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Kreative Kraftwerks LLC

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Reviews Kreative Kraftwerks LLC

Kreative Kraftwerks LLC Reviews (42)

I suggest the Complainant read A.R.S44-or get an attorney that can educate her about the lawRespondent and its related finance company Dynasty Finance complied with the law and its limited warranty obligations.On her credit application, Complainant provided the employer name of " [redacted] " and gave an address in [redacted] and a phone number Our investigation determined that there was no company in [redacted] , that the address provided was for a personal residence and the phone number is not a business line and when dialed, gives a constant busy signalClearly, the Complainant is not telling the truth.Complainant breached finance agreement and provided employment informationRespondent denies each and every other allegation not specifically denied herein We respectfully request that the Revdex.com close the file in this matter

I have reviewed this file and spoke to the Complainant personally As I explained to the Complainant, her in law [redacted] signed the referral form, which designated [redacted] as the person who referred her Cars Go paid [redacted] a referral fee After the referral fee was paid, [redacted] called out office and told me that she did not know a [redacted] and never signed anything that has her name on it I emailed the signed referral form to [redacted] and has since not denied that she signed the form.Unfortunately Cars Go can only pay one referral fee Cars Go requests that the Revdex.com consider the subject matter closed

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below[Provide details of why you are not satisfied with this resolution.] I am dissatisfied with this business and my original claims still standThe amount listed in their response doesn't even match the amount listed in the deficiency balance noticeTheir response claims I owe $7,500, but their notice that I've attached for your reference states I owe $7,I also requested an accounting as defined by A.R.S§ 47-9210(A) and never received oneIt's been more than days from their intent to dispose notice and I want to know how they sold the vehicle and applied it to my debtAlthough they deny wrongful treatment of their customers, and the fact they hung up on me, I have a witness who says differentThe woman that manages their finance company, I can give her name if necessary, even threatened to sue my witness for calling to discuss the car balanceThey repossessed the car after days once I defaulted without ever charging a day late fee, as mentioned in their contractThey never tried to work with meAlthough they are entitled to repossess their property whenever they wish, their hasty repossession doesn't exactly scream good businessThis business doesn't deserve a good rating and my complaint should be listed for other customers to see, nothing is settledI want to make that very clearRegards, [redacted]

As previously submitted, Cars Go honored its contractual obligations Complainant notified the dealership on August 29, that he was abandoning the vehicle.Neither the dealership nor [redacted] have done anything wrong It is Complainant who decided to abandon the car at the dealership and stop making the car payments owed.Accordingly, Respondent Cars Go requests that the instant matter be closed

The Complainant did not bring the car in times for repairsAgain, the car is a used, high mileage vehicle and Respondent car dealer has fully honored its limited warranty, and in fact, went above and beyond The Complainant has threatened legal action and has not cooperated with the Respondent's service department Complainant continues to drive the vehicle; Respondent will continue to require Complainant to comply with the terms of the subject contract Again, we ordered a part for the subject vehicle and stand ready to make the warrantied repairs

Customer purchased car on August 22, On August 27, she called and spoke to our affiliate finance company and told the representative that she can't afford the car payments, that she was mad because she realized that she had good credit and could have purchased a new car, and that she wanted to return the vehicleShe was informed at that time that if she surrendered the vehicle the finance company would enforce the contract for collection of the balance owedRespondent has no record that Complainant ever scheduled any warranty work with the service departmentComplainant did not return the vehicle and failed to make any scheduled paymentsRespondent's affiliate finance company [redacted] repossessed the subject vehicle on September 9, Complainant currently owes over $7,Cars Go treats all its customers with respect and denies the allegations that it did not conduct itself properly in the instant caseFor the reasons set forth above, Complainant's claims are meritless and Respondent respectfully requests that this case be closedPlease let us know if you need any additional information regarding this matter

According to the Arizona Lemon Law they have days or miles to fix the vehicle or it shall be replaced/refundedRegardless of how "glad" they were to fix my car, it was not fixed within the timeframeFrom 08/30/to 09/15/(when my payment was due) the car was not fixedThey stated I was allowed to test drive the car, that is informationI was NOT allowed to test drive it because the GM Ralph stated that it was after hours and he even said his wife wanted him homeVery unprofessionalI've brought my vehicle to the service department days back to back and on the final day on the way home from the service department the vehicle became inoperable, so they had the tow man come get it days laterYes they did give me a loaner car and it BROKE DOWN less than hrs later causing the tow man to have to come get that loaner car as wellThey then put me into a second loaner car which ALSO broke down a few days later and it is still sitting on the side of the road inoperableSo I have been without a car since sept 9th, a week PRIOR to my payment being dueI did contact ABC I'm not sure what was discussed between Dan and the lady with ABC but she called me back and told me HE got angry and hung upIt was then she told me to continue with filing a complaint with the Revdex.com and the AZAG When I called Ralph on the 14th to see if they could be lenient about my upcoming payment on the 15th, he said no because the "job verification fell through" ? And he furthermore told me I was no longer qualified for financingHe then told me that someone with the finance department would call me to discuss my options in which they have notUpon reviewing the employment verification email I see that the undereducated employee, Claudia, sent the email to " [redacted] " that is NOT the company I put on my application so no wonder why the office manager had the response she didFor MrN [redacted] to accuse me of fraud is because I did not lie on the applicationIf they would like the name of the company they should review the application or simply call meThey clearly misspelled the company nameI did not make my payment on the 15th because of what Ralph told me on the 14th, regardless, this is not a matter of making the payment or notI DONT want the car, nor did I want the car as of 08/30/Cars go valued my trade in at $10,The pay off for the loan was $not $as stated by N***That is a difference of $that I am owed at the leastThe only fair resolution I will accept is a mutual release of contract cancellation and the $2,

Complainant breached the terms of the written purchase and sales agreement and the car was legally repossessedWe understand that Complainant is not happy about having her car repossessed and her credit adversely affectedHowever, [redacted] was within its legal right to repossess the vehicleMoreover, Complainant never attempted to reinstate the loan or pay off the loan but instead became combative, uncooperative and threatening [redacted] handles all its customer complaints with the utmost seriousness and professionalism We are in receipt of Complainant's request for an accounting and [redacted] is currently processing her request Unfortunately, there is nothing else [redacted] can do for this customer at this point

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

I cannot find any information in our system regarding a client with the last name spelled [redacted] I need more information, perhaps the complete VIN for the vehicle

I reviewed the file in this matter On or about February 6, 2017, Complainant called Dynasty Finance, Inc., Cars Go's affiliated lender, to request an extension of the due date of her car payment Dynasty's Collection Manager Erika, pursuant to company policy, requested that Complainant provide her with proof of employment Complainant refused and demanded that she be given a short extension When the Collection Manager tried to explain that it was company policy, Complainant became abusive on the phone, cursed at the Collection Manager and hung upComplainant called back again that same day, again demanding an extension, again cursed and yelled at the Collection Manager before she hung up on herComplainant's car was repossessed the next day for failing to make her car paymentThat same day, customer called and spoke again with the Collection Manager and again was belligerent and even threatened the Collection Manager with physical assaultCars Go offered to assist Complainant but she refused the help Accordingly, Cars Go requests that the Revdex.com close the instant matter

I've never been days late on a payment I've always paid as promised even when setting up a late paymentAs far as I knew my arrangement had been acceptedFirst they were saying the GPS tamper caused the repo,below you can see she changed her mind and said it was the payment that caused the reposhe also had stated:On Mon, Feb 27, at 4:PM Erika Rangel < [redacted] > wrote:Hi [redacted] ,I need proof of CURRENT insurance coverageThe insurance card you sent me shows an expiration date of 1/22/Also, I am not able to accept a business card as proof of employmentIf you have not received a pay check yet, you can provide a welcome letter/email, or a statement from your employer's H.Rdepartment on a company letterheadI also still need the statement from you mom as proof of address.Once all the requested documents are received, I will contact you with a final approval to set up the appointment for you to pick up your carPlease keep in mind the appointments can be set Monday thru Friday between 9:30am - 4:30pm

This customer failed to make the car payment when due and the auto finance company repossessed the vehicle on August 29, The customer failed to reinstate the loan.The complains about the collection manager's attitude and rudeness are not actionable [redacted] does its best to treat all customers with respect and dignity but unfortunately many times that same courtesy is not reciprocated.Based on the foregoing, Cars Go respectfully requests that instant Complaint be dismissed and this case be closed

Yes, the solution is the Complainant needs to make the vehicle available for pick up by our tow truck driver

I am the in-house counsel for Dynasty Finance and Cars GoMrBogan refused to explain to me why he needed to speak to human resourcesI explained to him that I was above human resources and he could speak to meAgain, he refusedAs the record shows, MrBogan was rude and combative with our collection manager as well as with meWe are not going to give MrBogan the opportunity to harass other employees in our company just to make him happyMr Bogan is not even a customer any longer since his car was repossessed for non-payment.Please let me know if there is anything else you need from Cars Go in order to close this matter

The Complainant made payment arrangements with Cars GoThe issue has been resolved and we ask that this matter be closed

Complainant's vehicle was repossessed on 9/6/for failing to make the first regularly scheduled car paymentComplainant dropped off keys to the car the next dayA Notice of Intent to Sell was mailed to Complainant on 9/8/Thereafter, Lender *** *** was in communication with
Complainant, who submitted certain documents in order to reinstate the loan but failed to submit all necessary documentation or pay the amounts due order to reinstateComplainant failed to show up on 9/20/for a scheduled appointment to complete the reinstatement processOn 9/21/17, Complainant came in to pick up his personal belongings left in the vehicle.Therefore, Complainant breached the auto loan agreement and his car was repossessedRespondent was given an opportunity to reinstate and failed to do so Accordingly, Complainant's complaint is without merit and therefore Respondents Cars Go and *** *** respectfully request that the instant matter be closed

Erika does not work for Cars Go, Incbut for the affiliated auto finance company, *** ***, Inc On August 24, 2017, the customer was days late with a past due payment of $Customer agreed to make a parties payment of $by that date but failed to do soOn August 28th, a repossession order was submitted and the vehicle was recovered on August 29th Customer was given an opportunity to reinstate the loan - even deferred a payment to assist customer - but he still failed to do so *** *** was therefore contractually and legally authorized to take the enforcement actions it took with respect to its collateral Customer now complains that Cars Go falsely advertises that it sells cars for a down payment of only $ In fact, Cars Go has lots of cars available for purchase with a down payment as low as $However, it does not accept $down on ALL its vehicles and it does not advertise that it accepts $on ANY vehicle on its car lotCars Go advertisement regarding its down payment program is therefore accurate and truthful Finally, customer admitted in an email he did not have the money to reinstate the loanInsisting that a customer to a loan agreement make the scheduled car payments when due does not make the lender's actions bad, unethical or unlawful ACCORDINGLY, the Complainant's allegations lack merit Therefore, *** *** requests that the Revdex.com close the subject complaint

On March 11, 2017, Complainant entered into that certain Retail Installment Contract and Security Agreement for the purchase of a *** *** *** with 100,miles from the Cars Go dealership in Glendale.Complainant failed to make any regularly scheduled car payment after July 21,
After numerous collection attempts, Complainant called *** *** on August 28, and said he did not want the car anymore and would not be making any more payments because the car had too many mechanical problemsComplainant abandoned the vehicle at the dealership service department.The vehicle Complainant purchased from Cars Go came with a month-3,mile limited warranty. The facts show that the dealership honored its warranty. It was the Complainant that breached the contract by failing and refusing to make the car payment when due Complainant also threatened several employees of the dealershipAs a result, Cars Go and *** *** took action to protect their collateral by repossessing the vehicle.Respondent denies any other alleged wrongdoing not specifically denied herein. Accordingly, Respondent requests that the Revdex.com close this matterPlease let me know if you need any additional information

The Complainant's vehicle was repossessed BOTH because she was late and because she tampered with the starter interrupter deviceBoth are material breaches of her auto loan agreementNotice Complainant never disputes that she tampered with the starter interrupter device because she can't - Cars Go and Dynasty have proof that she didCars Go offered to grant Complainant an extension if she provided the requested documentation, which she failed to provide, BUT THAT WAS BEFORE DYNASTY DISCOVERED THAT SHE TAMPERED WITH THE STARTER INTERRUPTER DEVICEEven if she had provided the required documentation for the extension, Dynasty still would have repossessed the vehicle because she tampered with the starter interrupter device Either way, the repossession was lawfulAfter the repossession, the customer came to Dynasty's office the following Saturday, became belligerent and disruptive and had to be escorted off the property.Complainant has no cause to complainShe intentionally and willfully breached the auto loan agreement THEREFORE, We ask that the the Revdex.com close the instant complaint

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