Kwik Kar

Here at Kwik Kar we take every customer complaint and concern very serious, I really am truly sorry you feel that we scratched  your vehicle during a( hand wash). After viewing our video cameras in the lube center it was determined that the scratch, mark was already there, however we would...

be more than happy to send you to Big boy's auto collision there in Pflugerville so they can look at and evaluate the paint on your vehicle and determine what actually happened to the paint. There will be no refund of $45.00 because services have been performed. Thanks for your attention and patience in this matter.                                    �...⇄ [redacted] GM.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Please send the refund in check form. My address is as follows: [redacted]. [redacted] Please notify me when the refund is mailed. Thank you for your help. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]