I do not except the business response. We were one day late when we first called them to try to worl something out with them. This lady Erika was a [redacted]h from the second she picked up the phone. She would not let my husband talk at all. She wouldn't except 17 dollars short on the payment. Thats the only reason vehicle got repossess but you know what this business said they want this case dropped because there employee was just doing her job, WELL NO WE WILL NOT LET THIS GO!!!! [redacted]. this company thinks they can have people sign a contract and then when comes to a problem thats in the contract they think they can say whats in the contract is chamged or false. But if things are changed in a legal contract then thats whwn u call your customer amd have them come in and sign a new contract. This company is shpwing all kinds of rude and unlawful behavior. I dont want the car back. I will not tell anyone to get a car threw them. But I dont want this company to be known for all the wrong they are doing. [redacted] We have all emails proving her rude and disrespectful behavior.
On or about February 21, 2017, Complainant could not make full payment in February and requested arrangements to make a late payment. Respondent's related finance company Dynasty Finance requested certain information from the Complainant in order to approve any payment extension but the...
Complainant failed to comply. Moreover, Dynasty Finance was notified by its vendor that Complainant's GPS starter interrupter system had been tampered with. Complainant's vehicle was repossessed on February 24, 2017 and on February 28, 2017, Dynasty Finance confirmed Complainant's GPS starter interrupter system was intentionally bypassed. Complainant knew that tampering with the GPS starter interrupter system was unlawful, a material breach of the auto loan finance agreement and grounds for immediate collection action. See proof of tampering attached.Accordingly, Complainant's claims are baseless and we request that the Bureau close the subject case.
I do not except the business response. We were one day late when we first called them to try to worl something out with them. This lady Erika was a [redacted]h from the second she picked up the phone. She would not let my husband talk at all. She wouldn't except 17 dollars short on the payment. Thats the only reason vehicle got repossess but you know what this business said they want this case dropped because there employee was just doing her job, WELL NO WE WILL NOT LET THIS GO!!!! [redacted]. this company thinks they can have people sign a contract and then when comes to a problem thats in the contract they think they can say whats in the contract is chamged or false. But if things are changed in a legal contract then thats whwn u call your customer amd have them come in and sign a new contract. This company is shpwing all kinds of rude and unlawful behavior. I dont want the car back. I will not tell anyone to get a car threw them. But I dont want this company to be known for all the wrong they are doing. [redacted] We have all emails proving her rude and disrespectful behavior.
On or about February 21, 2017, Complainant could not make full payment in February and requested arrangements to make a late payment. Respondent's related finance company Dynasty Finance requested certain information from the Complainant in order to approve any payment extension but the...
Complainant failed to comply. Moreover, Dynasty Finance was notified by its vendor that Complainant's GPS starter interrupter system had been tampered with. Complainant's vehicle was repossessed on February 24, 2017 and on February 28, 2017, Dynasty Finance confirmed Complainant's GPS starter interrupter system was intentionally bypassed. Complainant knew that tampering with the GPS starter interrupter system was unlawful, a material breach of the auto loan finance agreement and grounds for immediate collection action. See proof of tampering attached.Accordingly, Complainant's claims are baseless and we request that the Bureau close the subject case.