18-as they know for a fact that they received and cashed that check , they stated in their response that they want copies of the check at my expense and they give the date they received the check ! I am sure they can also provide the check number too I have never told them a date of when they received this check only the date it cleared my bank, if they deny getting and cashing said check they would not have a record of the day they received the check and they clearly do have that recordOnce I start receiving the magazine I will provide them with a copy of the check they say they have no record of and I will not send the last payment of $until I begin receiving the magazine , this is their policy ! They state clearly on the renewal order form that subscriptions will be processed after the second installment is received , if making more than one installment ! He can read this one the back side of one of his company statements They admit to having received two of the four installments and therefore should not be holding my subscription back ! Once I begin to receive the magazine I will send the forth and final payment and then have nothing to do with this farce of a company in the future , I have spoken to the magazine directly and they have told me to contact them within two weeks to see if US Periodicals has placed an order with them on my behalf As the magazine should have been notified after my second installment payment was cashed per their own policy

Hi,Mrs *** is completely wrong in the fact that we have ever charged her for magazinesAny magazines that were sent to her were promotional and SHE WAS NEVER CHARGED FOR THEM.!! If she can provide us with however she supposedly paid for these through US Periodicals, then we would be more than
happy to reimburse her!Thank You,*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** *** PS I am ***'s daughter and did the filing on her behalf I was very happy with the call from Mike and my mother was equally as happy Thank you both for your quick response to this complaint *** ***

Dear Revdex.com, The magazine she received was promotional and would have never been billed for this magazineHowever, we have taken her off our list of promotions and will make sure this never happens again! We apologize for the inconvenience this has caused her and hope this solves her problem
with USP! Mike S***

** *** *** ** *** *** *** *** *** *** ** *** *** *** ** *** *** *** *** *** ** *** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***