Kuvera, LLC

The complaint submitted is correct and Mr. [redacted]'s refund request was granted on June 9th, 2016 and in process. It should be reflected on his credit and this was processed prior to his complaint Please see attached for full details as we felt it necessary to delve deeper into some of the...

incorrect statements made regarding our products and services. Thank you.

I have tried to contact [redacted] through the telephone number he provided on his complaint to the Revdex.com to discuss this matter first hand on January 31st, 2017.  The number he provided does not belong to him. Wealth Generators, in our first communication tried to explain our company and our relationship with Logan S[redacted] where we did indeed confirm he is a distributor of our products, along with stating that he also sells products from other companies. He is an independent contractor and therefore markets himself and then a number of products from a number of companies.All distributors of our products are required to comply with our policies and procedures which includes a variety of constraints regarding social media marketing. Logan S[redacted]'s facebook page is not branded as Wealth Generators, it brands Logan S[redacted] and therefore this complaint is with the independent contractor.As I also pointed out in our original response, we have a full social media presence for our company and a public web page - all social media can be accessed from the footer of our site: wealthgenerators.comYou will see, when looking at our company website and all our social media pages that WE DO NOT boast of income claims, or promises of riches, or any of the accusations included in this submission.  As Mr. [redacted] is not a customer of ours, has never been a customer and is not willing to speak to us directly or accept my offer of an indepth overview of our company and services, I find myself in the unfortunate situation to request arbitration in this matter.On behalf of Wealth Generators, and myself specifically as a founder of the company, I want to reiterate my commitment to customer satisfaction, open communication and transparency. I know things go wrong when providing products and services to consumers - it is what the vendor "does" when there is a problem that really demonstrates the difference.  I am committed to making a difference.I remain willing to speak directly with Mr. [redacted], provide him a complete on-line demonstration of our platform via private webinar, and willing to answer any concern he has with our company, our products and our websites/social media. I cannot, unfortunately, respond to his concerns of an independent contractor who is not "branding" his social media page as Wealth Generators.Lastly, I am open to any other suggestions that may satisfy Mr. [redacted]'s concerns. Sincerely, Annette R[redacted], Founder Wealth Generators LLC

We have been in communication with [redacted] for the last few weeks. We have also provided her a written response that we are waiting to hear back from her.As soon as she responds I will be able to update this complaint. Thanks. Annette R[redacted]